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#11
The directory is usually marked as a system or hidden directory.
Go to Start and type in "explorer" (without the quotes) and press Enter
Press the Alt key, then select the Tools menu item, then the Folder Options item, then the View tab
In the scroll down box, uncheck the following:
- Show hidden files, folders, or drives
- Hide extensions for known file types
- Hide protected operating system files (Recommended)
Click Apply, then click OK
If it's still not there, then you don't have one. There's many different reasons for this - so let's have a look at this to see if we can figure it out:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.