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Windows 7: Random BSOD's in brand new PC.

29 Dec 2009   #1
Cybernews

Windows 7 Ultimate
 
 
Random BSOD's in brand new PC.

Hello,

My brand new PC with all the latest gear keeps randomly getting BSOD's. The Blue Screen never appears after launching a particular program, or anything of that sort. Adding to that, there is never a similar error. It's always another system file which is causing everything to crash.

I did not wright all the error codes down, but I remembered one case in which 'fileinfo.sys' caused the fatal error. Usually, after one BSOD, there will be more when I'm starting the PC up again. I know it's not a hardware problem, since I ran the system perfectly for 3 days, GTA IV & Modern Warfare 2, then everything began, then it stopped again for three days.

This leads me to believe that it's random.

No new installed programs. I've checked both hard-discs with software from the manufacturer. I've done the 'Windows Memory test', no problem there.

What could possibly be causing this? Any clue's?

Thank very much for your response.

~Bob.


My System SpecsSystem Spec
.
29 Dec 2009   #2
Pauly

Win7 Ultimate X64
 
 

Take a look at this
https://www.sevenforums.com/crash-loc...d-problem.html
then post your dumps

Might help us if you filled in your system specs
My System SpecsSystem Spec
29 Dec 2009   #3
Cybernews

Windows 7 Ultimate
 
 

Hello,

I'm sorry for not reading the instructions. I was unaware of them at the time.
I looked in the Minidump folder, but I found it to be completely empty. I made sure all hidden files would be shown.

PC specs from Everest Ultimate Edition:


Computer Type ACPI x86-based PC
Operating System Microsoft Windows 7 Ultimate
DirectX DirectX 11.0

Motherboard
CPU Type QuadCore Intel Core i5 750, 2800 MHz (21 x 133)
Motherboard Name MSI P55-GD65 (MS-7583) (2 PCI, 2 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Ibex Peak P55, Intel Lynnfield
System Memory 3063 MB (DDR3-1333 DDR3 SDRAM)
DIMM1: GeIL CL9-9-9 DDR3-1333 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
DIMM3: GeIL CL9-9-9 DDR3-1333 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
BIOS Type AMI (09/03/09)
Communication Port Communications Port (COM1)

Display
Video Adapter ATI Radeon HD 5700 Series (1024 MB)
Video Adapter ATI Radeon HD 5700 Series (1024 MB)
Video Adapter ATI Radeon HD 5700 Series (1024 MB)
3D Accelerator ATI EG Juniper XT
Monitor LG W2052 (Digital) [20" LCD] (1811349206)
Monitor LG W2052 (Digital) [20" LCD] (1811349484)

Multimedia
Audio Adapter High Definition Audio Controller [1002-AA58] [NoDB]
Audio Adapter Realtek ALC889 @ Intel Ibex Peak PCH - High Definition Audio Controller [B-2]

Storage
IDE Controller Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
IDE Controller Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST31000333AS ATA Device (1000 GB, 7200 RPM, SATA-II)
Disk Drive ST31000333AS ATA Device (1000 GB, 7200 RPM, SATA-II)
Disk Drive WD 10EACS External USB Device (931 GB, USB)
Optical Drive PLEXTOR DVDR PX-880SA ATA Device
SMART Hard Disks Status FAIL

Partitions
C: (NTFS) 931.4 GB (843.7 GB free)
R: (NTFS) 931.5 GB (102.8 GB free)

Input
Keyboard HID Keyboard Device
Keyboard Microsoft eHome MCIR 109 Keyboard
Keyboard Microsoft eHome MCIR Keyboard
Keyboard Microsoft eHome Remote Control Keyboard keys
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network
Network Adapter DVB Net ETAdapter (169.254.55.103)
Network Adapter Realtek PCIe GBE Family Controller
Network Adapter Realtek PCIe GBE Family Controller (192.168.1.10)
Network Adapter TAP-Win32 Adapter V9

Peripherals
Printer Adobe PDF
Printer Fax
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2007
FireWire Controller VIA OHCI Compliant IEEE 1394 Host Controller (PHY: VIA VT6307)
Infrared Controller eHome Infrared Receiver (USBCIR)
Infrared Controller Microsoft eHome Infrared Transceiver
USB2 Controller Intel Ibex Peak PCH - USB 2.0 EHCI Controller 1 [B-2]
USB2 Controller Intel Ibex Peak PCH - USB 2.0 EHCI Controller 2 [B-2]
USB Device eHome Infrared Receiver (USBCIR)
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Mass Storage Device

DMI
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version V1.3


Thank you very much for your reply. It's much appreciated.

~Bob.
My System SpecsSystem Spec
.

