Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Memory_Management BSOD

18 Dec 2009   #1

Windows 7
Memory_Management BSOD

Please help!

Keep getting a memory_managemnt blue screen...

Attached is my DMP File!



My System SpecsSystem Spec
18 Dec 2009   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by jaymac10 View Post
Please help!

Keep getting a memory_managemnt blue screen...

Attached is my DMP File!


this crash was again caused by memory management.
You also have drivers that are more than 2 years old an should be updated

I would update these
secdrv.SYS        fffff880`0471d000    fffff880`04728000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
emupia2k.sys        fffff880`04f56000    fffff880`04fa8000    0x00052000    0x461a3aba    4/9/2007 8:08:10 AM                        
ctsfm2k.sys        fffff880`04fa8000    fffff880`04ff2000    0x0004a000    0x461a3abb    4/9/2007 8:08:11 AM                        
ctoss2k.sys        fffff880`04598000    fffff880`045d3000    0x0003b000    0x461a3abe    4/9/2007 8:08:14 AM                        
ha10kx2k.sys        fffff880`06003000    fffff880`061bc000    0x001b9000    0x461a3abf    4/9/2007 8:08:15 AM                        
ctaud2k.sys        fffff880`04425000    fffff880`044f6000    0x000d1000    0x461a3acd    4/9/2007 8:08:29 AM                        
ctprxy2k.sys        fffff880`045d3000    fffff880`045db000    0x00008000    0x461a3ace    4/9/2007 8:08:30 AM                        
COMMONFX.DLL        fffff880`04e5c000    fffff880`04e87000    0x0002b000    0x461a3ad6    4/9/2007 8:08:38 AM                        
CTAUDFX.DLL        fffff880`0644d000    fffff880`064fc000    0x000af000    0x461a3ad7    4/9/2007 8:08:39 AM                        
CTSBLFX.DLL        fffff880`064fc000    fffff880`065a7000    0x000ab000    0x461a3ada    4/9/2007 8:08:42 AM

I wpould also dl memtestx86 and run it for hours (prefer overnight)
run a system file check to verify and repair your system files
type cmd in search>right click and run as admin>sfc /scannow
Hope this helps

Ken J+

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\121609-19687-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a55000 PsLoadedModuleList = 0xfffff800`02c92e50
Debug session time: Thu Dec 17 02:11:13.040 2009 (GMT-5)
System Uptime: 0 days 4:48:14.928
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {31, fffffa8007e25220, fffff8800e083000, fffff8a0072938f6}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6378 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000000031, The subtype of the bugcheck.
Arg2: fffffa8007e25220
Arg3: fffff8800e083000
Arg4: fffff8a0072938f6

Debugging Details:

BUGCHECK_STR:  0x1a_31



PROCESS_NAME:  mcupdate.exe


LAST_CONTROL_TRANSFER:  from fffff80002df483d to fffff80002ac6f00

fffff880`078ef6f8 fffff800`02df483d : 00000000`0000001a 00000000`00000031 fffffa80`07e25220 fffff880`0e083000 : nt!KeBugCheckEx
fffff880`078ef700 fffff800`02dabc15 : fffff880`0e083000 00000000`00ee0000 00000000`00bc4000 fffffa80`00367770 : nt! ?? ::NNGAKEGL::`string'+0x6378
fffff880`078ef750 fffff800`02d9917c : 00000000`00000000 00000000`00000000 fffff6fc`40054d10 fffff800`00000000 : nt!MiPerformFixups+0x65
fffff880`078ef7a0 fffff800`02aa8eed : 00000000`0001227d 00000000`00000bc4 fffff8a0`07245e68 00000000`00000002 : nt!MiRelocateImagePfn+0x114
fffff880`078ef800 fffff800`02dabb71 : fffffa80`05bf6310 fffff6fc`40054d10 fffff8a0`00000002 00000000`00000000 : nt!MiValidateImagePages+0x2bd
fffff880`078ef8a0 fffff800`02dab280 : ffffffff`ffffffff 00000000`00000001 fffff8a0`07276000 00000000`0000005f : nt!MiSwitchBaseAddress+0x61
fffff880`078ef8d0 fffff800`02dbf0ae : 00000000`00000004 00000000`01000000 00000000`00000000 00000000`00000000 : nt!MiRelocateImageAgain+0x100
fffff880`078ef920 fffff800`02db4893 : fffff880`078efb80 00000000`00000000 00000000`00000000 fffff880`078efb78 : nt!MmCreateSection+0x302
fffff880`078efb30 fffff800`02ac6153 : fffffa80`05ae36f0 00000000`0019dfd8 fffff880`078efbc8 00000000`0019e1a8 : nt!NtCreateSection+0x162
fffff880`078efbb0 00000000`7770035a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0019dfb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7770035a


nt! ?? ::NNGAKEGL::`string'+6378
fffff800`02df483d cc              int     3


SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+6378

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378

BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378

Followup: MachineOwner
My System SpecsSystem Spec
18 Dec 2009   #3

Windows 7

Thank you!

However, what is any easy way to update these drivers automatically? The standard windows update does not seem to catch these...


My System SpecsSystem Spec

18 Dec 2009   #4

Windows 7 Ult, Windows 8.1 Pro,

If you list your system specs we may be able to find you some updated Windows 7 drivers.
My System SpecsSystem Spec
18 Dec 2009   #5

Windows 7

Hi Jay,

Find more information about checking your drivers here: Update a driver for hardware that isn't working properly. This includes how to find and upload drivers outside of your update.

Windows Outreach
My System SpecsSystem Spec

 Memory_Management BSOD

Thread Tools

Similar help and support threads
Thread Forum
Hello folks! I'm quite new to this forum as I just signed up today but I figured it was the best thing to do. I recently built a new computer and thought everything was running smoothly until I started encountering strange occurrences of programs stop responding or crashing. One that is most...
BSOD Help and Support
BSOD - Memory_management
Unsure of what the cause was, but I do have the log file prepared for someone who can help. Error was 0x1a
BSOD Help and Support
Bsod memory_management
Hey I have recently been getting bsod, It takes about 3 or 4 attempts to turn my computer on for it to be working. It will just randomly blue screen, sometimes before I even log on. Here's a screenshot of the blue screen: Hope you can help me :)
BSOD Help and Support
Memory_management bsod
Goodday folks :) I'm new here, just bought myself a copy of Win 7 Ultimate x64 and got some issues. I keep getting BSOD's (MEMORY_MANAGEMENT mostly) and can't seem to find the problem. They happen pretty randomly, but mostly during internet browsing/downloading. Here is what I tried: -...
BSOD Help and Support
Memory_Management BSOD
Keep on getting random Memory_Management BSOD. System spec should be on my acc info. Attached DUMP folder to this post in a winrar file, also added extra info to it. I hope you guys know what the problem could be, I am depending on you. Edit: Ps; using 64 bit. Edit2: This was a...
BSOD Help and Support
Memory_management bsod
I built a new computer about a month and a half ago, and installed the Release Candidate of Windows 7 (legitimate copy with a legitimate CD key from Microsoft). For the first month or so I had zero problems, lately I have been getting BSOD's rather often, sometimes more than once a day. I've looked...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App