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Windows 7: Event 5, Kernel General

04 Feb 2010   #11
sanford

windows 7
 
 

Quote   Quote: Originally Posted by MdM View Post
There is another thing I did... I didn't like Windows telling me my monitor was a Generic PnP so I downloaded the monitor driver from Samsung's support. You might try it, sounds stupid but maybe it was this one?
Actually I did update my monitor driver too, but ironically it was before my problem started...


My System SpecsSystem Spec
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04 Feb 2010   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sanford View Post
Quote   Quote: Originally Posted by MdM View Post
There is another thing I did... I didn't like Windows telling me my monitor was a Generic PnP so I downloaded the monitor driver from Samsung's support. You might try it, sounds stupid but maybe it was this one?
Actually I did update my monitor driver too, but ironically it was before my problem started...

Just passing through. there is a good description of the problem with some possible fixes here How do I solve 'Event ID 5' errors?

Ken
My System SpecsSystem Spec
04 Feb 2010   #13
sanford

windows 7
 
 

MdM,

I agree with what you have said earlier in the thread about the windows volume shadow service....

I took a good look through all my event logs, and discovered the same thing you reported about this service running right before the Kernel-general error involving the registry hive file...

Here is my thoughts (please tell me if I am "stupid", won't hurt my feelings):

The VSS is trying to make "copy" the offending registry hive file(s) and finds that they are corrupt so the service "recovers" a copy and reports this to the event viewer. This is a never ending process repeated at each after each startup, until the corrupt hive file is deleted, fixed, etc, because the VSS is not "fixing" the actual corrupted file, rather recovering and storing a copy each time it encounters the original file?

So is the solution to our problem a matter of fixing the original corrupted registry hive file by either using windows scandisk, a registry fix-it software, or by overwriting the file?
My System SpecsSystem Spec
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05 Feb 2010   #14
MdM

Windows 7 Home Premium x64
 
 

Thanks Ken but it doesn't seem to be our problem, it's another error with the same event ID.

That's my point sanford, my guess is that we're not talking corruption but modifications. An app or a driver or something, writes something inside System Volume Information, specifically if you search the long number you see in the error in the registry (the last series), you will find that it's associated to a file. It could be a permission problem, something missing, it could be anything.
You're not absolutely wrong though, registry cleaning, a scandisk and a defrag might be worth a try. Did you try uninstalling your antivirus in the meantime?
My System SpecsSystem Spec
05 Feb 2010   #15
sanford

windows 7
 
 

Quote   Quote: Originally Posted by MdM View Post
Did you try uninstalling your antivirus in the meantime?
No........ not yet anyway, I am actually afraid of causing even more problems after reading stories over at the Avast forums...

To tell you the truth, I would not mind just forgeting about the registry hive recovery error messages if I only knew if it actually needs to be fixed
My System SpecsSystem Spec
05 Feb 2010   #16
MdM

Windows 7 Home Premium x64
 
 

If you don't try you can't fix it, nothing bad can happen, just make a Restore Point before uninstalling Avast, you can always go back if something goes wrong, like nothing happened.
My System SpecsSystem Spec
05 Feb 2010   #17
sanford

windows 7
 
 

LOL....... I know, your are right of course

But

I wonder what is anything could eventually happen if I don't (or better yet can't) "fix it"
My System SpecsSystem Spec
05 Feb 2010   #18
MdM

Windows 7 Home Premium x64
 
 

That's a good point, in fact... if you read my first posts I gave up on that and ignored it since it wasn't creating problems, I disabled monitor automatic turning off and there you go. Since it occured only when resuming from standby, no standby no error and I like to pretend it was the fix
My System SpecsSystem Spec
05 Feb 2010   #19
sanford

windows 7
 
 

If I understand your posts throughout the thread, you are saying that you think the VSS is being interfered with, and the errors in event viewer are a byproduct right?

Why not basically the other way around.... If you take the details of the error report at face value, it seems that corrupt registry hive files exist in the system volume info folder (basically all the restore/sys backup stuff right?) and the message is reporting a "recovery" of said files. Isn't the VSS that is finding and recovering the files?

It seems like to me that until the offending files are actually removed for the registry, the VSS will continue to find and then "recover" them and inform the event viewer about its actions?
My System SpecsSystem Spec
06 Feb 2010   #20
MdM

Windows 7 Home Premium x64
 
 

Technically yes, it's recovering the corruption and everything should be fine, until it's only this error and no bad consequences I believe it can be ignored.
The forum is here, if we find something new or if someone else comes here with the same problem, then we'll think about it
My System SpecsSystem Spec
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