BSOD randomly multiple times a day

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  1. Posts : 845
    Windows 7 - Vista
       #21

    Krumlov said:
    So I ran Driver Verifier. I was one of those cases where it crashes before any information is given. I am using "System Restore" right now.

    What was I trying to learn by running Driver Verifier, and was it a bad thing that I had to system restore?

    I will continue looking for that driver update.

    (Also, here is the minidump error file that I got, it was a "c4" error this time.)

    Hi -

    The bugcheck 0xc4 is a very good outcome when running the driver verifier. It is perfectly normal to have to use system restore to bring the system back up after the driver verifier flags a driver.

    0xc4 = the driver verifier detected a violation - i.e., it flagged a problematic driver - none other than vsdatant.sys = Zone Alarm

    Bugcheck = 0xc4 (0x121, 0x2, 0x880`02c904b0, 0x0)

    0xc4 = DRIVER_VERIFIER_DETECTED_VIOLATION
    0x121 = Waiting at DISPATCH_LEVEL, without a timeout (a potential LOCK situation)
    0x2 = IRQL
    0x880`02c904b0 = Object holding LOCK (exclusive access of an object)
    0x0 = Timeout parm

    The memory address in red is the address of the object holding the LOCK - it fits right in between the beginning and ending memory addresses for vsdatant.sys -
    Code:
        BEGINNING         ENDING
             fffff880`02c904b0
    fffff880`02c2a000 fffff880`02cba000   vsdatant vsdatant.sys Sat Oct 17 04:35:33 2009 (4AD981D5)
    The specific frame in the stack of the current thread showing vsdatant -
    Code:
    0: kd> !for_each_frame !for_each_local dt @#Local
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    01 fffff880`009a91e0 fffff800`03526654 nt!VerifierBugCheckIfAppropriate+0x3c
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    02 fffff880`009a9220 fffff880`02c43865 nt!VerifierKeWaitForSingleObject+0x94
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    03 fffff880`009a92a0 fffff880`02c904b0 vsdatant+0x19865
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    04 fffff880`009a92a8 00000000`00000000 vsdatant+0x664b0
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx

    Another issue sufaced in the dump - Address regions for 'netbt' and 'sptd.sys' overlap. Looking at the information compiled below, the unloaded Daemon/Alcohol driver sptd.sys and the Microsoft MBT transport driver netbt.sys do infact overlap -
    Code:
        BEGINNING         ENDING
    fffff880`01162000 fffff880`011a7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01090000 fffff880`011c4000   sptd.sys UNLOADED 
    I would have to give the probable blame to sptd.sys here; however, there is another wildcard that I found in the dump - you also have KIS installed.

    My suggestion to you is to rid your system of Zone Alarm, KIS and Daemon/Alcohol 120 and see if BSODs persist.

    Use the respective removal tools for Z/A & KIS -

    Zone Alarm --> Self-Service Support

    KIS --> Kaspersky Americas Support and Services United States

    Reset the Windows Firewall. Install the anti-virus of your choice. I prefer ESET NOD32 --> Free Antivirus Download from ESET

    Good Luck to you.

    Happy Holidays!

    jcgriff2

    .

    Code:
     
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
     
    Loading Dump File [C:\Users\PalmDesert7\__jcgriff2__\121709-21668-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
     
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`03018000 PsLoadedModuleList = 0xfffff800`03255e50
    Debug session time: Thu Dec 17 14:23:59.123 2009 (GMT-5)
    System Uptime: 0 days 0:00:12.168
    Loading Kernel Symbols
    ...............................................................
    .....
    Loading User Symbols
    Loading unloaded module list
    .
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck C4, {121, 2, fffff88002c904b0, 0}
    Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Probably caused by : vsdatant.sys ( vsdatant+19865 )
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000000121, Waiting at DISPATCH_LEVEL, without a timeout.
    Arg2: 0000000000000002, IRQL value.
    Arg3: fffff88002c904b0, Object to wait on.
    Arg4: 0000000000000000, Timeout parameter.
    Debugging Details:
    ------------------
     
