Windows Explorer Repeatedly Crashes


  1. Snake Guy
    Posts : 4
    Windows 7 Ultimate 64-bit
       New #1

    Windows Explorer Repeatedly Crashes


    Hi everybody, I'm hoping I can get some help here because this problem is really frustrating

    I have Windows 7 Ultimate 64-bit and ever since the first day I installed it I have been getting repeated Windows Explorer crashes and which require Explorer to restart. These crashes happen mostly from right clicking on something or using hotkeys to copy. I have copied several of the problem signatures and I will paste them below. Thanks in advance for any help!

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: msvcrt.dll
    Fault Module Version: 7.0.7600.16385
    Fault Module Timestamp: 4a5bdfbe
    Exception Code: c000041d
    Exception Offset: 000000000000120b
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: e801
    Additional Information 2: e8013668708f509e95a419095453703a
    Additional Information 3: 8f0f
    Additional Information 4: 8f0fa4f7eaeb164bf77227128b3e36e3

    Problem signature    :
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: StackHash_8b06
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c0000374
    Exception Offset: 00000000000c6cd2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 8b06
    Additional Information 2: 8b06682dbf70ea919d353b6fef6b5958
    Additional Information 3: c4d0
    Additional Information 4: c4d071f2a8a3ef4da7bf9177fd5cf290

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: msvcrt.dll
    Fault Module Version: 7.0.7600.16385
    Fault Module Timestamp: 4a5bdfbe
    Exception Code: c000041d
    Exception Offset: 0000000000001221
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: c35a
    Additional Information 2: c35a9a65cb0d7a2f38a63f6acde8ba99
    Additional Information 3: 10f2
    Additional Information 4: 10f2bb17dd0276ae659134f31320f291
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Snake Guy said:
    Hi everybody, I'm hoping I can get some help here because this problem is really frustrating

    I have Windows 7 Ultimate 64-bit and ever since the first day I installed it I have been getting repeated Windows Explorer crashes and which require Explorer to restart. These crashes happen mostly from right clicking on something or using hotkeys to copy. I have copied several of the problem signatures and I will paste them below. Thanks in advance for any help!

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: msvcrt.dll
    Fault Module Version: 7.0.7600.16385
    Fault Module Timestamp: 4a5bdfbe
    Exception Code: c000041d
    Exception Offset: 000000000000120b
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: e801
    Additional Information 2: e8013668708f509e95a419095453703a
    Additional Information 3: 8f0f
    Additional Information 4: 8f0fa4f7eaeb164bf77227128b3e36e3

    Problem signature    :
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: StackHash_8b06
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c0000374
    Exception Offset: 00000000000c6cd2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 8b06
    Additional Information 2: 8b06682dbf70ea919d353b6fef6b5958
    Additional Information 3: c4d0
    Additional Information 4: c4d071f2a8a3ef4da7bf9177fd5cf290

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: msvcrt.dll
    Fault Module Version: 7.0.7600.16385
    Fault Module Timestamp: 4a5bdfbe
    Exception Code: c000041d
    Exception Offset: 0000000000001221
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: c35a
    Additional Information 2: c35a9a65cb0d7a2f38a63f6acde8ba99
    Additional Information 3: 10f2
    Additional Information 4: 10f2bb17dd0276ae659134f31320f291
    Hi and welcome

    app crash is often caused by DEP. If in event viewer (type eventvwr in search) you go to windows logs>application tab and find errors that list app crash and have the event ID 1000 source 100, it is more than likely DEP.

    DEP or data execution prevention is located in system control panel>advanced settings>performance> DEP and is by default set to win apps only. You can exclude explorer from the list but only if you are sure it isnt a virus and have the event viewer ID listed above.

    If you need help PM me


    Ken J+
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  4. Snake Guy
    Posts : 4
    Windows 7 Ultimate 64-bit
    Thread Starter
       New #3

    Awesome thanks! I'll test it out and post the results.
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  6. Snake Guy
    Posts : 4
    Windows 7 Ultimate 64-bit
    Thread Starter
       New #4

    I haven't had another crash in the last few days so it seems to have worked. Thanks again!
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  7. Snake Guy
    Posts : 4
    Windows 7 Ultimate 64-bit
    Thread Starter
       New #5

    That didn't last long...I am getting the crashes practically whenever I do anything in explorer.

    Here are some more problem signatures
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c000041d
    Exception Offset: 000000000003202d
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 4174
    Additional Information 2: 4174367603bed708a3ed81c92fe83642
    Additional Information 3: 27f6
    Additional Information 4: 27f66bca14bc148e835b2d110b1886b4

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: ole32.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be01a
    Exception Code: c000041d
    Exception Offset: 00000000000fd7d2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 8b12
    Additional Information 2: 8b1227bae1467398b752749f20d92bff
    Additional Information 3: b922
    Additional Information 4: b9220b6118994d47bb1c6dea53a1ec1e


    Anyone have any other ideas?
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  8. spasu001
    Posts : 1
    Windows 7 Professional 64bit
       New #6

    I encountered similar error but for the Application name: frmbld.frm

    I solved it by following this
    1. msconfig
    2. system config>>tools
    3. Change UAC Settings
    -> set to Never notify me >>ok >>restart

    now the problem is solved.

    Use this work around if its something you are looking for.
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  10. rooscow
    Posts : 1
    Windows 7 Ultimate x64
       New #7

    I have a similar problem, but when directed to disable DEP on Explorer.exe, I get an error message that I can't do that with a 64 bit exe. My error message is:

    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d672ee4
    Fault Module Name: EXPLORERFRAME.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c6a8
    Exception Code: c0000005
    Exception Offset: 00000000000411d1
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 5659
    Additional Information 2: 5659bf5e341780a265bd9817b4564082
    Additional Information 3: 3c43
    Additional Information 4: 3c433399424e4e49adf88e8153b9714e

    It appears that my problem is somehow related to the EXPLORERFRAME.dll
    Any suggestions would be greatly appreciated. I can't launch explorer from a shortcut or quicklaunch icon, but have to rely on explorer launched by anoter method like run, save as, or open.
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  11. ecgberht
    Posts : 1
    Windows 7 Home Premium
       New #8

    Windows 7 crashes


    MSFT has known about this problem from day 1, but is unable or unwilling to fix it.
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  12. KenXyro
    Posts : 19
    Windows 7 Ultimate x64
       New #9

    Same and nothing seems to help. But my problem only exists in games:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: TombRaider.exe
    Application Version: 1.0.716.5
    Application Timestamp: 5131eb70
    Fault Module Name: TombRaider.exe
    Fault Module Version: 9.18.13.1422
    Fault Module Timestamp: 51427a06
    Exception Code: c0000005
    Exception Offset: 00268aa9
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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  13. Shyam sivan
    Posts : 1
    Windows 7 Ultimate 32bit
       New #10

    I have A Problem

    Problem Event Name : APPCRASH
    application Name : explorer. exe
    Application Version : 6.1.7600.16385
    Application Timestamp : 4a5bc60d
    Fault Module Name : Stackhash_97e4
    Fault Module Version : 6.1.7600.16385
    Fault Module Timestamp : 4a5dbadb
    Exception Code : c0000374
    Exception Offset : 000c283b
    OS Version : 6.1.7600.2.0.0.256.1
    Locale ID : 1033
    Additional Information 1: 97e4
    Additional Information 2: 97e4274b44a326ab516b7c8f03ef64c1
    Additional Information 3: a88b
    Additional Information 4: a88b38b7baa24f603e35caaba5fd8388

    What can I do???????
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