Windows 7 64-bit Random Freezing

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  1. Posts : 17
    Windows 7 64-bit
       #1

    Windows 7 64-bit Random Freezing


    Hi, I have random freezing and don't know what it is. It completely stops responding and sometimes loops whatever sound is on at the time. The keyboard won't even respond when hitting num lock or caps lock. I've used memtest86+ 4.00 from a bootable cd and have no errors. What other tests should I run?
    My system is custom built with -

    MB - Newegg.com - ASUS M4A77TD AM3 AMD 770 ATX AMD Motherboard - AMD Motherboards

    CPU - Newegg.com - AMD Phenom II X3 720 2.8GHz 3 x 512KB L2 Cache 6MB L3 Cache Socket AM3 95W Triple-Core Black Processor - Processors - Desktops

    Memory - Newegg.com - Mushkin Enhanced Blackline 2GB (2 x 1GB) 240-Pin DDR3 SDRAM DDR3 1800 (PC3 14400) Dual Channel Kit Desktop Memory Model 996602 - Desktop Memory

    Power Supply - Newegg.com - Rosewill Stallion Series RD450-2-SB 450W ATX V2.2 Power Supply - Power Supplies

    Hard Drive - Newegg.com - Western Digital Caviar Green WD6400AACS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

    Video Card - Amazon.com: MSI N250GTS Twin Frozr 1G OC - Graphics adapter - GF GTS 250 - PCI Express 2.0 x16 - 1 GB GDDR3 - DVI ( HDCP ) - HDTV out: Electronics - I got this from newegg but i couldn't find it on their so here it is on amazon.

    It only seems to happen when playing a game and usually within the first 15 minutes of starting it up. I played dirt2 and sacred 2 so far on my computer and they both freeze up almost every time. When checking the event log it says:

    Log Name: System
    Source: Kernel-Power
    Event ID: 41
    Level: Critical
    User: SYSTEM
    OpCode: Info
    Task Category: (63)
    Keywords: (2)
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Please help me narrow down what the problem is. I was thinking maybe I need a bigger power supply? Thanks.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Bshipper said:
    Hi, I have random freezing and don't know what it is. It completely stops responding and sometimes loops whatever sound is on at the time. The keyboard won't even respond when hitting num lock or caps lock. I've used memtest86+ 4.00 from a bootable cd and have no errors. What other tests should I run?
    My system is custom built with -

    MB - Newegg.com - ASUS M4A77TD AM3 AMD 770 ATX AMD Motherboard - AMD Motherboards

    CPU - Newegg.com - AMD Phenom II X3 720 2.8GHz 3 x 512KB L2 Cache 6MB L3 Cache Socket AM3 95W Triple-Core Black Processor - Processors - Desktops

    Memory - Newegg.com - Mushkin Enhanced Blackline 2GB (2 x 1GB) 240-Pin DDR3 SDRAM DDR3 1800 (PC3 14400) Dual Channel Kit Desktop Memory Model 996602 - Desktop Memory

    Power Supply - Newegg.com - Rosewill Stallion Series RD450-2-SB 450W ATX V2.2 Power Supply - Power Supplies

    Hard Drive - Newegg.com - Western Digital Caviar Green WD6400AACS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

    Video Card - Amazon.com: MSI N250GTS Twin Frozr 1G OC - Graphics adapter - GF GTS 250 - PCI Express 2.0 x16 - 1 GB GDDR3 - DVI ( HDCP ) - HDTV out: Electronics - I got this from newegg but i couldn't find it on their so here it is on amazon.

