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Various BSOD crashes on new computer
Hi all,
This is my first time posting, so I'll try to include all relevant information and be as detailed as possible. Please let me know if I need to include anything else.
I recently bought a Gateway SX2802-03 from J&R around two months ago. A short while after I bought it, I began to notice random BSODs.
The process would begin like this - I would typically start to notice it as I was watching a streaming video online, or if I was playing a game with audio. The audio would gradually begin to deteriorate (clicks & buzzes, here and there, graduating up to very harsh, noisy static-y sounds). My cursor would then move jerkily across the screen when I would move it with the mouse. In general, I would notice the various programs taking longer to open or do anything until my whole computer crashed.
When I called Gateway tech support, they diagnosed it as a corrupted file that needed to be fixed by re-installing windows. I did this over the weekend, and roughly two days after doing so, I had my first BSOD, the details of which were the same as the ones before the restore.
I'm including the information presented for the last BSOD (this morning), as well as the previous two dmp files. Not sure if this is relevant, but I had the first crash yesterday morning...I continued to run my computer all day, and did not experience another. This morning, I had my computer up for around an hour when I had the second crash.
My security system is PC Tools Antivirus + Spyware.
Thanks in advance to anybody who can help.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007AB48F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010510-14898-01.dmp
C:\Users\Griffen\AppData\Local\Temp\WER-34679-0.sysdata.xml
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