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Windows 7: BSOD on wake from sleep

12 Jan 2010   #11
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

I ran the SpitRite HDD diagnostic on the OS partition of my WD Green and it found no errors. Is there really no other debug steps I can take?

I am trying a different processor I have around and seeing if that helps, but I doubt it will. Could this be related to the issue mentioned in the sticky about large HDDs?


My System SpecsSystem Spec
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12 Jan 2010   #12
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

Upon swapping processors I had some new dumps pointing to cdd.dll, for which a search brought me to a forum indicating an S3 problem with the BIOS on my motherboard.

I updating my BIOS to the latest and greatest version, hoping my S3 BSOD issues would be over, but now I have gotten a couple other BSOD stop codes, which I cannot make sense of.

I'm attaching all 4 minidumps. The first two (bugcheck 1A) are after swapping the processor but before updating the BIOS. The other two are from after updating the BIOS.

Any insights?
My System SpecsSystem Spec
12 Jan 2010   #13
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

For the life of me, I can not get the driver verifier to do anything but lock up my computer, which is utterly worthless. It seems to BSOD repeatably with it off, but it just hangs with the verifier on.

Is there something I could do to tweak the settings on the verifier so it would be more likely to BSOD instead of hang?
My System SpecsSystem Spec
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12 Jan 2010   #14
usasma
Microsoft MVP

 
 

Actually, it's probably crashing the faulty device - but the device won't let it finish crashing.
I suspect that this is a hardware problem - so the first step is to strip off all hardware that you absolutely don't need.

More info on troubleshooting through hardware stripdown here: Hardware Troubleshooting Via System Stripdown
My System SpecsSystem Spec
12 Jan 2010   #15
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

So my system is pretty much as barebones as it gets. The only addin is an RF media center remote control, which I uninstalled and disabled the software. This accomplished nothing as the system still BSODs on wake.

I went through msconfig to disable all startup programs and went through and disabled just about every service that I didnt' think was vital to system function. However, the system still BSOD's on wake.

I've been suspecting the onboard graphics for the last couple days, which I dreaded, because I've had my fair share of motherboard issues and RMA problems in the past. Anyway, I installed an older Radeon 3850 I have and disabled the IGP. I disabled CCC and installed the card using the default Windows drivers. I left all the services and startup programs (there's only a few: CCC, AVG, the RF remote pgm, maybe one more) disabled. However, the system STILL blue-screens!

What's left? The power supply? something else on the motherboard? I've already replaced the CPU, the RAM, the IGP, the mouse, ran without the keyboard...I'm running out of system components.

*edit* oh, and lets not forget that this is a new, fresh install of Win7 Enterprise that replaced the RC of Win7 Ultimate, which had the same problems.
My System SpecsSystem Spec
13 Jan 2010   #16
thunderclap

Windows 7 & OS X 10.6.2 (Hackintosh drive)
 
 

Quote   Quote: Originally Posted by veri745 View Post
Upon swapping processors I had some new dumps pointing to cdd.dll, for which a search brought me to a forum indicating an S3 problem with the BIOS on my motherboard.
I'm having a similar problem, but my system doesn't even give a BSOD or create a dump file. It just reboots when coming out of sleep.

You mention S3 in your BIOS. Do you have an S1 option? If so try that. I did and it fixed the problem. Sort of. It goes to sleep but doesn't turn off the computers fans. Something about storing the data in the power? Not sure exactly how it works, but it does consume less power. I wish there was a way to get the system to sleep like it should though.
My System SpecsSystem Spec
15 Jan 2010   #17
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

Thanks for the suggestion, thunderclap, but I'd really like to be able to use S3. I will try that as a last resort though.

So today I replaced my 1TB WD Green with a 320GB Seagate drive and installed Win7 Enterprise x64 on it.

I tried sleep both before and after a complete Windows Update, and in both case the resume from sleep failed. It doesn't look like there's a minidump from these two trials, but it seems pretty clear to me that there is another issue here.

I contacted Gigabyte support, and I think I'm going to request an RMA for the motherboard.
My System SpecsSystem Spec
22 Jan 2010   #18
veri745

Windows 7 Home Premium x64, Windows 7 Enterprise x64, Win XP Pro
 
 

Just thought I'd update my thread.

I am in communication with Gigabyte support via their online tech support system. I have already tried everything they have suggested so far, and I'm hoping this is quickly moving toward an RMA approval.
My System SpecsSystem Spec
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 BSOD on wake from sleep




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