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Windows 7: Please help me!!!

09 Dec 2009   #1

Windows 7 Home Premium (upgrade from Vista)
Please help me!!!

I have a laptop. (windows 7 64 bit) I have been unsuccesfully trying to install a Kodak 5100 AiO printer. I've spoken with Kodak and I'm going to call them back when I have 4 or 5 hours to kill. While on the phone with Kodak, I was instructed to remove the printer and then Add the printer 7 or 8 times. Nothing worked to get the printer printing. But that's another problem. I've uninstalled the printer and removed everything Kodak related, but now I have 8 "Easyshare Aio" devices listed in my "auto-Play" feature found in my control panel. How do I get rid of all those devices listed??? One suggestion I got was to use "cleanhandlers" but I'm not sure if that will work with windows 7. Any feedback would be greatly appreciated. TIA

My System SpecsSystem Spec
09 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

A few ideas:

It may help to first go to a system restore point for a date before you began your installation attempts.

Don't use the disk that may have come with the printer.

Go to and download the most recent Windows 7 drivers for your EXACT model number. Be sure to get the 64-bit version.

Do what you can to ensure your PC is completely rid of everything Kodak-related except that new downloaded driver.

Look in device manager, add/remove programs, Explorer, etc, for anything remaining from your previous attempts and disable/uninstall/delete, whatever you have to do.

Then try to install the new driver.

There may also be new firmware for your printer at Kodak that might help
My System SpecsSystem Spec

 Please help me!!!

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