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Windows 7: Windows has recovered from an unexpected shutdown

27 Dec 2009   #1
cg5000

Windows 7
 
 
Windows has recovered from an unexpected shutdown

Hi all - having a serious problem with Bluescreen. Seems Windows after falling asleep, reboots and then posts this message upon login:

Windows has recovered from an unexpected shutdown.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Ive zipped the XML and MiniDump files to this post that may contain additional information about the crashing. Unfortunately, I dont know how to read these files, or get much from them.

Thanks for any help you can provide!


My System SpecsSystem Spec
.
27 Dec 2009   #2
Lebon14

Windows 7 Home Premium x64 SP1
 
 

Code:
On Tue 2009-12-22 17:30:21 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\122209-55692-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 195.62 
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 195.62
The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
Welcome to NVIDIA - World Leader in Visual Computing Technologies

EDIT

But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.
My System SpecsSystem Spec
27 Dec 2009   #3
cg5000

Windows 7
 
 

Quote   Quote: Originally Posted by Lebon14 View Post
Code:
On Tue 2009-12-22 17:30:21 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\122209-55692-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 195.62 
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 195.62
The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
Welcome to NVIDIA - World Leader in Visual Computing Technologies

EDIT

But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.

Interesting - But I have an ATI 4870x2 video card? There are no Nvidia drivers or cards on this computer...unless that is a chipset driver from the Asus P6t Deluxe motherboard?
My System SpecsSystem Spec
.

27 Dec 2009   #4
Wishmaster

Windows 7 Home Premium 64bit
 
 

I didnt think the P6T deluxe had onboard graphics, although i do not know for sure.
If it does youll need to disable it in the bios.

But, isn't that a x58 chipset? If so, it should be Intel or MS drivers, and nothing to do with Nvidia

I would look under device manager, Display Adapters and see what its saying there.

I would also look through the installed programs and see if it has anything installed from Nvidia as well.
My System SpecsSystem Spec
27 Dec 2009   #5
Lebon14

Windows 7 Home Premium x64 SP1
 
 

Silly me... that was the BSOD I had the other day... Here is the right one.
Code:
On Sun 2009-12-27 20:53:42 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0xFFFFF8A0044B4970, 0x2, 0x1, 0xFFFFF80002E9814C)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\122709-20763-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
Sorry but I'm using a software called "WhoCrashed" to analyze minidumps. And, I had to put them in the minidump folder where mine was also sitting.

Anyway, the error is in a standard Microsoft module - ntoskrnl.exe. A driver is at fault... but which one... Try to update every driver possible : Chipset, graphic card, sound card, printer, webcams, scanners, LAN (Ethernet card), etc.

EDIT

@wishmaster, that's was a little mistake on my side. You might want to read the new one above.
My System SpecsSystem Spec
27 Dec 2009   #6
cg5000

Windows 7
 
 

No onboard graphics - But after running SIW (system reporting tool) I did find a driver for an "NForceNTAGP Filter (nv_agp.sys) - Its a Kernel driver...not sure what that means. This appears to be the only Nvidia driver/component on my machine??
My System SpecsSystem Spec
27 Dec 2009   #7
cg5000

Windows 7
 
 

Went though an updated most of every driver..checked latest version. Doesn't the report tell what the fault was? I just dont know how to read it correctly...what about the XML file attached?
My System SpecsSystem Spec
27 Dec 2009   #8
Wishmaster

Windows 7 Home Premium 64bit
 
 

That was indeed a odd issue



ntoskrnl is a core operating system file, although it may not be the exact cause.


What anti virus are running?
My System SpecsSystem Spec
27 Dec 2009   #9
cg5000

Windows 7
 
 

AVG Free - I thought that might be the cause too - uninstalled my AVG internet security and installed their free version. Its up to date as well.
My System SpecsSystem Spec
27 Dec 2009   #10
cg5000

Windows 7
 
 

For now I have permanenetly disabled my Windows 7 Sleep Feature - which sucks, as my compeuter eats some serrious power. Disabling it makes the OS stable for now. Im afraid to turn it back on Hoping somebody can help by Monday. This computer is used to run a non profit :S - Good thing I have 6 computers
My System SpecsSystem Spec
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