Repeated BSOD when logged onto the internet


  1. Posts : 9
    W7 Professional
       #1

    Repeated BSOD when logged onto the internet


    Further to my recent post https://www.sevenforums.com/crashes-d...sing-bsod.html after the BSoD happened today it struck me that it appears only to happen if I open more than one tab in FF or IE8, although I can't think why W7 Pro should object to that. Today's dmp file is attached but I do not know if it differs in the reason for the BSoD to the one attached and posted yesterday.
    Please can any advise me on the cause and, if possible, a potential cure?
    Thank you

    Attachment 44495
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    etybagem said:
    Further to my recent post https://www.sevenforums.com/crashes-d...sing-bsod.html after the BSoD happened today it struck me that it appears only to happen if I open more than one tab in FF or IE8, although I can't think why W7 Pro should object to that. Today's dmp file is attached but I do not know if it differs in the reason for the BSoD to the one attached and posted yesterday.
    Please can any advise me on the cause and, if possible, a potential cure?
    Thank you

    Attachment 44495

    Hi and welcome

    this crash was caused by a driver power state change. Looks like the HdAudio.sys

    I would update it asn run a system file check to verify and repair your system files
    type cmd in search>right click and run as admin>sfc /scannow


    Ken J+

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\123009-34781-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`84167ad4?
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x84041000 PsLoadedModuleList = 0x84189810
    Debug session time: Wed Dec 30 03:09:07.366 2009 (GMT-5)
    System Uptime: 0 days 11:48:25.741
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    .........
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 87ff7e10, Physical Device Object of the stack
    Arg3: 84167ae0, Functional Device Object of the stack
    Arg4: 89f05578, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  89f05578
    
    DEVICE_OBJECT: 8801d030
    
    DRIVER_OBJECT: 88012928
    
    IMAGE_NAME:  HdAudio.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc892
    
    MODULE_NAME: HdAudio
    
    FAULTING_MODULE: 9701d000 HdAudio
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 8407d054 to 8411dd10
    
    STACK_TEXT:  
    84167a94 8407d054 0000009f 00000003 87ff7e10 nt!KeBugCheckEx+0x1e
    84167b00 8407c8e8 84167ba0 00000000 84174280 nt!PopCheckIrpWatchdog+0x1f5
    84167b38 840ab04d 84182a20 00000000 5bff349d nt!PopCheckForIdleness+0x73
    84167b7c 840aaff1 8416ad20 84167ca8 00000002 nt!KiProcessTimerDpcTable+0x50
    84167c68 840aaeae 8416ad20 84167ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    84167cdc 840a920e 0029826f 864febf8 84174280 nt!KiTimerExpiration+0x25c
    84167d20 840a9038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    84167d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_IMAGE_HdAudio.sys
    
    BUCKET_ID:  0x9F_IMAGE_HdAudio.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 9
    W7 Professional
    Thread Starter
       #3

    Repeated BSoD when logged onto the Internet


    Thanks ZigZag3143. When I checked the driver for the High Definition Audio Device I found that it is up-to-date. When I ran the sfc /scannow as you suggested it gave the result "Windows Resource Protection did not find any integrity violations I wasn't certain how to run the 'system file check' so ran System Maintenance as Administrator; that revealed no problems.
    Devise Manager shows both a High Definition Audio Device - I presume that this would be inbuilt with my two-year old computer (a Packard Bell iMedia MC 2770) - and the SB X-Fi Xtreme Audio PCI card that I installed subsequently. I decided to disable the High Definition Audio Device - not sure if that was the wise or correct thing to do! Perhaps I'll find out with the next BSoD!
    Etybagem
      My Computer


 

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