Shutdown / Restart = BSOD


  1. Posts : 6
    Windows 7 64 Bit
       #1

    Shutdown / Restart = BSOD (Resolved)


    Hi Guys,

    I recently installed Windows 7 (Sunday) and got it all working, installed all my programs & made sure everything was working, I restarted my PC last night & it BSOD'd for no reason at all, I didnt install or change anything yesterday as all I did was turn it on, play a game and then turn it off again.

    I have recently realised that it BSOD's when I hit shutdown or restart but windows error reporting can't find a solution so I have come to you guys for one :)

    Attached is the dump from "minidump" in C:\Windows\

    I look forward to seeing what you have to say :)

    Thanks in advanced,
    Daniel
    Last edited by DanielF50; 12 Jan 2010 at 12:42.
      My Computer


  2. Posts : 17
    win 7 pro x64
       #2

    ive only just put a program for lookin at these files bud so dont hold me to this but it says something about a hardware error.




    Probably caused by : hardware

    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #3

    Your crash is indeed hardware related as reported by a 0x124 error... see a through explaination by one of the best.. -=> here
      My Computer


  4. Posts : 6
    Windows 7 64 Bit
    Thread Starter
       #4

    Thanks guys, I uninstalled my network driver, my hard drives and my video driver & let windows 7 reinstall the drivers for them (except for my graphics card) and it now shuts down / restarts perfectly!

    Thanks again!
    Daniel
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    DanielF50 said:
    Hi Guys,

    I recently installed Windows 7 (Sunday) and got it all working, installed all my programs & made sure everything was working, I restarted my PC last night & it BSOD'd for no reason at all, I didnt install or change anything yesterday as all I did was turn it on, play a game and then turn it off again.

    I have recently realised that it BSOD's when I hit shutdown or restart but windows error reporting can't find a solution so I have come to you guys for one :)

    Attached is the dump from "minidump" in C:\Windows\

    I look forward to seeing what you have to say :)

    Thanks in advanced,
    Daniel
    Hi Daniel and welcome

    This one is pretty evident. Probably caused by hardware. You can use these to help find the exact cause.https://www.sevenforums.com/crash-loc...-what-try.html
    I do note that the drivers below are over 2 years old and must be updated.
    other things I would do
    run a system file check sfc /scannow
    download and run memtestx86
    If you are overclocking STOP
    if you haved a raid update its driver

    If you get another crash upload the dmo so we can help you narrow the focus


    Ken J+


    Code:
    secdrv.SYS        fffff880`05e00000    fffff880`05e0b000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
    LVUSBS64.sys        fffff880`028d0000    fffff880`028dc980    0x0000c980    0x45c4cedc    2/3/2007 1:05:16 PM                        
    CamDrL64.sys        fffff880`028dd000    fffff880`029c4a00    0x000e7a00    0x45c4d1b7    2/3/2007 1:17:27 PM                        
    lmimirr.sys        fffff880`043b9000    fffff880`043c0000    0x00007000    0x461c108d    4/10/2007 5:32:45 PM                        
    tifsfilt.sys        fffff880`0283f000    fffff880`02856000    0x00017000    0x46d56889    8/29/2007 7:37:29 AM                        
    timntr.sys        fffff880`0188e000    fffff880`0193e000    0x000b0000    0x46d568bf    8/29/2007 7:38:23 AM                        
    tdrpman.sys        fffff880`01a1c000    fffff880`01ab0000    0x00094000    0x473856e1    11/12/2007 8:36:33 AM                        
    AsIO.sys        fffff880`041b2000    fffff880`041b9000    0x00007000    0x47663d55    12/17/2007 4:11:49 AM                        
    RaInfo.sys        fffff880`05f40000    fffff880`05f47000    0x00007000    0x477e818a    1/4/2008 1:57:14 PM                        
    LMIRfsDriver.sys        fffff880`05f47000    fffff880`05f5a000    0x00013000    0x487b7e50    7/14/2008 11:26:56 AM

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\011210-31090-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a58000 PsLoadedModuleList = 0xfffff800`02c95e50
    Debug session time: Tue Jan 12 09:50:57.223 2010 (GMT-5)
    System Uptime: 0 days 0:04:58.956
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8004a50028, b2000000, 14}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8004a50028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000014, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009f0a58 fffff800`02a21903 : 00000000`00000124 00000000`00000000 fffffa80`04a50028 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`009f0a60 fffff800`02bde513 : 00000000`00000001 fffffa80`04dbd620 00000000`00000000 fffffa80`04dbd670 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f0aa0 fffff800`02a215c8 : 00000000`00000728 fffffa80`04dbd620 fffff880`009f0e30 fffff880`009f0e00 : nt!WheaReportHwError+0x263
    fffff880`009f0b00 fffff800`02a20f1a : fffffa80`04dbd620 fffff880`009f0e30 fffffa80`04dbd620 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f0c50 fffff800`02a20dd5 : 00000000`00000004 00000000`00000001 fffff880`009f0eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f0c90 fffff800`02a14e88 : 000007fe`fc42af30 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`009f0cc0 fffff800`02ac87ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`009f0cf0 fffff800`02ac8613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f0e30 000007fe`fc3e2211 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`01e1ebb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fc3e2211
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_TLB
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_TLB
    
    Followup: MachineOwner
    ---------
      My Computer


 

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