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Windows 7: Windows 7 randomly freezes

11 Jan 2010   #21
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I would do the ram first. Then worry about the update. But if you want to do the update, you can just give it a try.


My System SpecsSystem Spec
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11 Jan 2010   #22
nostar

xp pro x86/7 pro x64
 
 

Checking for updates worked just fine. I will test the RAM tonight because I need to get to work here and I need this PC.

Here's my only problem: Should I attempt to take out the "good" stick and put it in the "bad" one? Or should I first run a test with the "good" one, then put it into the DIMM_3 port and test again?
My System SpecsSystem Spec
11 Jan 2010   #23
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Lets try the second approach. If it comes out bad, we have to make sure it is the port, however.
My System SpecsSystem Spec
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11 Jan 2010   #24
nostar

xp pro x86/7 pro x64
 
 

Thanks a ton Richard. I'll get back to later tonight after I get some time to try it all again. How much time should I run that Memtest program? One hour, two hours, over night again?
My System SpecsSystem Spec
11 Jan 2010   #25
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Official publication from MS, it says overnight and I agree.

Microsoft Online Crash Analysis

I am willing to take as much time as needed to help you out. In the event that I am not available, others, just as helpful will help out. If you do post and no one else is available, I will post as soon as possible. I just wanted you to know I will not just leave you hanging.
My System SpecsSystem Spec
11 Jan 2010   #26
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Once the memory problem is corrected. I suggest we use the computer normally and see if that was the source of all our problems. If it still hangs, when using update, we can look into that.
My System SpecsSystem Spec
11 Jan 2010   #27
nostar

xp pro x86/7 pro x64
 
 

Thanks a lot for all your assistance. It's greatly appreciated. Plus I learned a few things. Seven was running fine. I'm doing some VB things, I may try and do them in 7. I'll let you know what happens. Tonight I'll run the memory test again and post results tomorrow.
My System SpecsSystem Spec
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 Windows 7 randomly freezes




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