Explorer.exe Random Crashes


  1. Kleine
    Posts : 9
    Windows 7
       New #1

    Explorer.exe Random Crashes


    Hi Friends!
    I am experiencing random crashes on explorer.exe. I had crashes to conect on internet, opening movies, viewing pics, well, seems completely random. Yesterday nothing happened, today 3 times and i didnt install anything yesterday.
    This is the error log.


    Nome do Log: Application
    Fonte: Application Error
    Data: 28/12/2009 09:50:11
    Identificação do Evento:1000
    Categoria da Tarefa100)
    Nível: Erro
    Palavras-chave:Clássico
    Usuário: N/D
    Computador: Kleine-PC
    Descrição:
    Nome de aplicativo com falha: Explorer.EXE, versão: 6.1.7600.16404, carimbo de hora: 0x4a765076
    Nome do módulo de falhas: ntdll.dll, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bdadb
    Código de exceção: 0xc0000374
    Deslocamento com falha: 0x000c283b
    Identificação do processo com falha: 0xa30
    Hora de início do aplicativo com falha: 0x01ca87b3c0b74570
    Caminho do aplicativo com falha: C:\Windows\Explorer.EXE
    FCaminho do módulo de falhas: C:\Windows\SYSTEM32\ntdll.dll
    Identificação do Relatório: 26f1e60d-f3a7-11de-9025-001d7df4acdd
    XML de Evento:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-28T11:50:11.000000000Z" />
    <EventRecordID>5540</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Kleine-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7600.16404</Data>
    <Data>4a765076</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdadb</Data>
    <Data>c0000374</Data>
    <Data>000c283b</Data>
    <Data>a30</Data>
    <Data>01ca87b3c0b74570</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>26f1e60d-f3a7-11de-9025-001d7df4acdd</Data>
    </EventData>
    </Event>


    Any ideas? I dont want to start over installing everything again.
    I check for viroses on Essentials and malwarebytes- Clean.
    I disable all programs on msconfig.
    Register is clean. On the right menu (shell) i have winrar and bsplayer.
    I have gts250, drivers updated.

    Sorry my english folks. Hope can find a solution, this error drives me crazy! BTW, using windows 7 professional.
      My Computer
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  3. Minotar
    Posts : 901
    Windows 7 Ultimate 64bit
       New #2

    Kleine said:
    Hi Friends!
    I am experiencing random crashes on explorer.exe. I had crashes to conect on internet, opening movies, viewing pics, well, seems completely random. Yesterday nothing happened, today 3 times and i didnt install anything yesterday.
    This is the error log.


    Nome do Log: Application
    Fonte: Application Error
    Data: 28/12/2009 09:50:11
    Identificação do Evento:1000
    Categoria da Tarefa100)
    Nível: Erro
    Palavras-chave:Clássico
    Usuário: N/D
    Computador: Kleine-PC
    Descrição:
    Nome de aplicativo com falha: Explorer.EXE, versão: 6.1.7600.16404, carimbo de hora: 0x4a765076
    Nome do módulo de falhas: ntdll.dll, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bdadb
    Código de exceção: 0xc0000374
    Deslocamento com falha: 0x000c283b
    Identificação do processo com falha: 0xa30
    Hora de início do aplicativo com falha: 0x01ca87b3c0b74570
    Caminho do aplicativo com falha: C:\Windows\Explorer.EXE
    FCaminho do módulo de falhas: C:\Windows\SYSTEM32\ntdll.dll
    Identificação do Relatório: 26f1e60d-f3a7-11de-9025-001d7df4acdd
    XML de Evento:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-28T11:50:11.000000000Z" />
    <EventRecordID>5540</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Kleine-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7600.16404</Data>
    <Data>4a765076</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdadb</Data>
    <Data>c0000374</Data>
    <Data>000c283b</Data>
    <Data>a30</Data>
    <Data>01ca87b3c0b74570</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>26f1e60d-f3a7-11de-9025-001d7df4acdd</Data>
    </EventData>
    </Event>


    Any ideas? I dont want to start over installing everything again.
    I check for viroses on Essentials and malwarebytes- Clean.
    I disable all programs on msconfig.
    Register is clean. On the right menu (shell) i have winrar and bsplayer.
    I have gts250, drivers updated.

    Sorry my english folks. Hope can find a solution, this error drives me crazy! BTW, using windows 7 professional.
    I cant see much from that due to the fact i dont even know what language it is lol.

    Got to Start Menuu>All Programs>Accessories>Command Pront (Right Click ,Run as Admin for Elevated Command)
    Type sfc/ scannow
    It should show up and try to fix and problems with Windows files (like explorer.exe)

    It does take quite a while so be patient:)

    If it says it does not find any problems we can move on.
    If it says it did but cannot fix them type this into elevated commad
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    Then open the txt it put on your desktop and upload it here via attachments.

    On a side note,did you change the explorer.exe file?
    Just it says explorer.EXE,it usally says explorer.exe
      My Computer
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  4. Kleine
    Posts : 9
    Windows 7
    Thread Starter
       New #3

    Hi Minotar, thanks for the reply! The language is Portuguese, i live in São Paulo/Brasil hehehe.
    I have done twice this tip yesterday, didnt find any problem at all. And the part you say if i changed the explorer.exe You mean that on the report is EXE and has to be exe? Is this a sign of a problem?
    Regards
      My Computer
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  6. Minotar
    Posts : 901
    Windows 7 Ultimate 64bit
       New #4

    Kleine said:
    Hi Minotar, thanks for the reply! The language is Portuguese, i live in São Paulo/Brasil hehehe.
    I have done twice this tip yesterday, didnt find any problem at all. And the part you say if i changed the explorer.exe You mean that on the report is EXE and has to be exe? Is this a sign of a problem?
    Regards
    Ah ok lol.
    It just seemed odd

    Have you tried to run the start up repair three times?
      My Computer
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  7. Kleine
    Posts : 9
    Windows 7
    Thread Starter
       New #5

    I ran sfc/scannow many times with no errors.
      My Computer
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  8. Minotar
    Posts : 901
    Windows 7 Ultimate 64bit
       New #6

    Kleine said:
    I ran sfc/scannow many times with no errors.
    Start up repair basically reinstall the essential windows files though.
    It may fix the problem,if not use system restore:)
      My Computer
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  10. Kleine
    Posts : 9
    Windows 7
    Thread Starter
       New #7

    Well, its an idea, but i have some suspicious about k-lite codecs. I used the shellEXview and disable some things that was on my right click menu. I reboot twice and so far no problems. The problem is that this is a really random problem, i dont know how to make the problem appears because it happened and so many situations, and dont happen sometimes for days.
      My Computer
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  11. Kleine
    Posts : 9
    Windows 7
    Thread Starter
       New #8

    Well, i did a fresh install again, the problem was making me crazy, i will not install this time codecs and many cleaners and optimizers. I tried repair, scan disc, memory, i gave up hehehe
      My Computer
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