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Windows 7: BSOD on a New computer

05 Jan 2010   #1
Neldragon

Windows 7
 
 
BSOD on a New computer

I bought a Asus G60J and when i have Battleforge and TeamSpeak2 running at the same time i get a BSOD (the time between both programs are working at the same time and the BSOD is random)

The info i can give you at this moment is only a picture of the screen.
[IMG]file:///C:/Documents%20and%20Settings/nelmac/Ambiente%20de%20trabalho/Erro%20Windows.jpg[/IMG]

I never received BSOD in any other way.

Tomorrow i will go to the store to make reclaim for the 15days warranty, but i would like to know what the problem may be. Because this is the computer i wanted so i will ask for the same computer model

Thanks in advance


My System SpecsSystem Spec
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05 Jan 2010   #2
usasma
Microsoft MVP

 
 

STOP 0x124 errors
This is an error that your CPU reports to Windows. They're difficult to interpret, and the results of the interpretation aren't very helpful.

Most often caused by hardware problems (bad drivers, incompatible drivers/hardware, broken hardware)

Start with this [2-Int] Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
06 Jan 2010   #3
Neldragon

Windows 7
 
 

Thanks
My System SpecsSystem Spec
.

09 Jan 2010   #4
Neldragon

Windows 7
 
 

Well i took the pc to the store they tested and said they did'nt found nothing.
Today i got one other BSOD the minidump file are attatched

Can anyone tell me what is wrong with my pc?

And hot to solve it?
My System SpecsSystem Spec
09 Jan 2010   #5
Pauly

Win7 Ultimate X64
 
 

This dump is the same BC 0x124 WHEA_UNCORRECTABLE_ERROR
These can be notoriously difficult to find
Have you read through the link above about these errors? its a pretty good place to start, follow steps in it about system temps, updating etc etc and see what happens
post back with your results
My System SpecsSystem Spec
09 Jan 2010   #6
usasma
Microsoft MVP

 
 

The easiest thing to do at this point would be to restore the system using the Asus restore DVD that came with the computer. Make sure you follow the directions exactly.

This will wipe everything off of the computer. Then test to see if it BSOD's. If not, then install the first program that you want and test for BSOD's. If none show up, then move onto the next one.
My System SpecsSystem Spec
11 Jan 2010   #7
Neldragon

Windows 7
 
 

Quote:
The easiest thing to do at this point would be to restore the system using the Asus restore DVD that came with the computer. Make sure you follow the directions exactly.

This will wipe everything off of the computer. Then test to see if it BSOD's. If not, then install the first program that you want and test for BSOD's. If none show up, then move onto the next one.
That was already done, and for me what is making me worried is this only appends when Battle Forge (game) and TeamSpeak2 are working at the same time. At this moment except for the software in Asus restore DVD and windows7 updates (all done) this are the only programs installed.

If the BSOD is reporting a hardware problem i can't see how a program of communication can cause it.

Could this be cause by the two hard drives for only being of 5400rpm in a 64bit system?
My System SpecsSystem Spec
11 Jan 2010   #8
Pauly

Win7 Ultimate X64
 
 

HDD rpm will not cause this unless the disks are faulty
Have you been through the link for any ideas
I would try manually updating drivers by visiting manufacturers website
Two old drivers i noticed are
sncduvc.sys 29/12/08
ASMMAP64.sys 04/02/07
My System SpecsSystem Spec
11 Jan 2010   #9
Neldragon

Windows 7
 
 

I only have done step 6 (run MDSCHED)

I have to check in Asus page if i can find the manufacture of each piece of hardware, in order to check for new drivers.

Thanks for your help
My System SpecsSystem Spec
11 Jan 2010   #10
Pauly

Win7 Ultimate X64
 
 

If your not sure you can run a free app like belarc advisor its very small and will give detailed system info on everything you got its a handy little program there are tons of others though thats just the one i use
My System SpecsSystem Spec
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 BSOD on a New computer




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