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Windows 7: Windows 7 crash on login

08 Jan 2010   #1
daniel2001

Windows 7 Professional 32bit
 
 
Windows 7 crash on login

Hi all, my computer freezes as it logs into windows.

One day, the computer is working fine, next morning, go to turn it on and it does this.

Everything looks all normal, but then the computer will simply freeze, no BSOD, no strange noises, it just stops (like its been frozen in time). The HD light stops and it won't respond to the keyboard at all.

I can boot into safe mode just fine, and from there I have tried using Autoruns and disabling a few things (basically anything thats not from MS) and have done the same through MSCONFIG. In MSCONFIG, if I select "Diagnostic Startup", then it will load into Windows normally, without many functions.

I have tried updating the graphics card driver (from INTELS website) to no avail.

I have taken checked to make sure that the RAM modules are properly inserted (they are) and couldn't spot anything loose inside the computer.

Any help would be much appreciated, and if there is any further information you need............ just ask.

I am loathe to do a clean install without knowing what the cause of this problem is, just so that I know what to do if it happens again in the future without resorting to a clean install.


My System SpecsSystem Spec
.
08 Jan 2010   #2
computersplus

Windows 7 Ultimate 32 bit
 
 
Start Up

it sounds like it is something that is loading at start up like a application or background service while in the msconfig go to service tab and check the box at the bottom left corner hide all MS services and see what that leaves uncheck most of those there maybe one or two you might need but have a good look there
My System SpecsSystem Spec
08 Jan 2010   #3
Pauly

Win7 Ultimate X64
 
 

Alreet ya janner

Will probably be a 3rd party app/driver if it loads ok into safemode/diagnostic startup, have you installed/changed anything recently?
My System SpecsSystem Spec
.

08 Jan 2010   #4
computersplus

Windows 7 Ultimate 32 bit
 
 
Pauly

Pauly been meaning to tell you I dig you avatar
My System SpecsSystem Spec
08 Jan 2010   #5
daniel2001

Windows 7 Professional 32bit
 
 

Computersplus: Thanks for the suggestion, it hasn't made any difference.

Pauly, I'm not really a Janner, I hail from London but am studying in Plymouth.

I have recently changed the partitioning, removed the second partition that the computer came with as I no longer needed it, I did that yesterday, thinking that I had managed to fix it (I had disabled pretty much everything). I have updated the display driver today (no difference), run a virus scan (using Microsoft security essentials) and have gotten the latest updates for Windows from MS, prior to today, there have been no updates since Dec 27th last year.
My System SpecsSystem Spec
08 Jan 2010   #6
Pauly

Win7 Ultimate X64
 
 

Quote   Quote: Originally Posted by computersplus View Post
Pauly been meaning to tell you I dig you avatar
Thanks, its brandon lee in the crow
My System SpecsSystem Spec
08 Jan 2010   #7
computersplus

Windows 7 Ultimate 32 bit
 
 
Just A thought

just a thought do you have any USB flash drives or external hard drives plugged in??
My System SpecsSystem Spec
08 Jan 2010   #8
computersplus

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by Pauly View Post
Quote   Quote: Originally Posted by computersplus View Post
Pauly been meaning to tell you I dig you avatar
Thanks, its brandon lee in the crow
I knew that love the first movie with him in it so sad
My System SpecsSystem Spec
08 Jan 2010   #9
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by daniel2001 View Post
Hi all, my computer freezes as it logs into windows.

One day, the computer is working fine, next morning, go to turn it on and it does this.

Everything looks all normal, but then the computer will simply freeze, no BSOD, no strange noises, it just stops (like its been frozen in time). The HD light stops and it won't respond to the keyboard at all.

I can boot into safe mode just fine, and from there I have tried using Autoruns and disabling a few things (basically anything thats not from MS) and have done the same through MSCONFIG. In MSCONFIG, if I select "Diagnostic Startup", then it will load into Windows normally, without many functions.

I have tried updating the graphics card driver (from INTELS website) to no avail.

I have taken checked to make sure that the RAM modules are properly inserted (they are) and couldn't spot anything loose inside the computer.

Any help would be much appreciated, and if there is any further information you need............ just ask.

I am loathe to do a clean install without knowing what the cause of this problem is, just so that I know what to do if it happens again in the future without resorting to a clean install.
Hi Daniel, Welcome to SF,

I suspect it might has to do something with either User Profile or it might be a Virus or Malware becuase it has a tentency to disable some of the important Microsoft service. Two things you might wanna try. One would be to go to any Online Virus scanner webiste through Safe Mode then run it. Then

Start > Run > SFC/ SCANNOW

Also try to Create a New User account from Safe Mode and try to login under that Account. Also make sure all the drivers are up to date.

Hope this helps,
Captain
My System SpecsSystem Spec
08 Jan 2010   #10
Pauly

Win7 Ultimate X64
 
 

Quote   Quote: Originally Posted by daniel2001 View Post
Computersplus: Thanks for the suggestion, it hasn't made any difference.

Pauly, I'm not really a Janner, I hail from London but am studying in Plymouth.

I have recently changed the partitioning, removed the second partition that the computer came with as I no longer needed it, I did that yesterday, thinking that I had managed to fix it (I had disabled pretty much everything). I have updated the display driver today (no difference), run a virus scan (using Microsoft security essentials) and have gotten the latest updates for Windows from MS, prior to today, there have been no updates since Dec 27th last year.
Your a student its friday and its dark outside shouldnt you be in a pub, ride maybe or cuba(i live in plym)

Ok on a serious note if you can boot properly on diagnostic startup then go into msconfig selective startup and disable everything, then go into services tick hide all ms services then untick the rest then reboot
If it starts ok then re-enable bit by bit till you find the culprit

Hope this helps, if not then it will prob be a driver issue

Post back your results
My System SpecsSystem Spec
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 Windows 7 crash on login




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