Hello,
I have a problem with a blue screen error. I have windows 7 home premium. Error details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 9087
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
I have attached the contents of minidump folder. I hope that this is a driver problem, but I need to be sure. Can anybody help me, please?
Hi and Welcome
All three crashes were caused by your raid drivers. specifically IaStore.sys. Also noted you heve several old drivers that should be updated.
I would
download and install a fresh driver
run a system file check sfc /scannow
If you are overclocking STOP
Let us know if this doesnt fix it
Ken J+
Code:
010810-26941-01.dmp 1/8/2010 4:52:04 PM 0x00009087 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 iaStor.sys iaStor.sys+4aa73
011210-20560-01.dmp 1/12/2010 4:25:12 PM 0x00009087 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 iaStor.sys iaStor.sys+4aa73
011210-46925-01.dmp 1/12/2010 3:53:56 PM 0x00009087 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 iaStor.sys iaStor.sys+4aa73
Old drivers
Code:
secdrv.SYS fffff880`07ded000 fffff880`07df8000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
regi.sys fffff880`07de5000 fffff880`07ded000 0x00008000 0x462393ee 4/16/2007 10:19:10 AM
SFEP.sys fffff880`05ddf000 fffff880`05de1c80 0x00002c80 0x46b2beb9 8/3/2007 12:35:53 AM
VMNET.SYS fffff880`02df3000 fffff880`02dfd000 0x0000a000 0x48354c12 5/22/2008 5:33:54 AM
vmnetadapter.sys fffff880`03c7a000 fffff880`03c82000 0x00008000 0x48354c15 5/22/2008 5:33:57 AM
vmnetbridge.sys fffff880`02ae5000 fffff880`02af1000 0x0000c000 0x48354c1d 5/22/2008 5:34:05 AM
vstor2-ws60.sys fffff880`07c49000 fffff880`07c55000 0x0000c000 0x48e56fa0 10/2/2008 8:04:32 PM
vmci.sys fffff880`0787c000 fffff880`07890000 0x00014000 0x4907b4f9 10/28/2008 7:57:29 PM
hcmon.sys fffff880`07870000 fffff880`0787c000 0x0000c000 0x4907bc0f 10/28/2008 8:27:43 PM
vmnetuserif.sys fffff880`07c3f000 fffff880`07c49000 0x0000a000 0x4907bf2b 10/28/2008 8:40:59 PM
VMkbd.sys fffff880`05dc5000 fffff880`05dd0000 0x0000b000 0x4907cc34 10/28/2008 9:36:36 PM
vmx86.sys fffff880`07c67000 fffff880`07d3f000 0x000d8000 0x4907d2a3 10/28/2008 10:04:03 PM
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\New folder (4)\011210-20560-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e54000 PsLoadedModuleList = 0xfffff800`03091e50
Debug session time: Tue Jan 12 09:20:31.950 2010 (GMT-5)
System Uptime: 0 days 0:27:29.808
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9087, {0, 0, 0, 0}
Probably caused by : iaStor.sys ( iaStor+4aa73 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Unknown bugcheck code (9087)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9087
PROCESS_NAME: IAANTmon.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff88001294a73 to fffff80002ec5f00
STACK_TEXT:
fffff880`0983a7d8 fffff880`01294a73 : 00000000`00009087 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`0983a7e0 00000000`00009087 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : iaStor+0x4aa73
fffff880`0983a7e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9087
STACK_COMMAND: kb
FOLLOWUP_IP:
iaStor+4aa73
fffff880`01294a73 ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: iaStor+4aa73
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: iaStor
IMAGE_NAME: iaStor.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a287aa4
FAILURE_BUCKET_ID: X64_0x9087_iaStor+4aa73
BUCKET_ID: X64_0x9087_iaStor+4aa73
Followup: MachineOwner
---------
Quote