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Windows 7: Windows 7 Home Premium Blue Screen Error

13 Jan 2010   #1
alu

Windows 7 Home Premium
 
 
Windows 7 Home Premium Blue Screen Error

Hello,

I have a problem with a blue screen error. I have windows 7 home premium. Error details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9087
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I have attached the contents of minidump folder. I hope that this is a driver problem, but I need to be sure. Can anybody help me, please?


My System SpecsSystem Spec
.
13 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by alu View Post
Hello,

I have a problem with a blue screen error. I have windows 7 home premium. Error details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9087
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I have attached the contents of minidump folder. I hope that this is a driver problem, but I need to be sure. Can anybody help me, please?

Hi and Welcome

All three crashes were caused by your raid drivers. specifically IaStore.sys. Also noted you heve several old drivers that should be updated.

I would
download and install a fresh driver
run a system file check sfc /scannow

If you are overclocking STOP

Let us know if this doesnt fix it

Ken J+

Code:
010810-26941-01.dmp    1/8/2010 4:52:04 PM        0x00009087    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    iaStor.sys    iaStor.sys+4aa73                    
011210-20560-01.dmp    1/12/2010 4:25:12 PM        0x00009087    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    iaStor.sys    iaStor.sys+4aa73                    
011210-46925-01.dmp    1/12/2010 3:53:56 PM        0x00009087    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    iaStor.sys    iaStor.sys+4aa73
Old drivers
Code:
secdrv.SYS        fffff880`07ded000    fffff880`07df8000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
regi.sys        fffff880`07de5000    fffff880`07ded000    0x00008000    0x462393ee    4/16/2007 10:19:10 AM                        
SFEP.sys        fffff880`05ddf000    fffff880`05de1c80    0x00002c80    0x46b2beb9    8/3/2007 12:35:53 AM                        
VMNET.SYS        fffff880`02df3000    fffff880`02dfd000    0x0000a000    0x48354c12    5/22/2008 5:33:54 AM                        
vmnetadapter.sys        fffff880`03c7a000    fffff880`03c82000    0x00008000    0x48354c15    5/22/2008 5:33:57 AM                        
vmnetbridge.sys        fffff880`02ae5000    fffff880`02af1000    0x0000c000    0x48354c1d    5/22/2008 5:34:05 AM                        
vstor2-ws60.sys        fffff880`07c49000    fffff880`07c55000    0x0000c000    0x48e56fa0    10/2/2008 8:04:32 PM                        
vmci.sys        fffff880`0787c000    fffff880`07890000    0x00014000    0x4907b4f9    10/28/2008 7:57:29 PM                        
hcmon.sys        fffff880`07870000    fffff880`0787c000    0x0000c000    0x4907bc0f    10/28/2008 8:27:43 PM                        
vmnetuserif.sys        fffff880`07c3f000    fffff880`07c49000    0x0000a000    0x4907bf2b    10/28/2008 8:40:59 PM                        
VMkbd.sys        fffff880`05dc5000    fffff880`05dd0000    0x0000b000    0x4907cc34    10/28/2008 9:36:36 PM                        
vmx86.sys        fffff880`07c67000    fffff880`07d3f000    0x000d8000    0x4907d2a3    10/28/2008 10:04:03 PM
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder (4)\011210-20560-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e54000 PsLoadedModuleList = 0xfffff800`03091e50
Debug session time: Tue Jan 12 09:20:31.950 2010 (GMT-5)
System Uptime: 0 days 0:27:29.808
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9087, {0, 0, 0, 0}

Probably caused by : iaStor.sys ( iaStor+4aa73 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (9087)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9087

PROCESS_NAME:  IAANTmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88001294a73 to fffff80002ec5f00

STACK_TEXT:  
fffff880`0983a7d8 fffff880`01294a73 : 00000000`00009087 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`0983a7e0 00000000`00009087 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : iaStor+0x4aa73
fffff880`0983a7e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9087


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+4aa73
fffff880`01294a73 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  iaStor+4aa73

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a287aa4

FAILURE_BUCKET_ID:  X64_0x9087_iaStor+4aa73

BUCKET_ID:  X64_0x9087_iaStor+4aa73

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Feb 2010   #3
tieungao

Window 7
 
 
Window 7 Blue screen crashed

i have problem below

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f7
BCP1: FFF4F82100B9C8D1
BCP2: 00002B992DDFA232
BCP3: FFFFD466D2205DCD
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020910-29764-01.dmp

i've uploaded below dmp files in .zip. Please help me solve this. THanks
My System SpecsSystem Spec
.

11 Feb 2010   #4
usasma
Microsoft MVP

 
 

tieungao - please start your own topic so that your issue can get the individual attention that it deserves.
My System SpecsSystem Spec
Reply

 Windows 7 Home Premium Blue Screen Error




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