29 Dec 2009   #4
Cybernews

Windows 7 Ultimate
 
 

I forgott to mention, ever couple of hours my Theme changes to Aero Basic for no reason. After a couple of seconds it changes back again. Could this have something to do with faulty drivers maybe?
My System SpecsSystem Spec
29 Dec 2009   #5
Cybernews

Windows 7 Ultimate
 
 

Succes! Well, failure. Again a BSOD, but the error was 'pfn_list_corrupt'. I also managed to find the dump file, and it's attached to this post.

Wow. Three posts in a row. Sorry.

~Bob.
My System SpecsSystem Spec
29 Dec 2009   #6
vicvic

windows 7 Home premium 32 bit
 
 

how new is the machine"?

i brought a new machine before my current one and it bsod in the 1st 2 weekx while the machine wasn't in use. i took it back and demanded a replacement nicely . I was luck and they then knock heap of my machine now.


cheers
My System SpecsSystem Spec
29 Dec 2009   #7
Cybernews

Windows 7 Ultimate
 
 

Hello,

That is not really an option, since I built the PC myself. I know that some of you may think, we'll it's your own fault that it isn't working. The PC preformed 100% in the first 3 day's. Since that is the case, I don't think it is hardware related.

That is the main reason why I opened this thread. What could be wrong? I'm thinking some driver compatibility issues, or something like that.

I hope there is some info in the Dump file that could be useful.

Thanks for your reply!

~Bob.
My System SpecsSystem Spec
29 Dec 2009   #8
Pauly

Win7 Ultimate X64
 
 

Dump reports Bugcheck 0x4e pointing at SYMDS.sys
I believe this file is related to a norton program, AV/firewall ?
Do you have this installed
If so try updating/removing it

By the way if your OCing dont until this is sorted
You could also run RAM test (memtest 86) & HDD test (chkdsk) to check for errors

If you got anymore dumps ppost them as well
Hope this helps

Let us know how you get on & im sure we can help you fix this
My System SpecsSystem Spec
29 Dec 2009   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cybernews View Post
Succes! Well, failure. Again a BSOD, but the error was 'pfn_list_corrupt'. I also managed to find the dump file, and it's attached to this post.

Wow. Three posts in a row. Sorry.

~Bob.

Hi bob and welcome

Memory corruption

I would dl memtestx86 and run it for 5 passes
system file check to verify and repair system files
type cmd in search>right click and run as admin>sfc /scannow

Hope this helps

Ken J+

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\122909-25459-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82c42000 PsLoadedModuleList = 0x82d8a810
Debug session time: Tue Dec 29 07:29:33.964 2009 (GMT-5)
System Uptime: 0 days 12:07:36.322
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
...............
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 00000002, A list entry was corrupt
Arg2: 0000d668, entry in list being removed
Arg3: 000bf77f, highest physical page number
Arg4: 00000001, reference count of entry being removed

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82cdc016 to 82d1ed10

STACK_TEXT:  
8d37fa14 82cdc016 0000004e 00000002 0000d668 nt!KeBugCheckEx+0x1e
8d37fa54 82cdc9ad 00000000 853e7d48 8d37fcc4 nt!MiUnlinkPageFromLockedList+0x51
8d37fb74 82cddf3b ac416000 ac416800 89e59200 nt!MiFlushSectionInternal+0x6d6
8d37fbdc 82cd1a14 00aad828 00100000 00000004 nt!MmFlushSection+0x78
8d37fc70 82cda893 86aad828 00000000 00000001 nt!CcFlushCache+0x329
8d37fca8 82ce2ed6 8d37fcc4 a98cefbe 853bf718 nt!CcWriteBehind+0x105
8d37fd00 82caff2b 853bf718 00000000 853e7d48 nt!CcWorkerThread+0x164
8d37fd50 82e5066d 00000000 a98cef2e 00000000 nt!ExpWorkerThread+0x10d
8d37fd90 82d020d9 82cafe1e 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiUnlinkPageFromLockedList+51
82cdc016 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+51

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x4E_2_nt!MiUnlinkPageFromLockedList+51

BUCKET_ID:  0x4E_2_nt!MiUnlinkPageFromLockedList+51

Followup: MachineOwner
---------
My System SpecsSystem Spec
29 Dec 2009   #10
Cybernews

Windows 7 Ultimate
 
 

Hello,

Thank you very much for all your help. I'm currently working through the list.

I already checked the hard disc's, and they don't seem to have any issues.
Just to be sure I reinstalled my ATI drivers.

I did the System file check, and it did reveal some corruption.

http://cybernews01.woelmuis.nl/1.txt
http://cybernews01.woelmuis.nl/2.txt

memtest86 is next.

~Bob
My System SpecsSystem Spec
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