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Windows 7: Windows 7, won't boot up

02 Jan 2010   #11
myzr7

Windows 7 Ulti. x64
 
 

Have you gone into your bios and selected your dvd drive as first boot device? Are you not able to boot from the Windows install disk?


My System SpecsSystem Spec
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02 Jan 2010   #12
iseeuu

 
 

Bill;

You were (are) the victim of a "Browser Hijacker", Dealio Toolbar. This is a good source for information: Dealio toolbar

We would like to help you restore your HP computer, I know you are feeling extremely frustrated. If you are willing, please let us know?

Robert
My System SpecsSystem Spec
02 Jan 2010   #13
wetibbe

Windows 7
 
 

Quote   Quote: Originally Posted by myzr7 View Post
Have you gone into your bios and selected your dvd drive as first boot device? Are you not able to boot from the Windows install disk?
My C: command *( black screen ) doesn't recognize DOS commands.

I don't have a Windows install disk. It is an upgrade disk and I cannot boot with it. There is a difference between an upgrade disk and an install disk. Some file(s) is/are missing in the upgrade version.

Windows 7 install is $179 at Costco.

Unfortunately I didn't burn Windows 7 recovery, sytem and other disks while it was working. But it will only cost me $16.29 to get recovery disks from HP.
My System SpecsSystem Spec
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02 Jan 2010   #14
wetibbe

Windows 7
 
 

Quote   Quote: Originally Posted by iseeuu View Post
Bill;

You were (are) the victim of a "Browser Hijacker", Dealio Toolbar. This is a good source for information: Dealio toolbar

We would like to help you restore your HP computer, I know you are feeling extremely frustrated. If you are willing, please let us know?

Robert
Robert:

Thanks for the offer. I'm open to suggestions. However, I already ordered the HP recovery disks and the order has been confirmed. They will be here in a few days. If that doesn't work I will sure want more help.

I can't get on line to download anything. I can't run anything through the C: command prompt as it doesn't respond to DOS commands.

No I haven't been able to get into the BIOS.

HP tech support tried their best to sell me an extended service as my computer is out of warranty but I think at this time my only option is a cd to boot from that will get me back on line. I really don't see any other option.
My System SpecsSystem Spec
02 Jan 2010   #15
iseeuu

 
 

Quote   Quote: Originally Posted by wetibbe View Post
Quote   Quote: Originally Posted by iseeuu View Post
Bill;

You were (are) the victim of a "Browser Hijacker", Dealio Toolbar. This is a good source for information: Dealio toolbar

We would like to help you restore your HP computer, I know you are feeling extremely frustrated. If you are willing, please let us know?

Robert
Robert:

Thanks for the offer. I'm open to suggestions. However, I already ordered the HP recovery disks and the order has been confirmed. They will be here in a few days. If that doesn't work I will sure want more help.

I can't get on line to download anything. I can't run anything through the C: command prompt as it doesn't respond to DOS commands.

No I haven't been able to get into the BIOS.

HP tech support tried their best to sell me an extended service as my computer is out of warranty but I think at this time my only option is a cd to boot from that will get me back on line. I really don't see any other option.
Well ... I read through the entire thread carefully and your posts have raised numerous questions in my mind. So when you are ready, please let us know.

Cheers!
Robert
My System SpecsSystem Spec
03 Jan 2010   #16
wetibbe

Windows 7
 
 
Addendum:

For those who are having problems with Windows 7 stalling, freezing or failing to boot up here is some more information:

After running through some more of the diagnostics available from the F-10 and F-11 keys I got another analysis report which said it found one problem - " boot configure corrupted.

I will have to agree that Dialio seems to be a major culprit in this adventure. Don't know how it got on my computer. It has been operating for almost two years and the Dialio tool bar only appeared about a month ago. I didn't know what it was and don't know how it got on there. It may have somehow piggybacked on some other download or it may have self installed.

I thought I had good security and ran scans often. They came up either clean or with some small numbers of problems that were fixed. However, after installing Reg Cure and downloading some other recommended software "fix it" they reported almost 200 problems that they fixed" !!!!!!!

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>


It seems that the problem many are experiencing with freezing and booting up is located in the Boot configure. If the computer freezes and you can't get on line, obviously you can't download any remedial software. In any event I am very skeptical of these "fix it" programs both freebies and for purchase. Personally I prefer to either get a Microsoft Windows 7 installation disk or a recovery tool from the computer manufacturer. These are OEM's.




Upon installing the Windows 7 upgrade from Vista, which came on the computer, immediately I got an error message that a Dialio file was missing. I didn't know at the time what Dialio was. Presumably Windows 7 removed Viasta and replaced it with Windows 7. I'm presuming that somehow Dialio recognized the change and took some countermeasure. This uninvited guest seemed to be opposed to be asked to leave.

As I said above Reg Cure was recommended and it became a very undesirable installation as it recommended a long series of other downloads from others, some free and some for pay. Reg Cure offered a free down load and scan but then wanted to "continue" and register. The gimmick was a free download and scan but no removal. To remove or fix the problem the software had to be purchased. It actually did seem to cure the Dialio problem superficially. But when Microsoft sent an automatic update, on the next boot up the computer stalled and would not boot up. Possibly Windows 7 and Dialio got into some sort of conflict and my " boot configure got corrupted ".

If the recovery disks I ordered from HP get me back up and on line I will delete the Dialio tool bar and all else first. Here is information from their website:

Uninstall the Dealio Toolbar








This page offers step by step instructions for how to remove the Dealio Toolbar from your computer as well as solutions for some of the most common problems our users have reported during the uninstall process. How do I uninstall the Dealio Toolbar using the toolbar menu?





The easiest way to remove the Dealio Toolbar is from the toolbar menu. In your browser:
  1. Click the Options (i.e. wrench) icon in the Dealio Toolbar.
  2. From the menu that appears, choose Help > Uninstall.
  3. Follow the directions of the Dealio Toolbar uninstall program.
This will remove the Dealio Toolbar from both IE and Firefox (if installed).
How do I uninstall the Dealio Toolbar using Add / Remove Programs?





To remove the Dealio Toolbar using Add / Remove Programs:
  1. Click on the Windows Start button in the lower left of your screen.
  2. From the Start menu, choose Control Panel.
  3. Click Add / Remove Programs (XP/2000) or Uninstall Program (Vista) in the Control Panel.
  4. Select "Dealio Toolbar" from the list of installed programs.
  5. Click Remove (XP/2000) or Uninstall / Change (Vista).
  6. Follow the directions of the Dealio Toolbar uninstall program.
My System SpecsSystem Spec
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 Windows 7, won't boot up




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