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Windows 7: Repeated BSOD when logged onto the internet

30 Dec 2009   #1
etybagem

W7 Professional
 
 
Repeated BSOD when logged onto the internet

Further to my recent post https://www.sevenforums.com/crashes-d...sing-bsod.html after the BSoD happened today it struck me that it appears only to happen if I open more than one tab in FF or IE8, although I can't think why W7 Pro should object to that. Today's dmp file is attached but I do not know if it differs in the reason for the BSoD to the one attached and posted yesterday.
Please can any advise me on the cause and, if possible, a potential cure?
Thank you

Attachment 44495


My System SpecsSystem Spec
.
30 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by etybagem View Post
Further to my recent post https://www.sevenforums.com/crashes-d...sing-bsod.html after the BSoD happened today it struck me that it appears only to happen if I open more than one tab in FF or IE8, although I can't think why W7 Pro should object to that. Today's dmp file is attached but I do not know if it differs in the reason for the BSoD to the one attached and posted yesterday.
Please can any advise me on the cause and, if possible, a potential cure?
Thank you

Attachment 44495

Hi and welcome

this crash was caused by a driver power state change. Looks like the HdAudio.sys

I would update it asn run a system file check to verify and repair your system files
type cmd in search>right click and run as admin>sfc /scannow


Ken J+

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\123009-34781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`84167ad4?
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x84041000 PsLoadedModuleList = 0x84189810
Debug session time: Wed Dec 30 03:09:07.366 2009 (GMT-5)
System Uptime: 0 days 11:48:25.741
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.........
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 87ff7e10, Physical Device Object of the stack
Arg3: 84167ae0, Functional Device Object of the stack
Arg4: 89f05578, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  89f05578

DEVICE_OBJECT: 8801d030

DRIVER_OBJECT: 88012928

IMAGE_NAME:  HdAudio.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc892

MODULE_NAME: HdAudio

FAULTING_MODULE: 9701d000 HdAudio

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 8407d054 to 8411dd10

STACK_TEXT:  
84167a94 8407d054 0000009f 00000003 87ff7e10 nt!KeBugCheckEx+0x1e
84167b00 8407c8e8 84167ba0 00000000 84174280 nt!PopCheckIrpWatchdog+0x1f5
84167b38 840ab04d 84182a20 00000000 5bff349d nt!PopCheckForIdleness+0x73
84167b7c 840aaff1 8416ad20 84167ca8 00000002 nt!KiProcessTimerDpcTable+0x50
84167c68 840aaeae 8416ad20 84167ca8 00000000 nt!KiProcessExpiredTimerList+0x101
84167cdc 840a920e 0029826f 864febf8 84174280 nt!KiTimerExpiration+0x25c
84167d20 840a9038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
84167d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_IMAGE_HdAudio.sys

BUCKET_ID:  0x9F_IMAGE_HdAudio.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Dec 2009   #3
etybagem

W7 Professional
 
 
Repeated BSoD when logged onto the Internet

Thanks ZigZag3143. When I checked the driver for the High Definition Audio Device I found that it is up-to-date. When I ran the sfc /scannow as you suggested it gave the result "Windows Resource Protection did not find any integrity violations I wasn't certain how to run the 'system file check' so ran System Maintenance as Administrator; that revealed no problems.
Devise Manager shows both a High Definition Audio Device - I presume that this would be inbuilt with my two-year old computer (a Packard Bell iMedia MC 2770) - and the SB X-Fi Xtreme Audio PCI card that I installed subsequently. I decided to disable the High Definition Audio Device - not sure if that was the wise or correct thing to do! Perhaps I'll find out with the next BSoD!
Etybagem
My System SpecsSystem Spec
.

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 Repeated BSOD when logged onto the internet




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