    OVERLAPPED_MODULE: Address regions for 'netbt' and 'sptd.sys' overlap
    BUGCHECK_STR:  0xc4_121
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from fffff800035133dc to fffff80003089f00
    STACK_TEXT:  
    fffff880`009a91d8 fffff800`035133dc : 00000000`000000c4 00000000`00000121 00000000`00000002 fffff880`02c904b0 : nt!KeBugCheckEx
    fffff880`009a91e0 fffff800`03526654 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`00000001 : nt!VerifierBugCheckIfAppropriate+0x3c
    fffff880`009a9220 fffff880`02c43865 : fffff880`02c904b0 00000000`00000000 00000000`00000001 fffff880`02c6ec0e : nt!VerifierKeWaitForSingleObject+0x94
    fffff880`009a92a0 fffff880`02c904b0 : 00000000`00000000 00000000`00000001 fffff880`02c6ec0e 00000000`00000000 : vsdatant+0x19865
    fffff880`009a92a8 00000000`00000000 : 00000000`00000001 fffff880`02c6ec0e 00000000`00000000 fffffa80`03963878 : vsdatant+0x664b0
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    vsdatant+19865
    fffff880`02c43865 ??              ???
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  vsdatant+19865
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: vsdatant
    IMAGE_NAME:  vsdatant.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ad981d5
    FAILURE_BUCKET_ID:  X64_0xc4_121_VRF_vsdatant+19865
    BUCKET_ID:  X64_0xc4_121_VRF_vsdatant+19865
    Followup: MachineOwner
    ---------
    0: kd> lmvm vsdatant
    start             end                 module name
    fffff880`02c2a000 fffff880`02cba000   vsdatant T (no symbols)           
    Loaded symbol image file: vsdatant.sys
    Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
    Image name: vsdatant.sys
    Timestamp:        Sat Oct 17 04:35:33 2009 (4AD981D5)
    CheckSum:         0006D11C
    ImageSize:        00090000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    0: kd> lmnt
    start             end                 module name
    fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff800`03018000 fffff800`035f5000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
    fffff800`035f5000 fffff800`0363e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00cb0000 fffff880`00cbd000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`00cbd000 fffff880`00cd1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`00cd1000 fffff880`00d2f000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00d2f000 fffff880`00def000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`00def000 fffff880`00dfe000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00e00000 fffff880`00e4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`00e4c000 fffff880`00e60000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`00e60000 fffff880`00ebe000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`00ecc000 fffff880`00f23000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`00f23000 fffff880`00f2c000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00f2c000 fffff880`00f36000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`00f36000 fffff880`00f43000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`00f43000 fffff880`00f76000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00f76000 fffff880`00f8b000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f8b000 fffff880`00fa5000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00fa5000 fffff880`00fcf000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`00fcf000 fffff880`00fda000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`01000000 fffff880`01015000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01015000 fffff880`01071000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01071000 fffff880`01078000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`01078000 fffff880`01088000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01088000 fffff880`010b2000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`010b2000 fffff880`0110e000   klif     klif.sys     Tue Sep 22 06:31:19 2009 (4AB8A777)
    fffff880`0110e000 fffff880`01133000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`01133000 fffff880`01144000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01144000 fffff880`01162000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`01162000 fffff880`011a7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`011c4000 fffff880`011f3000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`011f3000 fffff880`011fc000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`0121a000 fffff880`01245000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
    fffff880`0124f000 fffff880`013f2000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`013f2000 fffff880`013ff000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`01460000 fffff880`01469000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`0146c000 fffff880`014df000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`014df000 fffff880`014f0000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`014f0000 fffff880`014fa000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`014fa000 fffff880`015ec000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`015ec000 fffff880`015f5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`015f5000 fffff880`01600000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`01830000 fffff880`01838000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
    fffff880`01838000 fffff880`01846000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`01846000 fffff880`01852000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01852000 fffff880`0185b000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0185b000 fffff880`0186e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`0186e000 fffff880`01877000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`01877000 fffff880`0187e000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`0187e000 fffff880`01887000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`01887000 fffff880`018d1000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`018d1000 fffff880`018e1000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`018e1000 fffff880`0192d000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`0192d000 fffff880`01935000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`01935000 fffff880`0196f000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`0196f000 fffff880`01981000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`01981000 fffff880`0198a000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`0198a000 fffff880`019c4000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
    fffff880`019c4000 fffff880`019da000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`019da000 fffff880`019e8000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`019e8000 fffff880`019f8000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`02c2a000 fffff880`02cba000   vsdatant vsdatant.sys Sat Oct 17 04:35:33 2009 (4AD981D5)
    fffff880`03e00000 fffff880`03e8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03e9d000 fffff880`043c6000   kl1      kl1.sys      Fri Sep 25 09:59:13 2009 (4ABCCCB1)
    Unloaded modules:
    fffff880`01090000 fffff880`011c4000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    0: kd> lmntsm
    start             end                 module name
    fffff880`00ecc000 fffff880`00f23000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`03e00000 fffff880`03e8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`00fcf000 fffff880`00fda000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`011f3000 fffff880`011fc000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00fa5000 fffff880`00fcf000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`01830000 fffff880`01838000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
