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Windows 7: Windows has recovered from an unexpected shutdown

27 Dec 2009   #11
Wishmaster

Windows 7 Home Premium 64bit
 
 

As far as Im aware, AVG should be perfectly fine with 7 ...

But just out of curiosity have you tried uninstalling and see if the issue persists without it?
If nothing more than to rule it out.

If all other drivers are up to date and compatible, Im not sure what to suggest at this point, other than theres a driver thats conflicting that we need to pinpoint.

Which is already a known. :-/

Could possibly a USB periphial causing it.
Or a MOBO driver, such as a wake from sleep type setting.

Hopefully others may know more and be of more help.


My System SpecsSystem Spec
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27 Dec 2009   #12
usasma
Microsoft MVP

 
 

I've got a P6T Deluxe - and it has an Intel chipset.
I've got an ATI HD 4870 graphics card also.
I've also got the nv_agp.sys - along with the nvraid.sys and nvstor.sys
And, I also have the sleep feature problem - and have had it since the beta of Win7 came out.

Microsoft told me it was a problem with the storage drivers on my system - so I bought a new RAID card that was Win7 compatible. And that didn't fix it. Haven't had the time to troubleshoot it myself - but may have to as I've seen issues recently with several P6T boards.

I've got to install the ATK0110 ACPI Utility.
Then I'm going to disable the nVidia stuff and see if I can sleep.

Will be back as soon as I'm able......
My System SpecsSystem Spec
27 Dec 2009   #13
usasma
Microsoft MVP

 
 

Just FYI - I get a STOP 0xA0 without creating a dump file when I try to sleep.
Happens with or without Driver Verifier running.
First parameter is 9, can't recall the rest.
I set the size of the hiberfil.sys file to be 100% the size of the RAM - that didn't work either.

I'm going to have to try to connect a debugger to the system and see if I can get it to break on the crash (so I can get the drivers).

Interestingly, the 1st parameter of 9 isn't listed in the information published about the error: BSOD Index
But it is listed here (a Vista article): Stop error message when you try to put a Windows Vista-based computer or a Windows Server 2008-based computer into hibernation: "STOP: 0x000000A0 (0x00000009, 0xc000009a, 0x00000000, 0x00000000) INTERNAL_POWER_ERROR (a0)&# and here: Stop error message when you put a Windows Vista-based computer in hibernation: "STOP: 0x000000A0 (0x00000009, 0xc0000001, 0x00000001, 0x00000000) INTERNAL_POWER_ERROR (a0)"
My System SpecsSystem Spec
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27 Dec 2009   #14
usasma
Microsoft MVP

 
 

Full STOP message is : STOP 0x000000A0: 9,c000000E,1,0
The first parameter (9) is a fatal error
The second parameter (c000000E) is a No Such Device status message.

Still can't capture a dump file. May have to try Microsoft support.
My System SpecsSystem Spec
27 Dec 2009   #15
Wishmaster

Windows 7 Home Premium 64bit
 
 

After some searching around, it seems this isn't that uncommon.

Hopefully the culprit can be pinpointed.

Im curious myself.
My System SpecsSystem Spec
27 Dec 2009   #16
Lebon14

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by usasma View Post
I've also got the nv_agp.sys - along with the nvraid.sys and nvstor.sys
Dunno but... if those are nVidia related .sys files... can they be deleted or something? or at least change their extension to see if the system becomes more stable...
My System SpecsSystem Spec
27 Dec 2009   #17
cg5000

Windows 7
 
 

All - Ive posted at MS.com in the help forums. Ill keep you apprised if I hear anything promising on this. (Windows 7 sleep mode causeing blue screen hard crash upon wake)
My System SpecsSystem Spec
28 Dec 2009   #18
Claudia

Windows 7
 
 

I'm having a similar problem with win7 sleep mode ever since I upgraded from Vista. I have the HP Pavillion dv6000 laptop. sleep mode always worked in Vista, but now when I put it to sleep and wake it up I get a black screen that says Windows did not shut down properly and then gives me an option to go into safe mode, or wait and windows will start automatically, or i can just click the highlight option to start windows now.

One other problem I have is when I get an email with a wmv file I try to click on the link to watch the video, windows media opens but then get a message that my computer is low on memory and to shut down other programs. None of this happened with Vista. Thanks for any help.
My System SpecsSystem Spec
28 Dec 2009   #19
cg5000

Windows 7
 
 

Figured it out at Microsoft forum. I was missing a TV tuner card driver. Seems a missing driver may really screw things up! Sleep is working perfectly. I had compeltely forgotten about this TV tuner card. Anyway, thanks all fore your help!
My System SpecsSystem Spec
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 Windows has recovered from an unexpected shutdown




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