New
#1
Memory_Management BSOD
Please help!
Keep getting a memory_managemnt blue screen...
Attached is my DMP File!
Thanks,
Jay
Please help!
Keep getting a memory_managemnt blue screen...
Attached is my DMP File!
Thanks,
Jay
hI AND WELCOME
this crash was again caused by memory management.
You also have drivers that are more than 2 years old an should be updated
I would update these
Code:secdrv.SYS fffff880`0471d000 fffff880`04728000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM emupia2k.sys fffff880`04f56000 fffff880`04fa8000 0x00052000 0x461a3aba 4/9/2007 8:08:10 AM ctsfm2k.sys fffff880`04fa8000 fffff880`04ff2000 0x0004a000 0x461a3abb 4/9/2007 8:08:11 AM ctoss2k.sys fffff880`04598000 fffff880`045d3000 0x0003b000 0x461a3abe 4/9/2007 8:08:14 AM ha10kx2k.sys fffff880`06003000 fffff880`061bc000 0x001b9000 0x461a3abf 4/9/2007 8:08:15 AM ctaud2k.sys fffff880`04425000 fffff880`044f6000 0x000d1000 0x461a3acd 4/9/2007 8:08:29 AM ctprxy2k.sys fffff880`045d3000 fffff880`045db000 0x00008000 0x461a3ace 4/9/2007 8:08:30 AM COMMONFX.DLL fffff880`04e5c000 fffff880`04e87000 0x0002b000 0x461a3ad6 4/9/2007 8:08:38 AM CTAUDFX.DLL fffff880`0644d000 fffff880`064fc000 0x000af000 0x461a3ad7 4/9/2007 8:08:39 AM CTSBLFX.DLL fffff880`064fc000 fffff880`065a7000 0x000ab000 0x461a3ada 4/9/2007 8:08:42 AM
I wpould also dl memtestx86 and run it for hours (prefer overnight)
run a system file check to verify and repair your system files
type cmd in search>right click and run as admin>sfc /scannow
Hope this helps
Ken J+
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\121609-19687-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02a55000 PsLoadedModuleList = 0xfffff800`02c92e50 Debug session time: Thu Dec 17 02:11:13.040 2009 (GMT-5) System Uptime: 0 days 4:48:14.928 Loading Kernel Symbols ............................................................... ................................................................ ................................. Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {31, fffffa8007e25220, fffff8800e083000, fffff8a0072938f6} Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6378 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000000031, The subtype of the bugcheck. Arg2: fffffa8007e25220 Arg3: fffff8800e083000 Arg4: fffff8a0072938f6 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_31 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: mcupdate.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002df483d to fffff80002ac6f00 STACK_TEXT: fffff880`078ef6f8 fffff800`02df483d : 00000000`0000001a 00000000`00000031 fffffa80`07e25220 fffff880`0e083000 : nt!KeBugCheckEx fffff880`078ef700 fffff800`02dabc15 : fffff880`0e083000 00000000`00ee0000 00000000`00bc4000 fffffa80`00367770 : nt! ?? ::NNGAKEGL::`string'+0x6378 fffff880`078ef750 fffff800`02d9917c : 00000000`00000000 00000000`00000000 fffff6fc`40054d10 fffff800`00000000 : nt!MiPerformFixups+0x65 fffff880`078ef7a0 fffff800`02aa8eed : 00000000`0001227d 00000000`00000bc4 fffff8a0`07245e68 00000000`00000002 : nt!MiRelocateImagePfn+0x114 fffff880`078ef800 fffff800`02dabb71 : fffffa80`05bf6310 fffff6fc`40054d10 fffff8a0`00000002 00000000`00000000 : nt!MiValidateImagePages+0x2bd fffff880`078ef8a0 fffff800`02dab280 : ffffffff`ffffffff 00000000`00000001 fffff8a0`07276000 00000000`0000005f : nt!MiSwitchBaseAddress+0x61 fffff880`078ef8d0 fffff800`02dbf0ae : 00000000`00000004 00000000`01000000 00000000`00000000 00000000`00000000 : nt!MiRelocateImageAgain+0x100 fffff880`078ef920 fffff800`02db4893 : fffff880`078efb80 00000000`00000000 00000000`00000000 fffff880`078efb78 : nt!MmCreateSection+0x302 fffff880`078efb30 fffff800`02ac6153 : fffffa80`05ae36f0 00000000`0019dfd8 fffff880`078efbc8 00000000`0019e1a8 : nt!NtCreateSection+0x162 fffff880`078efbb0 00000000`7770035a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0019dfb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7770035a STACK_COMMAND: kb FOLLOWUP_IP: nt! ?? ::NNGAKEGL::`string'+6378 fffff800`02df483d cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt! ?? ::NNGAKEGL::`string'+6378 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600 FAILURE_BUCKET_ID: X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378 BUCKET_ID: X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378 Followup: MachineOwner ---------
Thank you!
However, what is any easy way to update these drivers automatically? The standard windows update does not seem to catch these...
Thanks,
Jay
If you list your system specs we may be able to find you some updated Windows 7 drivers.
Hi Jay,
Find more information about checking your drivers here: Update a driver for hardware that isn't working properly. This includes how to find and upload drivers outside of your update.
Cheers,
Tara
Windows Outreach