    fffff880`01877000 fffff880`0187e000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`01088000 fffff880`010b2000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00d2f000 fffff880`00def000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cd1000 fffff880`00d2f000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0146c000 fffff880`014df000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`01838000 fffff880`01846000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`019c4000 fffff880`019da000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01852000 fffff880`0185b000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01846000 fffff880`01852000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0185b000 fffff880`0186e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`00e4c000 fffff880`00e60000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`00e00000 fffff880`00e4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`014f0000 fffff880`014fa000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`0198a000 fffff880`019c4000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
    fffff880`01887000 fffff880`018d1000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`035f5000 fffff800`0363e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`01981000 fffff880`0198a000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`03e9d000 fffff880`043c6000   kl1      kl1.sys      Fri Sep 25 09:59:13 2009 (4ABCCCB1)
    fffff880`010b2000 fffff880`0110e000   klif     klif.sys     Tue Sep 22 06:31:19 2009 (4AB8A777)
    fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`0121a000 fffff880`01245000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
    fffff880`00cb0000 fffff880`00cbd000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`00f8b000 fffff880`00fa5000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`015f5000 fffff880`01600000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f2c000 fffff880`00f36000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`00e60000 fffff880`00ebe000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`0196f000 fffff880`01981000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014fa000 fffff880`015ec000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`01162000 fffff880`011a7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`01133000 fffff880`01144000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff800`03018000 fffff800`035f5000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
    fffff880`0124f000 fffff880`013f2000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`0186e000 fffff880`01877000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`00f76000 fffff880`00f8b000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f43000 fffff880`00f76000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`01071000 fffff880`01078000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`01078000 fffff880`01088000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`014df000 fffff880`014f0000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`00cbd000 fffff880`00cd1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`0187e000 fffff880`01887000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`01460000 fffff880`01469000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`015ec000 fffff880`015f5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`01935000 fffff880`0196f000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`011c4000 fffff880`011f3000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`0192d000 fffff880`01935000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`013f2000 fffff880`013ff000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`01144000 fffff880`01162000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`00f36000 fffff880`00f43000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`019da000 fffff880`019e8000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`0110e000 fffff880`01133000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`018d1000 fffff880`018e1000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`01000000 fffff880`01015000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01015000 fffff880`01071000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`018e1000 fffff880`0192d000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`02c2a000 fffff880`02cba000   vsdatant vsdatant.sys Sat Oct 17 04:35:33 2009 (4AD981D5)
    fffff880`019e8000 fffff880`019f8000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00def000 fffff880`00dfe000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00f23000 fffff880`00f2c000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    Unloaded modules:
    fffff880`01090000 fffff880`011c4000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    0: kd> .bugcheck
    Bugcheck code 000000C4
    Arguments 00000000`00000121 00000000`00000002 fffff880`02c904b0 00000000`00000000
    windbg> .hh 
    0: kd> !for_each_frame !for_each_local dt @#Local
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    01 fffff880`009a91e0 fffff800`03526654 nt!VerifierBugCheckIfAppropriate+0x3c
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    02 fffff880`009a9220 fffff880`02c43865 nt!VerifierKeWaitForSingleObject+0x94
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    03 fffff880`009a92a0 fffff880`02c904b0 vsdatant+0x19865
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    04 fffff880`009a92a8 00000000`00000000 vsdatant+0x664b0
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    0: kd> !for_each_frame !for_each_local dt @#Local
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    01 fffff880`009a91e0 fffff800`03526654 nt!VerifierBugCheckIfAppropriate+0x3c
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    02 fffff880`009a9220 fffff880`02c43865 nt!VerifierKeWaitForSingleObject+0x94
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    03 fffff880`009a92a0 fffff880`02c904b0 vsdatant+0x19865
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    04 fffff880`009a92a8 00000000`00000000 vsdatant+0x664b0
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    0: kd> !for_each_frame !for_each_local dt @#Local
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    01 fffff880`009a91e0 fffff800`03526654 nt!VerifierBugCheckIfAppropriate+0x3c
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    02 fffff880`009a9220 fffff880`02c43865 nt!VerifierKeWaitForSingleObject+0x94
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    03 fffff880`009a92a0 fffff880`02c904b0 vsdatant+0x19865
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    04 fffff880`009a92a8 00000000`00000000 vsdatant+0x664b0
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    00 fffff880`009a91d8 fffff800`035133dc nt!KeBugCheckEx
    0: kd> lmvm netbt
    start             end                 module name
    fffff880`01162000 fffff880`011a7000   netbt      (deferred)             
    Mapped memory image file: C:\symbols\netbt.sys\4A5BC17845000\netbt.sys
    Image path: \SystemRoot\System32\DRIVERS\netbt.sys
    Image name: netbt.sys
    Timestamp:        Mon Jul 13 19:21:28 2009 (4A5BC178)
    CheckSum:         0004A6B3
    ImageSize:        00045000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     netbt.sys
    OriginalFilename: netbt.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  MBT Transport driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
     
