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Windows 7: freezing Windows 7 after upgrade

23 Dec 2009   #11
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by joeym View Post
just got off the phone with acer, they also weren't able to get the system to boot from the Windows 7 Upgrade Media dvd. They told me to use the back-up disk to put vista back on, and then try to do the clean install (don't see why it won't boot of that disk now, and should be able to after vista is back on, but i'll give it a shot).
Aparantly this has happened to more people with my model (aspire M3641) and a clean instal should fix it. hope I can get it done
Go into your Bios and make sure that your DVD is the first boot option. Put your Win 7 DVD in the drive and power down. When you boot it should go to the Win DVD. There isn't much need to worry about Win 7 drivers. Between the Win 7 disk and Windows Update, you will get just about all of them.


My System SpecsSystem Spec
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23 Dec 2009   #12
joeym

Windows 7
 
 

haha you won't believe this,

i reinstalled vista, seems to have gone fine. it should be just like when i bought it, but al my programs naturally are not on there etc.

however, like I expected, it still won't allow me to boot from the Windows 7 upgrade Media dvd: after it asks me to press any button to boot from dvd, it goes on to start up windows Vista anyway

So i call back to acer, make me explain the whole thing again, she asks me to hold an a moment, 10 minutes later i get automaticaly rerouted to the main menu where the nice automatic voice tells me they're closed for the day...

The guy said something in my first call about the disk probably not being bootable, anyone know something about this, from what I've read so far I should be able to do a clean install from the upgrade dvd. And since my model (according to acer themselves) requires a clean install, I would expect it to work
My System SpecsSystem Spec
23 Dec 2009   #13
joeym

Windows 7
 
 

bigmck, I tried that, both when windows 7 was on, and now that vista is on. after doing that it asks me to press any button to boot from disk, but whatever i press it will go on to start up as normal
My System SpecsSystem Spec
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23 Dec 2009   #14
reghakr

Windows 7 Pro & Vista Home Premium
 
 

Is this a puchased DVD from MS, a studen tversion, oe an OEM version?
My System SpecsSystem Spec
23 Dec 2009   #15
joeym

Windows 7
 
 

I have a manufacture installed version of Vista that came on the computer, no disk (made my own back up which came in quite handy just now).

Acer sent me two cds
- Microsoft Windows 7 Upgrade Media (also has acer logo on it, don't know if that says anything)
- Acer Upgrade dvd (contains upgrade wizared, and applications drivers for windows 7)
My System SpecsSystem Spec
23 Dec 2009   #16
reghakr

Windows 7 Pro & Vista Home Premium
 
 

That's bad new, I call tech support and have them mail you a replacement.
My System SpecsSystem Spec
25 Dec 2009   #17
joeym

Windows 7
 
 

called acer again yesterday, they were going to forward the problem to the part of the company that deals with windows 7 issues, and they'll contact me again (probably in a few days) till then i have my vista working perfectly, so that's ok.
I'll let you all know how it turns out, thanks for the help up till now
My System SpecsSystem Spec
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 freezing Windows 7 after upgrade




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