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Windows 7: Brand new laptop, Win7 Ult x64, BSOD's!!!

23 Jan 2010   #31
usasma
Microsoft MVP

 
 

Please show us the link that you got the motherboard drivers from.
We'll have a look and will open up the installation package to see what's in it.


My System SpecsSystem Spec
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24 Jan 2010   #32
Casey R

Windows 7 Home Premium 64bit
 
 

This is the link. The CLEVO site is very slow though.

ftp://ftp.clevo.com.tw/M746T/OTHERS/Chipset_W7.zip

I almost thought I was in the clear yesterday after I didn't get any BSOD's all day....then I got two in a row at then end of the day.... *sob*
My System SpecsSystem Spec
24 Jan 2010   #33
usasma
Microsoft MVP

 
 

Yes, you're right - it is very slow!!!
19 minutes remaining for 2.2 mB (YES!!! mB - not gB!)

I'll be back when it's done.....
My System SpecsSystem Spec
.

24 Jan 2010   #34
usasma
Microsoft MVP

 
 

These chipset drivers are designed for Win7, so it's OK to install them as they are (double click on setup.exe).

They provide IDE and SATA storage drivers:
Quote:
- IDE/ATA33/ATA66/ATA100 Storage Support
- SATA Storage Support
Obtained this info from the Readme.txt file in the installation package
My System SpecsSystem Spec
29 Jan 2010   #35
Casey R

Windows 7 Home Premium 64bit
 
 

Thanks for everything usasma. I don't know if it was replacing the drivers, a Windows or software update to something, or what, but I've only had 2 BSOD's in the last 3 days.

Not completely out of the woods yet, but getting there. I'll see how many BSOD's occur over the next week and then probably post up a fresh set of Minidumps to try and finally nail the last of these problems for good.

Thanks again for all your help!
My System SpecsSystem Spec
09 Mar 2010   #36
Casey R

Windows 7 Home Premium 64bit
 
 

Ugh. The dreaded BSOD's have returned.

Well....they never really went away, but they were infrequent enough to live with. Sometimes I wouldn't get them for 4-5 days at a time.

I just had 4 in the last few hours though.

Looks like we'll have to start at the beginning again. What do you guys recommend I do first?
My System SpecsSystem Spec
10 Mar 2010   #37
Casey R

Windows 7 Home Premium 64bit
 
 

Latest Minidumps attached....
My System SpecsSystem Spec
11 Mar 2010   #38
jcgriff2

Windows 7 - Vista
 
 

Hi -

I ran the 5 dumps.

One if the bugchecks = 0x24 (,0x88006c5c6e8,,) = NTFS file system with an exception - 0xc0000005 = memory access violation, i.e. "access denied"

Code:
EXCEPTION_RECORD:  fffff88006c5c6e8 -- (.exr 0xfffff88006c5c6e8)
.exr 0xfffff88006c5c6e8
ExceptionAddress: fffff880012ab806 (Ntfs!TxfCheckForLockConflict+0x00000000000000b6)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 000000000000000f
Attempt to read from address 000000000000000f

While not named as a primary probable cause in any of the BSODs, I found the first driver listed mdpmgrnt.sys to be involved in these BSODs as at least a secondary probable cause. The other 2 are listed because they are before Windows 7 RTM's time and IMO relate to the first in some manner -
Code:
MDPMGRNT.SYS Wed Sep 23 15:23:04 2009 (4ABA7598) - MacDrive partition driver/Mediafour Corporation
vncmirror.sys Fri Mar 14 13:43:05 2008 (47DAB929) - VNC Mirror driver
Tpkd.sys     Thu May 21 17:36:18 2009 (4A15C952) - PACE Anti-Piracy, Inc. - InterLok software
`
My theory is that you have an app installed, possibly involving one of the above drivers that is denying file/ hard drive access to the system. The presence of the 0xc0000005 exception records tell us that the NTFS file system is experiencing such a lock-out.

Usually when a bugcheck 0x24 sufaces, the recommendation is to run chkdsk /r, which you can of course do - but I don't believe it will help in this situation.

Regards. . .

jcgriff2

.
`


BUGCHECK SUMMARY
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 10 16:20:10.999 2010 (GMT-5)
System Uptime: 0 days 8:52:11.887
BugCheck 50, {fffff50007e058c4, 1, fffffa8003f02f93, 7}
*** WARNING: Unable to verify timestamp for MDPMGRNT.SYS
*** ERROR: Module load completed but symbols could not be loaded for MDPMGRNT.SYS
Probably caused by : ataport.SYS ( ataport!IdePortPdoDispatch+87 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  MovieMaker.Exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 10 07:26:56.931 2010 (GMT-5)
System Uptime: 0 days 0:07:46.882
BugCheck 24, {1904fb, fffff88006c5c6e8, fffff88006c5bf40, fffff880012ab806}
Probably caused by : memory_corruption
PROCESS_NAME:  SDWinSec.exe
BUGCHECK_STR:  0x24
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 10 07:18:26.425 2010 (GMT-5)
System Uptime: 0 days 17:55:40.376
BugCheck 50, {fffff30006a2fae0, 0, fffff880011157fd, 7}
*** WARNING: Unable to verify timestamp for MDPMGRNT.SYS
*** ERROR: Module load completed but symbols could not be loaded for MDPMGRNT.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x50
PROCESS_NAME:  sidebar.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar  9 13:21:44.932 2010 (GMT-5)
System Uptime: 0 days 0:07:00.867
BugCheck A, {fffffa7f8b1b6854, 2, 1, fffff80002acc7fb}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar  9 13:13:41.235 2010 (GMT-5)
System Uptime: 0 days 1:07:29.185
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  chrome.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar  9 12:05:36.703 2010 (GMT-5)
System Uptime: 0 days 14:07:49.638
BugCheck 1E, {ffffffffc000001d, fffffa80070f66d0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  TeaTimer.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
 
by jcgriff2   
 
J. C. Griffith, Microsoft MVP 
 
https://mvp.support.microsoft.com/profile/Griffith
 
.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
.
My System SpecsSystem Spec
11 Mar 2010   #39
Casey R

Windows 7 Home Premium 64bit
 
 

Thanks, J.C.

I'm in the process of removing the three applications that those drivers appear to be tied to. I do not need them anyway. We'll see if that helps.
My System SpecsSystem Spec
12 Mar 2010   #40
jcgriff2

Windows 7 - Vista
 
 

You're welcome... hope that does it for you.

Please post back with results.

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
Reply

 Brand new laptop, Win7 Ult x64, BSOD's!!!




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