New
#1
Another BSOD 64 bit
I get this on bootup about once every two weeks
Could use some help
minidump attached
I get this on bootup about once every two weeks
Could use some help
minidump attached
Hi and welcome
Pretty straight forward caused by your PCtools. (pctcore64.sys)
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\122309-30326-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02c60000 PsLoadedModuleList = 0xfffff800`02e9de50 Debug session time: Wed Dec 23 08:27:28.679 2009 (GMT-5) System Uptime: 0 days 0:01:51.270 Loading Kernel Symbols ............................................................... ................................................................ ............................................ Loading User Symbols Loading unloaded module list .......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 18, {0, fffffa8006559860, 2, ffffffffffffffff} Unable to load image \SystemRoot\system32\drivers\PCTCore64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for PCTCore64.sys *** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys Probably caused by : PCTCore64.sys ( PCTCore64+2095f ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* REFERENCE_BY_POINTER (18) Arguments: Arg1: 0000000000000000, Object type of the object whose reference count is being lowered Arg2: fffffa8006559860, Object whose reference count is being lowered Arg3: 0000000000000002, Reserved Arg4: ffffffffffffffff, Reserved The reference count of an object is illegal for the current state of the object. Each time a driver uses a pointer to an object the driver calls a kernel routine to increment the reference count of the object. When the driver is done with the pointer the driver calls another kernel routine to decrement the reference count. Drivers must match calls to the increment and decrement routines. This bugcheck can occur because an object's reference count goes to zero while there are still open handles to the object, in which case the fourth parameter indicates the number of opened handles. It may also occur when the objects reference count drops below zero whether or not there are open handles to the object, and in that case the fourth parameter contains the actual value of the pointer references count. Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x18 PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002c67fac to fffff80002cd1f00 STACK_TEXT: fffff880`06b04948 fffff800`02c67fac : 00000000`00000018 00000000`00000000 fffffa80`06559860 00000000`00000002 : nt!KeBugCheckEx fffff880`06b04950 fffff880`0106b95f : fffff880`06b04ba0 fffff8a0`0894ad70 fffff8a0`0346ef30 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x46661 fffff880`06b049b0 fffff880`06b04ba0 : fffff8a0`0894ad70 fffff8a0`0346ef30 00000000`00000000 fffff8a0`0346ef30 : PCTCore64+0x2095f fffff880`06b049b8 fffff8a0`0894ad70 : fffff8a0`0346ef30 00000000`00000000 fffff8a0`0346ef30 fffff880`0107a7ed : 0xfffff880`06b04ba0 fffff880`06b049c0 fffff8a0`0346ef30 : 00000000`00000000 fffff8a0`0346ef30 fffff880`0107a7ed fffff8a0`0894ad70 : 0xfffff8a0`0894ad70 fffff880`06b049c8 00000000`00000000 : fffff8a0`0346ef30 fffff880`0107a7ed fffff8a0`0894ad70 fffff8a0`0894ad70 : 0xfffff8a0`0346ef30 STACK_COMMAND: kb FOLLOWUP_IP: PCTCore64+2095f fffff880`0106b95f ?? ??? SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: PCTCore64+2095f FOLLOWUP_NAME: MachineOwner MODULE_NAME: PCTCore64 IMAGE_NAME: PCTCore64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ab9aadb FAILURE_BUCKET_ID: X64_0x18_PCTCore64+2095f BUCKET_ID: X64_0x18_PCTCore64+2095f Followup: MachineOwner ---------
Thanks very much.
did not expect that - they have been most reliable