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| 20 Dec 2009 | #21 |
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Yeah that will do, and i suggest Malwarebytes. Do a google search on it, id link you but i'm currently restricted due to being shaped. Sorry.
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| 20 Dec 2009 | #22 |
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Instructions for MalwareBytes
download Malwarebytes' Anti-Malware to your desktop |MG| Malwarebytes Anti-Malware 1.42 Download * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply. |
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| 21 Dec 2009 | #23 |
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alright... i google searched and cannot seem to answer how to run malwarebytes from my usb stick before my problem begins. i know how to change the boot order sequence - set it to boot from usb first. a friend of mine also suggested that it can be the MBR... as it sounds like it could be a boot record issue?
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| 21 Dec 2009 | #24 |
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You have to install it first, then run it.
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| 21 Dec 2009 | #25 |
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run it through CMD right? how do i do that? i installed the program via my external hard drive...
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| 21 Dec 2009 | #26 |
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mmm no.
You run it like u'd run any other application you would usually install, start>all programs>Malwarebytes. Remember we are doing the virus scan addressing the login problem, don't worry, a few of us are attending to different problems at a time, i myself got lost. :P |
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| 21 Dec 2009 | #27 |
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remember that the problem is the computer not being able to boot up past the windows loading screen, therefore i do not have access to the start menu. I installed malwarebytes to my external harddrive and during installation, updated it's virus definitions. i am able to get to command via pressing f8 during boot up and selecting dells "recover your pc" menu.
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| 21 Dec 2009 | #28 |
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My bad
 , well my expertise only runs to the virus part of it, one of the other members must have helped you with this part of it.Sorry i can't be of any assistance any further. |
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| 21 Dec 2009 | #29 |
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This is getting frustrating... I don't know what drive letter my external harddrive is in order to run mbam.exe (malwarebytes) on this computer. i've tried going down all the alphabet letters
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| 21 Dec 2009 | #30 |
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Hello Nano3,
Open up a copy of Device Manager. In the bottom pane, it shows a graphic, which makes it very easy to find which volumes have which letters. Hope this helps, ~Jonathan |
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Scenario 1
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