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Windows 7: Scenario 1

21 Dec 2009   #31
Nano3

 

On my personal computer... my external drive letter is F: when i connect it to the pc that i am troubleshooting... it should be the same right? when i try to change the volume via CMD from C:\ to F: i get the message "the system cannot find the drive specified"


My System SpecsSystem Spec
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21 Dec 2009   #32
Jonathan_King

Windows 7 Professional x64
 
 

Quote:
[the drive letter] should be the same, right?
Not right. The OS is the one responsible for remembering the driver letters. Now, the C drive is the OS drive, right? When you stick the HD in the other system, what letter does it have?
My System SpecsSystem Spec
21 Dec 2009   #33
Nano3

 

i do not know... normally i would check by going into the "My computer" folder, but thats the problem. i am not able to do so.
My System SpecsSystem Spec
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21 Dec 2009   #34
Jonathan_King

Windows 7 Professional x64
 
 

Try opening Disk Management. There are a number of ways to do that. The easiest way is to search for it in the Start box.
My System SpecsSystem Spec
21 Dec 2009   #35
Nano3

 

okay... ha ha. the problem right now is me trying to fix a computer with a potentially infected virus. I have described what the situation of the computer is at the beginning of this thread. i cannot access anything other than the "Dell System Recovery Options" Screen by pressing f8 when i boot up the PC. I have no access to a start menu, i have no access to disk management... nothing except the CMD menu that i acquired by the options. I do not have a memory stick. all i have is an external harddrive. I installed malwarebytes onto this external harddrive in hopes to be able to run this program to the infected computer. My problem now is trying to execute the program but i do not know how to do that because i do not know how to access my external harddrive via CMD.
My System SpecsSystem Spec
21 Dec 2009   #36
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nano3 View Post
i do not know... normally i would check by going into the "My computer" folder, but thats the problem. i am not able to do so.

all you need to do is type disk management is search see pics

Ken J+
My System SpecsSystem Spec
21 Dec 2009   #37
Jonathan_King

Windows 7 Professional x64
 
 

Open a copy of Diskpart, and type list disk. Find your external HD, and type select disk n, n being the number of the drive. Then type list volume. Your letter should be listed.
My System SpecsSystem Spec
21 Dec 2009   #38
Nano3

 

thatnks jonathan. i now know my drive letter is D for the external harddrive... now, as said before. i have installed malwarebytes on this external harddrive. how can i run the program via my external harddrive using CMD
My System SpecsSystem Spec
21 Dec 2009   #39
Jonathan_King

Windows 7 Professional x64
 
 

That I don't know. Anyone else?
My System SpecsSystem Spec
21 Dec 2009   #40
Nano3

 

there should be a DOS command?
My System SpecsSystem Spec
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 Scenario 1




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