Windows 7 Crashes when CD Inserted

Hey guys.. I just recently finished up a build of mine (First time building a PC) and everything seems to have gone well except for one MAJOR problem.

Whenever I enter a CD to install something Windows 7 crashes. Every Time.

I've re-installed Windows 7 multiple times, installed GPU drivers through my hard drive (To see if it made a difference.. I really have no clue what to do its been 3-4 hours that this has been happening)

I've also tried to boot into safe mode... No dice there either.

Could this have anything to do with the fact I've yet to call to get my license changed and it keeps asking me for "another key" ??

If it doesn't... heres my motherboard ram and CPU.

EVGA x58 e758
OCZ Gold DDR3 1600mhz 6gb
i7 920

No, I don't think that it has anything to do with activation. Not sure what the problem is, but I would check the connections on the Optical drives, and also check with the manufacturer, to see if there is a firmware update.

Instead of giving partial specs in your post, it would be much better if you filled out all of your specs by clicking the "My System Specs" in the lower left of one of your posts, then the "Update your System Spec" in the lower left of that window.

DocBrown said:

Is it a CD drive, DVD Drive or a combo DVD/Cd drive ?

Make & Model ? Latest firmware update ?

" Doc "

Not 100% sure on the firmware.. give me a sec to walk upstairs and crack open my case and all that good stuff.

Edited: "Hitatchi-LG Data Storage Inc - Super Multi DVD Rewriter MODEL: GH10L"


I used this same exact drive and hard drive when I last installed Windows 7 on my old motherboard... I had no issues what-so-ever.

Also running a memory test to see if theres any issues in there...

Doc please let me know if you find anything out.

CBrz said:

Also running a memory test to see if theres any issues in there...

Doc please let me know if you find anything out.

DVD driver?


Ken J+

DocBrown said:

have you read this thread yet for various installation questions & hardware questions ?

Questions to use for help with Installation Issues

Your drive is A SATA DVD Combo drive. Is it recognized properly in the MB Bios setup?

Thanks for your help to everyone in this thread.. I guess it was just the driver disk for my motherboard. as EVERY other program / driver / disk that I used worked 100% fine.

System is running great!