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Windows 7: All I want for Christmas is a cpu that doesn't freeze.

28 Dec 2009   #31
usasma
Microsoft MVP

 
 

And a very strange minidump it is. I've never seen one with so many trap errors before!

Have we asked you to run these diagnostics yet? If not, please give them a go:
Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Please update these older drivers. Don't use Windows Update or the Update Drivers function of Device Manager. Visit the website of the device/program manufacturer to get the latest available version:
Code:
nvstor32.sys Thu Aug 09 14:11:36 2007
nvm62x32.sys Fri Oct 17 17:00:39 2008
RTKVHDA.sys  Thu Jan 24 06:06:17 2008



My System SpecsSystem Spec
.
30 Dec 2009   #32
Sweettooth1074

Windows 7
 
 

Alright after many hours of frustration I decided to completely wipe out my hard drive. I re-installed windows 7 carefully.

After thirty minutes of checking out windows, I received my first freeze. If you would like to help....

here is my MSINFO32 information and a list of all the event errors I had when I first installed windows.

Attachment 44606
Attachment 44607


FYI, I just installed the AMD Away Mode Driver so that takes care of that problem.


From the event error logs that I briefly surveyed it appears my cdrom driver is having issues or maybe the SATA driver is not right. I will say after fully cleaning my hard drive and re-installing windows I can see less errors....but I'm still getting freezes
My System SpecsSystem Spec
30 Dec 2009   #33
Sweettooth1074

Windows 7
 
 

Real quickly...I did not get any of the updates for Windows 7. I am still hesitant to get all the downloads when my computer is freezing with the bare bone package.

I really don't think the updates will help out at this point....am I wrong?

Also, a real quick note here. I have not received a BSOD. If I do I will be sure to post it.
My System SpecsSystem Spec
.

30 Dec 2009   #34
Sweettooth1074

Windows 7
 
 

Another development that just occured. The CPU calender and clock was reset with the last freeze.

Instead of the date being 12/30/09 it switched back to 1/1/07 with time starting at midnight.

What is going on here???
My System SpecsSystem Spec
30 Dec 2009   #35
Sweettooth1074

Windows 7
 
 

Here is my ntbtlog:


Loaded driver \SystemRoot\system32\ntkrnlpa.exe
Loaded driver \SystemRoot\system32\halmacpi.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_AuthenticAMD.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\BOOTVID.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\pciide.sys
Loaded driver \SystemRoot\system32\DRIVERS\PCIIDEX.SYS
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\nvstor.sys
Loaded driver \SystemRoot\system32\DRIVERS\storport.sys
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\vmstorfl.sys
Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\amdk8.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvm62x32.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\HdAudio.sys
Loaded driver \SystemRoot\system32\DRIVERS\udfs.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Did not load driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys


It looks as though the OS is having difficulty with the following drivers:
NDPROXY.SYS, PARPORT.SYS, SRV.SYS, VGA.SYS
My System SpecsSystem Spec
31 Dec 2009   #36
usasma
Microsoft MVP

 
 

Most likely this is a hardware issue - and the changing times suggest an issue with the motherboard (or at least the CMOS battery).

I just read about this procedure, it may help get a dump from the frozen system:
1 - make the changes listed in this article: Forcing a System Crash from the Keyboard
2 - freeze the system
3 - force the crash with the key combination
4 - reboot and collect the dump file for us to analyze
My System SpecsSystem Spec
01 Jan 2010   #37
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

I also recommend replacing your mother board batter.

~Lordbob
My System SpecsSystem Spec
02 Jan 2010   #38
Sweettooth1074

Windows 7
 
 

If it was my motherboard, then wouldn't I be receiving problems while I was in safe mode?

If there was something wrong with the CMOS battery wouldn't I receive an error relating to a power issue?
My System SpecsSystem Spec
02 Jan 2010   #39
usasma
Microsoft MVP

 
 

No, not with the CMOS battery.

If you have a program that checks the time and date, and if the time and date is incorrect, then you'll get errors.
If that program doesn't launch in Safe Mode - then you won't get errors in Safe Mode.

Replace the CMOS battery (less than $5 US at most stores). I had a motherboard with a dead CMOS battery 3 months after I opened the box that the motherboard came in - stuff happens!!!

Then force the crash as described in my previous post.
My System SpecsSystem Spec
04 Jan 2010   #40
Sweettooth1074

Windows 7
 
 

Problem solved!!!!! After removing a memory stick (1GB of ram) and replacing the CMOS battery. I managed to solve the freezing error.

Again I want to thank you all for posting your suggestions. Especially USASMA.
My System SpecsSystem Spec
Reply

 All I want for Christmas is a cpu that doesn't freeze.




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