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Windows 7: Crash Problem

17 Dec 2009   #1
hostelo

Windows 7 Ultimate 64-bit
 
 
Crash Problem

Once in a while when I right click a file to cut it and paste it somewhere else I get the Windows explorer crash.

I just click cancel and the desktop kinda resets for a sec and everything goes back to normal.

Why is this and how do I resolve it?

Thanks


My System SpecsSystem Spec
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18 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hostelo View Post
Once in a while when I right click a file to cut it and paste it somewhere else I get the Windows explorer crash.

I just click cancel and the desktop kinda resets for a sec and everything goes back to normal.

Why is this and how do I resolve it?

Thanks
first you need to find out why
type eventvwr in search>go to windows logs>application tab. look for errors (they have red in the left column) that have app hang, app crash, etc. when you find them tell us what the event ID and source codes are.

I suspect that they are event ID 1000 and source 100. If so it is a problem with DEP

et us know


Ken J+
My System SpecsSystem Spec
18 Dec 2009   #3
roban

Windows 7 Professional 64bit
 
 

If you have an NVIDIA card disable NVIDIA.CPL in your context menu with a free program called shellexview.
My System SpecsSystem Spec
.

18 Dec 2009   #4
hostelo

Windows 7 Ultimate 64-bit
 
 

Yup Event 1000 and Source is Application Error

what should I do then?
My System SpecsSystem Spec
18 Dec 2009   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hostelo View Post
Yup Event 1000 and Source is Application Error

what should I do then?
Event ID 1000 source 100 is usally caused by DEP. DEP or data execution prevention stops apps from launching in protected memory. It is located in cpanel>sys control panel>advanced>performance>DEP. Default is MS services and apps. If an app is failing you can either except it (put it in a list that isnt examined) of even turn DEP off. Instructions for that is located here DEP - Enable or Disable - Vista Forums.

Let us know if you need help

Ken J+
My System SpecsSystem Spec
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 Crash Problem




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