     
     
     
    __________________________________
     
    by jcgriff2
     
    J. C. Griffith [MVP]
     
    www.jcgriff2.com
      My Computer


  2. Posts : 28
    Windows 7 Home Premium x64
    Thread Starter
       #22

    Okay, so yesterday was the worst day ever, here are the minidump files.

    Also I can't figure out what this problem is, I got rid of Alcohol 120.. and don't quite knw what else there is that could be the problem.
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #23

    Zone Alarm and Kaspersky still appear to be installed - please remove them as jcgriff2 requested.
    Zone Alarm was blamed as the culprit in the last Driver Verifier dump file - and Kaspersky likely had a hand in it also.

    The dump files don't give us any significant information. Should the BSOD's recur AFTER removing Zone Alarm and Kaspersky, please post back and we'll run Driver Verifier again.

    Summary of the BSOD's:
    Code:
    BugCheck 7F, {8, 80050031, 6f8, fffff8000307e85f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030c285f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff8000308085f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030975eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030cd5eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff8000308085f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff8000307d5eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030c55eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030dd5eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030785eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030c75eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030cf5eb}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030c785f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck 7F, {8, 80050031, 6f8, fffff800030c085f}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
      My Computer


  4. FAE
    Posts : 21
    Windows 7 64bit
       #24

    Get rid of Zonealarm


    Dear Krumlov,

    Get rid of ZoneAlarm. I've had random BSOD's 7f until i removed it. I am now using the Comodo Firewall in combination with the MS Security essentials and I haven't had any BSOD any more.

    See thread https://www.sevenforums.com/crashes-d...-me-crazy.html

    Best Regards & good luck.
      My Computer


  5. Posts : 28
    Windows 7 Home Premium x64
    Thread Starter
       #25

    Alright, I had been hoping that I wouldn't need to remove ZA because I paid for 600 days of protection... but hey, have to do what I have to do.

    I just got done removing it and putting up the ESET anti-virus that the gentleman up there suggested. Lets hope it gets the job done and that all the BSOD issues will be resolved.

    Thanks guys, I will post back if I have any more issues. :)
      My Computer


  6. Posts : 28
    Windows 7 Home Premium x64
    Thread Starter
       #26

    Absolutely NO BSOD's.. wow ZoneAlarm is sin.

    Thanks guys for all the help, please close this topic.
      My Computer


  7. Posts : 845
    Windows 7 - Vista
       #27

    Hi -

    Thank you very much for posting back with the outcome. I hope you can get a ZA refund.

    Regards. . .

    jcgriff2

    .
      My Computer


 
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