BSOD System_Service_Exception

PiousDevil · 23 Dec 2009

This is my first serious build, and I may be in over my head, as I'm running into some serious stability issues. Blue Screen/memory dump pretty regularly, at seemingly random times (usually preceded by tiling in videos on iTunes or Blue Ray, firefox crashing, Windows 7 randomly disabling then re enabling the transparency feature.) Problem not triggered by graphics intense games such as Bioshock. As far as i've been able to determine all my drivers are up to date.

Windows 7 Ultimate

ASUS M4A79XTD EVO AM3 AMD 790X ATX AMD Motherboard OCZ Agility Series

OCZSSD2-1AGT120G 2.5" 120GB SATA II MLC Internal Solid state disk (SSD) - Retail

AMD Phenom II X4 965 Black Edition Deneb 3.4GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM3 140W Quad-Core Processor - Retail

(4 x 2GB) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-4GBRL - Retail

XFX HD-489X-ZSFC Radeon HD 4890 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card - Retail

LG Black 8X BD-ROM 16X DVD-ROM 40X CD-ROM SATA Internal Combo LG Blu-ray Reader & 16X LightScribe DVD±R DVD Burner - Retail

Thermaltake W0116RU 750W Complies with ATX 12V 2.2 & EPS 12V version SLI Ready CrossFire Certified 80 PLUS Certified Modular Active PFC Power Supply - Retail

PiousDevil · 23 Dec 2009

will upload dumps when I figure out how!

PiousDevil · 23 Dec 2009

I've included my dumps in attachment.

PiousDevil · 25 Dec 2009

more dumps

usasma · 25 Dec 2009

First, ensure that everything is set to stock/default values - no overclocking until the problem is solved.

Next, start out with this stuff:

H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Next, please update these older drivers that were loaded when the crash(es) occurred (DO NOT use Windows Update or the Update drivers function in Device Manager):

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005 - Asus ATK0110 ACPI Utility
000.fcl      Fri Sep 26 09:11:22 2008 - Cyberlink PowerDVD driver

If, after running the tests and updating the drivers, you still get BSOD's - post back and we'll see about some more tests. The crashes point to memory corruption - but there may be a software component to this.