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Windows 7: Windows 7 Crashing Repeatedly

19 Dec 2009   #11
Microsoft MVP


Other than the steps suggested in the previous post (and that link that was given), there just isn't that much that you can do.

Check all drivers to make sure that they're designed for Win7. If they're not, then you can't be sure of them.
Check all hardware to make sure that it's not malfunctioning or incompatible with Windows 7. That'll be expensive because there's not that many hardware tests that you can run that will tell you this information.

My System SpecsSystem Spec
19 Dec 2009   #12

Windows 7 Home Premium

Is there a recommended bit of software for checking every devices drivers to see if they are latest/compatible??
My System SpecsSystem Spec
19 Dec 2009   #13
Microsoft MVP


None that I know of. It'll require updating each and every driver on your system with Windows 7 drivers (and going out to find Win7 drivers).
And what do you do if an essential piece of hardware doesn't have a compatibile, Win7 driver?

A good place to start for compatibility research is here:
My System SpecsSystem Spec

19 Dec 2009   #14

Windows 7 Home Premium

Thanks for your help, really appreciated. Will get all of the drivers updated tomorrow.
My System SpecsSystem Spec
29 Dec 2009   #15

Windows 7 Home Premium


All drivers have now been updated but windows 7 continues to crash randomly. Sometimes this leads to the PC failing to boot requiring hard reboots repeatedly until it boots.

I have attached the latest minidump file which still reports a vista_driver_fault and the hardware fault.

I have read on various sites about a tweak to the voltages in BIOS which has resolved crashing for some people. Im not sure what exactly I should be tweaking so could someone point me in the right direction or suggest some other ideas I can try to get around this problem?

My System SpecsSystem Spec
30 Dec 2009   #16

Windows 7 Home Premium

Can noone help?
My System SpecsSystem Spec
30 Dec 2009   #17

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by liquidshokk View Post
Can noone help?

Still says hardware. are you overclocking? have you run memtestx86?

give us all the specs for your machine maybe we are missing something

Ken J+

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\122809-31062-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82807000 PsLoadedModuleList = 0x8294f810
Debug session time: Mon Dec 28 04:37:28.156 2009 (GMT-5)
System Uptime: 0 days 0:00:12.031
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 856c2024, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 00000000, Machine Check Exception
Arg2: 856c2024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR: 0x124_GenuineIntel





8905bcc4 828d5fc5 856c2008 8296ec28 8296ec20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8905bce4 828d6def 8296ec20 856c2008 8296ec50 nt!WheapProcessWorkQueueItem+0x56
8905bd00 82874f2b 8296ec20 00000000 845e0020 nt!WheapWorkQueueWorkerRoutine+0x1f
8905bd50 82a1566d 00000001 a43668e8 00000000 nt!ExpWorkerThread+0x10d
8905bd90 828c70d9 82874e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19



MODULE_NAME: hardware

IMAGE_NAME: hardware




Followup: MachineOwner
My System SpecsSystem Spec
30 Dec 2009   #18

Windows 7 Home Premium


No im not overclocking, wouldnt know how to tbh. I havent changed anything in the bios, so it is the same as it was when running xp.

This issue didnt happen when I was using the RC1 version of Windows 7 and ran happily on that for 3 months or so.

I havent used memtest before but I now have it and will boot from the iso. I guess it should be straight forward then on (?!?)
My System SpecsSystem Spec
30 Dec 2009   #19

Windows 7 Home Premium

I have been told today by my brother than when the pc is started up sometimes the sound of the fan varies each time. sometimes it stays on as it boots, other times it is quiet after a couple of seconds. The red light on the front of the pc stays on sometimes and occasionally the pc crashes halfway through booting up.

I had a similar issue with the fan on my pc a few months back which was down to the cooling fan/thermal paste which was a nightmare and ended up having to replace the motherboard. In that case though the pc would shut down completely when trying to boot so I hope this isnt relevant in this case as the fan is still spinning even when the pc crashes.
My System SpecsSystem Spec
30 Dec 2009   #20

Windows 7 Home Premium

Operating System System ModelWindows 7 Home Premium (build 7600)
Install Language: English (United States)
System Locale: English (United Kingdom) Packard Bell NEC PB14305201
System Serial Number: 046307120220
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Processor a Main Circuit Board b3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total) Board: NEC COMPUTERS INTERNATIONAL P5S800-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0159 04/25/2005

Drives Memory Modules c,d393.64 Gigabytes Usable Hard Drive Capacity
350.51 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRRW GWA-4161B ATA Device [CD-ROM drive]
LITE-ON DVD SOHD-16P9S ATA Device [CD-ROM drive]
Floppy disk drive

Generic Flash Disk USB Device (1.05 GB) -- drive 3, s/n
SanDisk Cruzer USB Device (16.05 GB) -- drive 2, s/n u, SMART Status: Healthy
ST3200826A [Hard drive] (200.05 GB) -- drive 0, s/n 3ND0ZS9A, rev 3.03, SMART Status: Healthy
ST3200826A [Hard drive] (200.05 GB) -- drive 1, s/n 3ND15AQ0, rev 3.03, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' is Empty

Local Drive Volumes c: (NTFS on drive 0)193.59 GB163.09 GB freed: (NTFS on drive 1)200.05 GB187.42 GB free
Network Drives None detected
Users (mouse over user name for details)
Printerslocal user accountslast logon[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Administrator06/11/2009 13:22:19(admin)[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Jess01/01/2002 00:04:08(admin)[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Mark01/01/2002 00:07:59(admin)[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Melissa29/11/2009 17:13:08(admin)
local system accounts[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Guestnever[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] HomeGroupUser$never[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] LogMeInRemoteUsernever(admin)
[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Marks a disabled account; [IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/lock.gif[/IMG] Marks a locked account
Microsoft Shared Fax Driveron SHRFAX:Microsoft XPS Document Writeron XPSPort:

Controllers DisplayStandard floppy disk controller
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
SiS PCI IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
LogMeIn Mirror Driver [Display adapter]
Generic PnP Monitor (19.1"vis, s/n F8WC530338568, April 2005)

Bus Adapters MultimediaSiS 180 RAID Controller
SiS 7001 PCI to USB Open Host Controller (3x)
Standard Enhanced PCI to USB Host Controller Realtek AC'97 Audio

Virus Protection [Back to Top] new Group PoliciesAVG Anti-Virus Free None discovered
Communications Other DevicesMicrosoft ISATAP AdapterRealtek RTL8139/810x Family Fast Ethernet NIC primary Auto IP Address: / 24Gateway: Server: Address: 00:134:0C:C8:9CTeredo Tunneling Pseudo-InterfaceNetworking Dns Server: HID-compliant consumer control device (2x)
HID-compliant device (4x)
USB Input Device (5x)
HID Keyboard Device (2x)
HID-compliant mouse
Generic USB Hub
USB Composite Device (2x)
USB Mass Storage Device (2x)
USB Root Hub (4x)
Generic volume shadow copy
My System SpecsSystem Spec

 Windows 7 Crashing Repeatedly

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