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Windows 7: BSOD on first boot every day

15 Jan 2010   #11

Windows 7

Hi all,

Ran memtest and it didn't find any issues but I am now getting a different BSOD message relating to ntfs.sys and PAGE FAULT IN NONPAGED AREA .

I have attached the minidump file.


My System SpecsSystem Spec
16 Jan 2010   #12
Microsoft MVP


NTFS.SYS errors are an error with the file system on your hard drive. There's many possible causes, but these tests will rule out the most common ones.

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Run CHKDSK /R from an elevated (Run as adminstrator) Command Prompt.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
If that doesn't reveal an issue (and if the BSOD's continue) - please run Driver Verifier using these settings:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Here's a summary of the BSOD analysis:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jan 15 04:26:32.610 2010 (GMT-5)
System Uptime: 0 days 0:02:36.155
BugCheck 50, {fffff8a101613c6c, 1, fffff88001258469, 5}
Probably caused by : Ntfs.sys ( Ntfs!memmove+1d9 )
PROCESS_NAME:  svchost.exe
My System SpecsSystem Spec
23 Jan 2010   #13

Windows 7

Just an update that this is still happening but it is back to the memory_management error. Details an minidump attached.

I have tried moving the RAM to another slot.

Details here
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 6153
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000031
BCP2: FFFFFA8005751070
BCP3: FFFFF8800D29C000
BCP4: FFFFF8A00162CE67
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
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My System SpecsSystem Spec

23 Jan 2010   #14
Microsoft MVP


This is not a Driver Verifier enabled minidump. Please continue to run Driver Verifier and post the memory dump files as they occur.
My System SpecsSystem Spec
10 Feb 2010   #15

Windows 7

Just a follow up that I am still getting this every day. I have attached the minidumps files
My System SpecsSystem Spec
10 Feb 2010   #16

Windows 7 Ultimate 32 bit

you need to up your power supply I said that before you really should read this

Radeon HD 5770 review
My System SpecsSystem Spec
17 Feb 2010   #17

Windows 7

Just an update.

Changed memory to slots 1 and 3 from 1 and 2 and used optimized BIOS settings and started ok this morning. Will check for few more days to confirm.

My System SpecsSystem Spec
04 Mar 2010   #18

windows 7 (64)
I have the exact same problem

I built a computer with:
intel p55WG board
intel 17 860 cpu
4gb Gskill 10600 DDR3
Windows 7 Ultimate 64 bit
ATI Radeon HD 4650 Graphics card
BFG 450 Watt power supply

Every day my computer gets the BSoD on boot once or twice before working properly.
I have done memtest and passed every time, I have checked to see if my memory appears in BIOS and it does, I have all new Windows updates, I'm using a genuine retail version of Windows from a disc I was given from Microsoft (I'm a Best Buy employee- but I don't work in computers) for passing a Windows 7 training course. The wattage of my power supply isn't that high, but my Graphics card doesn't need extra power, and wattage is still above recommended wattage for my system.

OS Version: 6.1.7600.
Locale ID: 1033

BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80018DE360
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I click on check for solution when my system recovers, but nothing seems to come back.
My System SpecsSystem Spec
04 Mar 2010   #19

Windows 8.1 Pro RTM x64

What is your system memory configuration? How many sticks of RAM do you have installed?
My System SpecsSystem Spec
14 Apr 2010   #20

Windows 7 64bits

I have the same problem...
My config:
I5 750
Asus P7P55D Deluxe
2x2gb ddr3 Gskill 1600mHz CL7
nvidia 8800GT
LC Power Arkangel 850W
Windows 7 64bits
My System SpecsSystem Spec

 BSOD on first boot every day

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