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Windows 7: System Crash + while booting 7 stuck

11 Jan 2010   #11

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by Taccu View Post
So it's me again

I think, now i know why i have these Blue Screens,

i tried now 3 times,

everytime i want to install the new driver for my Geforce 9800 GTX + card, i have a Bluescreen.

Any one who knows, how to handle this?

PS: Minidump attached
H and welcome

It may be your graphics driver but the analysis doesnt show that. This is still a hardware issue. did you follow the instructions about a 124 bugcheck?

One thing i did notice is the nvstor64.sys (backup) was loaded at the time. do you have the most current version?


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\011110-33649-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0285b000 PsLoadedModuleList = 0xfffff800`02a98e50
Debug session time: Mon Jan 11 14:51:09.232 2010 (GMT-5)
System Uptime: 0 days 0:35:35.996
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049a1038, b22dc000, 175}

Unable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Probably caused by : hardware

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049a1038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b22dc000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_AuthenticAMD



PROCESS_NAME:  msiexec.exe


fffff880`009eea08 fffff800`02824903 : 00000000`00000124 00000000`00000000 fffffa80`049a1038 00000000`b22dc000 : nt!KeBugCheckEx
fffff880`009eea10 fffff800`029e1513 : 00000000`00000001 fffffa80`049d7660 00000000`00000000 fffffa80`049d76b0 : hal!HalBugCheckSystem+0x1e3
fffff880`009eea50 fffff800`028245c8 : 00000000`00000728 fffffa80`049d7660 fffff880`009eedb0 fffffa80`040b6d00 : nt!WheaReportHwError+0x263
fffff880`009eeab0 fffff800`02823f1a : fffffa80`049d7660 fffff880`009eedb0 fffffa80`049d7660 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009eec00 fffff800`02817e8f : fffffa80`040b6d88 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009eec40 fffff800`028cb7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009eec70 fffff800`028cb613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009eedb0 fffff880`010b605a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0929db48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvstor64+0x2205a


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware




Followup: MachineOwner

My System SpecsSystem Spec
11 Jan 2010   #12

Windows 7

so i tried it another time

installing the Driver you posted(i downloaded to be sure it is the same)

Minidump attached

EDIT: Didnt read the post of zigzag before posting this, where could i get an update for this "nvstor64.sys" ?
My System SpecsSystem Spec
11 Jan 2010   #13

Windows 7


1. All Drivers are now up to date(except the video one)
2. Mdsched found in 4x2 Tests nothing
3. Chkdsk found in 3 Tests nothing
4. None of my hardware components are or were ever overclocked

My System SpecsSystem Spec

11 Jan 2010   #14

Win7 Ultimate X64

If you cant get gfx driver to install at all you could try an older version, last one they released or try installing the driver without the full software package it offers you
Uninstall old gfx software/driver before you begin
My System SpecsSystem Spec
11 Jan 2010   #15

windows 7 ultimate

if you have the wrong drivers, it can cause a bluescreen. Some drivers wont install as the hardware is not correct and will prompt you with that incorrect error, but some of the drivers will install even though it is not the right hardware causing that bluescreen.
My System SpecsSystem Spec
12 Jan 2010   #16

Windows 7

Going to try to uninstall the driver and install the new one, if this fails i will try an older one.

Overheating issue i want to fix with cleaning the fan and put another fan in front of the mainboard.

Results will be posted here.

My System SpecsSystem Spec
12 Jan 2010   #17

Windows 7

i tried to install my video driver now it aborts with this

Error Code: -5005 : 0x8000ffff
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (836)
@Windows Vista Service Pack 0 (7600) Non IE/Netscape 57868.30470
My System SpecsSystem Spec
12 Jan 2010   #18

Windows 7

ok sry for 3 or 4 posts in a row

i started the setup a several times now, and finally it installed but told me that nothing has been modified

and if i search for the driver via the windows driver update function it says that the optimal driver is already installed.

my Driverdate: 20.11.2009
my Driverversion:

could it be that the bluescreen(s) was a cooling issue only?
My System SpecsSystem Spec
12 Jan 2010   #19

windows 7 ultimate

it is possible
My System SpecsSystem Spec

 System Crash + while booting 7 stuck

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