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Windows 7: Blue Screen of Death Windows 7 x64

30 Dec 2009   #1

Windows 7 x64
Blue Screen of Death Windows 7 x64

I have all the drivers up to date.

type cmd in search>right click and run as admin>sfc /scannow Done..everything is ok here...

thx in advance.

anyone can help me??

here is a screenshot with Bluescreen Viewer.

My System SpecsSystem Spec
30 Dec 2009   #2

Windows 7 x64

anyone can help me?
My System SpecsSystem Spec
30 Dec 2009   #3

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

You will be helped soon.
My System SpecsSystem Spec

30 Dec 2009   #4

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by Georgian19 View Post
I have all the drivers up to date.

type cmd in search>right click and run as admin>sfc /scannow Done..everything is ok here...

thx in advance.

anyone can help me??

here is a screenshot with Bluescreen Viewer.

this one caused by intelppm.sys. that driver is either bios (mobo) or another intell driver need to find and update

Ken J+

Loading Dump File [C:\Users\K\Desktop\1.minidump\New folder\123009-20935-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4e000 PsLoadedModuleList = 0xfffff800`0308be50
Debug session time: Wed Dec 30 15:58:30.592 2009 (GMT-5)
System Uptime: 0 days 6:48:22.262
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {c0, 2, 0, c0}

Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 00000000000000c0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: 00000000000000c0, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030f60e0


00000000`000000c0 ?? ???





TRAP_FRAME: fffff80004552a60 -- (.trap 0xfffff80004552a60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80036ea4a0 rbx=0000000000000000 rcx=fffff8000303bd48
rdx=0000000000000056 rsi=0000000000000000 rdi=0000000000000000
rip=00000000000000c0 rsp=fffff80004552bf0 rbp=000000000017f756
r8=fffffa80036ea480 r9=00000000000000c1 r10=0000000000000056
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
00000000`000000c0 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002ebf469 to fffff80002ebff00

00000000`000000c0 ?? ???

fffff800`04552918 fffff800`02ebf469 : 00000000`0000000a 00000000`000000c0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`04552920 fffff800`02ebe0e0 : 00000000`00000000 00000039`0c7c82b6 fffffa80`03c9d500 fffffa80`03caf530 : nt!KiBugCheckDispatch+0x69
fffff800`04552a60 00000000`000000c0 : 00000039`0c7a2156 fffff800`04552c18 00000000`0017f756 fffff800`0303bd48 : nt!KiPageFault+0x260
fffff800`04552bf0 00000039`0c7a2156 : fffff800`04552c18 00000000`0017f756 fffff800`0303bd48 fffff800`03038e80 : 0xc0
fffff800`04552bf8 fffff800`04552c18 : 00000000`0017f756 fffff800`0303bd48 fffff800`03038e80 01ca8992`d76c7d42 : 0x39`0c7a2156
fffff800`04552c00 00000000`0017f756 : fffff800`0303bd48 fffff800`03038e80 01ca8992`d76c7d42 00000000`81000000 : 0xfffff800`04552c18
fffff800`04552c08 fffff800`0303bd48 : fffff800`03038e80 01ca8992`d76c7d42 00000000`81000000 fffff880`0439e9c2 : 0x17f756
fffff800`04552c10 fffff800`03038e80 : 01ca8992`d76c7d42 00000000`81000000 fffff880`0439e9c2 00000000`00000010 : nt!KiInitialPCR+0x3048
fffff800`04552c18 01ca8992`d76c7d42 : 00000000`81000000 fffff880`0439e9c2 00000000`00000010 00000000`00000246 : nt!KiInitialPCR+0x180
fffff800`04552c20 00000000`81000000 : fffff880`0439e9c2 00000000`00000010 00000000`00000246 fffff800`04552c58 : 0x1ca8992`d76c7d42
fffff800`04552c28 fffff880`0439e9c2 : 00000000`00000010 00000000`00000246 fffff800`04552c58 fffff800`0454c080 : 0x81000000
fffff800`04552c30 00000000`00000010 : 00000000`00000246 fffff800`04552c58 fffff800`0454c080 00000000`00000008 : intelppm!C1Halt+0x2
fffff800`04552c38 00000000`00000246 : fffff800`04552c58 fffff800`0454c080 00000000`00000008 00000000`00000000 : 0x10
fffff800`04552c40 fffff800`04552c58 : fffff800`0454c080 00000000`00000008 00000000`00000000 00000000`ffffffed : 0x246
fffff800`04552c48 fffff800`0454c080 : 00000000`00000008 00000000`00000000 00000000`ffffffed 00003a33`c128a124 : 0xfffff800`04552c58
fffff800`04552c50 00000000`00000008 : 00000000`00000000 00000000`ffffffed 00003a33`c128a124 fffff800`03046c40 : 0xfffff800`0454c080
fffff800`04552c58 00000000`00000000 : 00000000`ffffffed 00003a33`c128a124 fffff800`03046c40 00000000`00000001 : 0x8


fffff880`0439e9c2 c3 ret


SYMBOL_NAME: intelppm!C1Halt+2


MODULE_NAME: intelppm

IMAGE_NAME: intelppm.sys


FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_intelppm!C1Halt+2

BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_intelppm!C1Halt+2

Followup: MachineOwner

0: kd> !analyse -v
No export analyse found
My System SpecsSystem Spec
31 Dec 2009   #5

Windows 7 Pro & Vista Home Premium

Download Bluescreen View

BlueScreenView - blue screen of death (STOP error) information.


BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version).
For each crash displayed in the upper pane, you can view the details of the device drivers loaded during the crash in the lower pane. BlueScreenView also mark the drivers that their addresses found in the crash stack, so you can easily locate the suspected drivers that possibly caused the crash.
My System SpecsSystem Spec
31 Dec 2009   #6

Windows 7 x64

what i must to do exactly?

i scann all the drivers with Driver Checker and say all are up to
My System SpecsSystem Spec
31 Dec 2009   #7

Windows 7 x64

i found the answer check this out:

if you are seeing this problem repeatedly you can manually disable these drivers (with no negative side effect) by going to the following location in the registry:




and changing the 'start' value to '4'

or this

i forgot, just incase for those who can't access teh gui, you can send these commands in your virtual machine:

sc config processor start= disabled
sc config intelppm start= disabled

or this

There are 5 steps to fix this problem:

1. Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
2. Choose Safe Mode.
3. Browse to C:\Windows\System32\Drivers.
4. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
5. Restart.

The problem should be fixed and you will no longer get the same error message

is anyone of this solution the answer?my intel drivers are up to date.
My System SpecsSystem Spec
31 Dec 2009   #8
Microsoft MVP


intelppm.sys is the Processor Device Driver. If you rename/delete it, your processor won't function properly (and that's the heart of your computer).

Please update your motherboard/chipset drivers from the Intel website: Laptop, Notebook, Desktop, Server and Embedded Processor Technology - Intel
My System SpecsSystem Spec

 Blue Screen of Death Windows 7 x64

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