    It only seems to happen when playing a game and usually within the first 15 minutes of starting it up. I played dirt2 and sacred 2 so far on my computer and they both freeze up almost every time. When checking the event log it says:

    Log Name: System
    Source: Kernel-Power
    Event ID: 41
    Level: Critical
    User: SYSTEM
    OpCode: Info
    Task Category: (63)
    Keywords: (2)
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Please help me narrow down what the problem is. I was thinking maybe I need a bigger power supply? Thanks.
    Hi and welcome

    event id 41 means "

    A. Event ID 41 appears on systems with multiple CPUs if the CPUs have different stepping levels. The text in the event log will be:
    "The CPUs in this multiprocessor system are not all the same revision level. To use all processors, the operating system restricts itself to the features of the least capable processor in the system. Should problems occur with this system, contact the CPU manufacturer to see if this mix of processors is supported."
    Best bet upgrade BIOS.


    also run a system file check by typing cmd in search>right click and run as admin>then sfc /scannow


    Let us know if you need help


    Ken J+
      My Computer


  3. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #3

    Thanks for responding so quickly. when I went to look for a bios upgrade on the asus website the only M4A77TD board is pro and it looks a lot different than mine. When i tried the system scan thing like you suggested sfc /scannow, it froze at 15% , will try again. Also i forgot to report that my memory is supposed to be ddr3 1800 with timings 8-8-7-20. when I performed memtest it says ram is ddr1333 with timing 9-9-9-24. the board also says it supports ddr1800 but when i went to look at the ram setting in bios it only goes up to 1600. I haven't changed anything yet in bios. Where can I look for a bios upgrade since i can't find one on the manufacturers website?
    Thanks.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Bshipper said:
    Thanks for responding so quickly. when I went to look for a bios upgrade on the asus website the only M4A77TD board is pro and it looks a lot different than mine. When i tried the system scan thing like you suggested sfc /scannow, it froze at 15% , will try again. Also i forgot to report that my memory is supposed to be ddr3 1800 with timings 8-8-7-20. when I performed memtest it says ram is ddr1333 with timing 9-9-9-24. the board also says it supports ddr1800 but when i went to look at the ram setting in bios it only goes up to 1600. I haven't changed anything yet in bios. Where can I look for a bios upgrade since i can't find one on the manufacturers website?
    Thanks.
    Ouch

    First revert to stock every where. you may not need bios just not to change, or OC. I see so many problems with OC (as someone who examines BSODs) Most 64 bit, most memory, abt half from voltage changes or OC.

    when back at stock, check the problem again.

    let us know

    Ken JM
      My Computer


  5. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #5

    oh i haven't changed anything in bios. i just looked at what the options were, i normally leave everthing at stock because of problems with O.C. So Everything is set to auto like it was when I built it on christmas eve.
    Well i rebooted the computer and was able to run sfc /scannow and it completed and says "Windows resource Protection did not find any integrity violations."
    So what can I do to find a bios upgrade since i can't find the board on the asus website?
      My Computer


  6. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #6

    Power Supply


    I would like to add that the power supply you have is really not enough power supply for the video card you are using the video card you have requires a minimum 450 watt power supply with a single +12 rail delivering 24 amps of current

    The Rosewill you have is a dual +12 rail model with 14 amps on rail one and 16 amps on rail two and the wattage rating is 450 watts max who know what the continuous rating is and the dual +12 volt rail design does not allow for using the combined amperage of those two rails so you are left starving your video card for power.


    You would be better served with something like this Corsair witch is rated at 650 watts and has a single +12 rail that delivers 52 amps of current plus it's 80% plus efficiency certified and carries a 5 year warranty and is only $40 more than the one you have never skimp on a power supply.

    Newegg.com - CORSAIR CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply - Power Supplies
      My Computer


  7. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #7

    alright so my computer started freezing on bootup and i couldn't test it or boot into anything so i decided to try reformatting and reinstalling windows. During install it froze up and so i put in a friends 550w rosewill power supply after i read computersplus post and it still freezes during install.
      My Computer


  8. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #8

    Ram


    have you checked your ram?

    Also in the bios for SATA controller turn off AHCI and use IDE mode
      My Computer


  9. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #9

    Ram


    the mushkin ram your using is not on the qualified vendor list for compatible ram for that board.
      My Computer


  10. Posts : 17
    Windows 7 64-bit
    Thread Starter
       #10

    yes i've tested ram with memtest and the windows memory diagnostic thing and no errors. the windows install seems to be working...randomly...right now but i will try that ahci thing if it freezes up again. Thanks
      My Computer


 
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