New
#1
Another Welcome Screen crash
Hi all,
First time posting here - hoping some of you experts can help me out. Apologies in advance for just registering to post a question - I did read through some of the old posts, but didn't manage to find a solution.
Just got a brand spanking new custom built laptop from HP about 4 weeks ago.
Intel Core 2 Duo P8700 2.53GHz
4GB DDR3
64bit Windows 7
Worked flawlessly until last night, when I started experiencing a hang at the welcome screen after logging in. Can get in through safe mode, and can log in properly with all services disabled (startup items enabled)...I tried systematically narrowing down all the services, but couldn't narrow it down - this morning I managed to get it working, with a select batch of microsoft services disabled, but tonight, once again, I can't get in, despite disabling the same batch of services as I did this morning.
I can tell now when it will freeze even before I login, because I notice the hard drive access light blinking with a certain frequency (3 seconds on, then a quick blink off..then 3 seconds on etc.) Not sure if this means anything, but when it was working, the light stopped blinking within 4-5 seconds after reaching the login screen. Now, it continues to blink for minutes, and when I get stuck at the welcome screen after logging in, I still see it blinking.
The only thing I can think of that may have changed things is that I installed winscp yesterday afternoon (since then, uninstalled). No other driver updates or changes I can think of.
Tried restarting manually in safe-mode to no avail. Did a startup repair (given the option after a hard reset from safe mode) and it didn't work. Tried a system restore to this morning's time point (the only one I have) and it didn't work either. Not sure what sort of troubleshooting to undertake as I'm not too experienced. Any advice/help would be highly appreciated, and any additional info needed, please let me know.
Thanks!