Windows 7 Bsod.

BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002CCF5AD
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1




dump Download 121209-28314-01.rar for free on uploading.com

decouvrir said:

BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002CCF5AD
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1




dump Download 121209-28314-01.rar for free on uploading.com

While I am working on teh dump. this is the result fopr event ID 41

A. Event ID 41 appears on systems with multiple CPUs if the CPUs have different stepping levels. The text in the event log will be:

decouvrir said:

BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002CCF5AD
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1




dump Download 121209-28314-01.rar for free on uploading.com

Hi and welcome

This crash was probably caused by the mouse driver mouhid.sys, but given the event ID I would say first deal with that situation. The way to address that is a BIOS upgrade.

Then The below drivers are also out of date and need to be updated.

I am not going to recommend anything in reference to this dmp untill you address the bios upgrade

Ken J+




ASACPI.sys fffff880`047f5000 fffff880`047fd000 0x00008000 0x42476c4c 3/27/2005 9:30:36 PM
secdrv.SYS fffff880`07783000 fffff880`0778e000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
speedfan.sys fffff880`01854000 fffff880`0185b000 0x00007000 0x45168798 9/24/2006 8:26:48 AM

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\121209-28314-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e4fe50
Debug session time: Fri Dec 11 12:54:28.872 2009 (GMT-5)
System Uptime: 0 days 13:26:05.464
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002ccf5ad, 0, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt!KiDpcInterrupt+1d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ccf5ad, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KiDpcInterrupt+1d
fffff800`02ccf5ad 48cf            iretq

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eba0e0
 ffffffffffffffff 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cc3a17 to fffff80002c83f00

STACK_TEXT:  
fffff800`00b9c248 fffff800`02cc3a17 : 00000000`0000001e ffffffff`c0000005 fffff800`02ccf5ad 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c250 fffff800`02c83542 : fffff800`00b9ca28 00000000`00000000 fffff800`00b9cad0 fffff800`02dfce80 : nt! ?? ::FNODOBFM::`string'+0x460da
fffff800`00b9c8f0 fffff800`02c81e4a : fffff800`0321e301 fffff800`00b9cb80 00000000`00000000 fffff800`02c889fa : nt!KiExceptionDispatch+0xc2
fffff800`00b9cad0 fffff800`02ccf5ad : fffffa80`039a9970 fffff880`03fc09c2 00000000`00000010 00000000`00000246 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9cc60 fffffa80`039a9970 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0x1d
00000000`00000246 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`039a9970


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDpcInterrupt+1d
fffff800`02ccf5ad 48cf            iretq

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!KiDpcInterrupt+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x1E_nt!KiDpcInterrupt+1d

BUCKET_ID:  X64_0x1E_nt!KiDpcInterrupt+1d

Followup: MachineOwner
---------

bios is at the latest version already

so what's the next step zigzag?

hi there. please help