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Windows 7: WMP Causes Crash

21 Dec 2009   #1
palz

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 
WMP Causes Crash

I would randomly play a music file, it would play for awhile, and then:
BAM! BSOD!

This is exceedingly annoying; you can only use the Alt+P previewer to view media.


My System SpecsSystem Spec
.
21 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by palz View Post
I would randomly play a music file, it would play for awhile, and then:
BAM! BSOD!

This is exceedingly annoying; you can only use the Alt+P previewer to view media.
use these instructions to find and upload the DMP file created when the computer crashed.https://www.sevenforums.com/crash-loc...d-problem.html

Ken J+
My System SpecsSystem Spec
21 Dec 2009   #3
palz

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 

'K, here it is:
My System SpecsSystem Spec
.

21 Dec 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by palz View Post
'K, here it is:


Not extremely defineative how ever. we know netio.sys was involved and memory was.

I would

DL and run memtestx86 for several hours
run a system file check to verify and repair your system files
type cmd in search>right click and run as admin> sfc /scannow

Also if you are overclocking stop
change all settings back to default

Ken J+



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\121909-22729-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
Debug session time: Sat Dec 19 12:48:44.902 2009 (GMT-5)
System Uptime: 0 days 13:59:11.009
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : HTTP.sys ( HTTP! ?? ::FNODOBFM::`string'+1415 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+52ba952f0436ddd0
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c2d8 -- (.exr 0xfffff80000b9c2d8)
ExceptionAddress: fffff80002a9cae0 (nt!ExQueryDepthSList)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000b9c380 -- (.trap 0xfffff80000b9c380)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=befa5700ff097fb4
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a9cae0 rsp=fffff80000b9c518 rbp=fffff88006ee89c0
 r8=fffff88006ef34d0  r9=0000000001ca80d3 r10=fffff80002a1f000
r11=fffff80000b9c5b0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
nt!ExQueryDepthSList:
fffff800`02a9cae0 668b01          mov     ax,word ptr [rcx] ds:9050:befa5700`ff097fb4=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a88c2e to fffff80002a90ed0

STACK_TEXT:  
fffff800`00b9b3b8 fffff800`02a88c2e : fffff800`00b9b800 00000000`00000000 fffff800`00b9bb30 fffff800`02abde28 : nt!KeBugCheck
fffff800`00b9b3c0 fffff800`02ab6bed : fffff800`02c9dc24 fffff800`02bd6a3c fffff800`02a1f000 fffff800`00b9c2d8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b3f0 fffff800`02abe250 : fffff800`02bdeb5c fffff800`00b9b468 fffff800`00b9c2d8 fffff800`02a1f000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b420 fffff800`02acb1b5 : fffff800`00b9c2d8 fffff800`00b9bb30 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x410
fffff800`00b9bb00 fffff800`02a90542 : fffff800`00b9c2d8 00000000`00000000 fffff800`00b9c380 00000000`73dc2248 : nt!KiDispatchException+0x135
fffff800`00b9c1a0 fffff800`02a8ee4a : fffffa80`051aad20 fffff880`03cc70d8 00000000`00000000 fffff880`03cf72b6 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c380 fffff800`02a9cae0 : fffff880`06eb42e5 fffffa80`04d491a0 fffff880`03c9ff79 fffffa80`04b28010 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9c518 fffff880`06eb42e5 : fffffa80`04d491a0 fffff880`03c9ff79 fffffa80`04b28010 00000000`00000000 : nt!ExQueryDepthSList
fffff800`00b9c520 fffff800`02a9cfa6 : fffff800`00b9c600 00000000`00000001 00000000`00000000 00000000`00000003 : HTTP! ?? ::FNODOBFM::`string'+0x1415
fffff800`00b9c570 fffff800`02a9c326 : fffffa80`06202640 fffffa80`06202640 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02a9ce7e : 00000075`3b8a4304 fffff800`00b9cc58 00000000`00313fd8 fffff800`02c0dd88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02a9c697 : 0000001b`7a01cdc2 0000001b`00313fd8 0000001b`7a01cdb7 00000000`000000d8 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02a996fa : fffff800`02c09e80 fffff800`02c17c40 00000000`00000000 fffffa80`053230f0 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
HTTP! ?? ::FNODOBFM::`string'+1415
fffff880`06eb42e5 6683f801        cmp     ax,1

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  HTTP! ?? ::FNODOBFM::`string'+1415

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: HTTP

IMAGE_NAME:  HTTP.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc1a8

FAILURE_BUCKET_ID:  X64_0x1E_HTTP!_??_::FNODOBFM::_string_+1415

BUCKET_ID:  X64_0x1E_HTTP!_??_::FNODOBFM::_string_+1415

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Dec 2009   #5
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

If you are running Kapersky you should disable it and see if it helps with your crashing problem.

The dmp shows this as the problem and the only reference I could find for this problem pointed to Kapersky antihacker which seems to be conflicting with UPnP.

OLLOWUP_IP:
HTTP! ?? ::FNODOBFM::`string'+1415
fffff880`06eb42e5 6683f801 cmp ax,1
SYMBOL_STACK_INDEX: 8
SYMBOL_NAME: HTTP! ?? ::FNODOBFM::`string'+1415
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: HTTP
IMAGE_NAME: HTTP.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc1a8
FAILURE_BUCKET_ID: X64_0x1E_HTTP!_??_::FNODOBFM::_string_+1415
BUCKET_ID: X64_0x1E_HTTP!_??_::FNODOBFM::_string_+1415
Followup: MachineOwner
My System SpecsSystem Spec
24 Dec 2009   #6
palz

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 

Well, it has stopped anyway.
Cheers
My System SpecsSystem Spec
Reply

 WMP Causes Crash




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