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Windows 7: what is really going on?

10 Jan 2010   #1

windows 7 ultimate x64
what is really going on?

everytime i try to click on my desktop or icons i get this message:

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_1b9c
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 1b9c
Additional Information 2: 1b9cf58aa3eb0253ef97003bb64067ff
Additional Information 3: 42d5
Additional Information 4: 42d525fc7e4694c9c352688504d936b7

how do i solve this? please help........

My System SpecsSystem Spec
10 Jan 2010   #2

Vista Ult 64 bit Seven Ult RTM x64

Hello jestjer,

Welcome to Seven Forums.

If this is a recent problem, you might try this. System Restore

If that doesn't work or is not an option, give this a try. SFC /SCANNOW Command - System File Checker

Hope this helps.

My System SpecsSystem Spec
10 Jan 2010   #3

64-bit Windows 8.1 Pro

This is an explorer.exe issue and should be fixed with sft /scannow ... if for some reason it doesnt, I would do a repair install... Hope this helps...
My System SpecsSystem Spec


 what is really going on?

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