BlueScreen due to older graphics card or motherboard


  1. pestul
    Posts : 51
    Windows 7 Professional 64-bit
       New #1

    BlueScreen due to older graphics card or motherboard


    I'm currently using an older P4 motherboard ASUS P4S800D-X and Radeon 9800 AIW with Windows 7 Pro 32bit. Whenever I run a game for a certain length of time (usually a minute or two).. or something graphically intensive I get a blue screen error. I've tried just about every solution going.

    - BIOS - newest is 2006
    - Vista drivers for graphics installed in compatibility/administrator (9.11 currently)
    - Turned down W7 graphics features

    Games will play for a little while (Battlefield 2/2142) and then the system will lock up. Multitasking with graphics and Video will lock it up, or right into reboot. Upon reboot I'll get a Blue Screen Kernel-Power event id:6 (something about firmware needs to be updated for BIOS etc). Also a WHEA-Logger I just noticed in Event Viewer (Processor Core - Internal Timer Error).

    "Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware." <-- That's the kernel power event.

    None of this happens under Windows XP Pro under vigorous stress testing. I've tried all the power management settings in BIOS and 7 (performance mode). From what I've read on these forums, it's probably just better to give up as ASUS doesn't seem to be providing the BIOS required to work with Windows 7. It's just strange that it seems linked closely to graphics as opposed to all the warnings about processor. I've stress-tested the cpu and memory and they're fine. Again, graphics card is fine under Windows XP.

    Any help would be greatly appreciated though.. but I'm close to giving up.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    pestul said:
    I'm currently using an older P4 motherboard ASUS P4S800D-X and Radeon 9800 AIW with Windows 7 Pro 32bit. Whenever I run a game for a certain length of time (usually a minute or two).. or something graphically intensive I get a blue screen error. I've tried just about every solution going.

    - BIOS - newest is 2006
    - Vista drivers for graphics installed in compatibility/administrator (9.11 currently)
    - Turned down W7 graphics features

    Games will play for a little while (Battlefield 2/2142) and then the system will lock up. Multitasking with graphics and Video will lock it up, or right into reboot. Upon reboot I'll get a Blue Screen Kernel-Power event id:6 (something about firmware needs to be updated for BIOS etc). Also a WHEA-Logger I just noticed in Event Viewer (Processor Core - Internal Timer Error).

    "Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware." <-- That's the kernel power event.

    None of this happens under Windows XP Pro under vigorous stress testing. I've tried all the power management settings in BIOS and 7 (performance mode). From what I've read on these forums, it's probably just better to give up as ASUS doesn't seem to be providing the BIOS required to work with Windows 7. It's just strange that it seems linked closely to graphics as opposed to all the warnings about processor. I've stress-tested the cpu and memory and they're fine. Again, graphics card is fine under Windows XP.

    Any help would be greatly appreciated though.. but I'm close to giving up.

    Hi and welcome

    If you are getting true BSOD use these instructions to find and upload the DMP file created when you system crashed https://www.sevenforums.com/crash-loc...d-problem.html


    Ken J+
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  4. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #3

    Please navigate to c:/windows/minidump, zip up the .dmp file and upload it as an attachment to your next post for analysis...
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  6. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #4

    Here are a couple dumps from today..
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  7. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #5

    Whoops, should have probably zipped all the dmp files in the directory, too bad I'm away from that computer for the evening now.
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  8. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #6

    I'm just guessing that it can't be good.
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  10. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #7

    Have decided to dual-boot XP and 7 Pro. Will use XP for gaming for now unless AMD releases a new legacy driver that fixes the issues (or ASUS a new BIOS).
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  11. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #8

    I just noticed that ASUS has an updated driver for this:

    ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit (might be too old a motherboard to support. Will install the PCProbe (asus) package with it included anyway).

    I believe that is related to power management (ACPI) and could be my problem, although I'm almost convinced its video card driver related. Or something between the old BIOS and VGA.
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  12. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #9

    These are STOP 0x119 and STOP 0x124 errors
    The STOP 0x119 involves your ATI video drivers

    Here's a list of the older drivers on your system (please note that the ATI drivers are listed there):
    Code:
    atikmdag.sys Mon Jun 02 23:48:31 2008
atinavt2.sys Wed May 14 21:20:00 2008
sisnic.sys   Thu Jul 06 23:59:47 2006
    Please update the ATI drivers and the sisnic.sys driver. Once that's done, if the BSOD's continue - please upload them to your next post.
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  13. pestul
    Posts : 51
    Windows 7 Professional 64-bit
    Thread Starter
       New #10

    The Stop 0x124 error are the kernel-processor related ones right?

    I'll try your suggestions. The sisnic.sys can be auto-updated through Windows and the latest legacy supported driver is 9.11 Vista I believe, so I'll try that in combination. I think I'll use Driver Sweeper to make sure there's no instances of ATI drivers left before I install the newest legacy. I might want to re-install Windows 7 from scratch possibly.. because when I installed it first, I had the jumper setting wrong on the WD 250GB HDD (it was in dual-master) and really slowed it down. I don't know if it caused issues, but I may as well cover all bases.

    Thanks for your help.
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