No login screen

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  1. Posts : 7
    Windows 7 Ultimate
       #1

    No login screen


    Hi, I've got Win 7 Ultimate running for about 3 months without any problems. After running Auslogics disk defragmenter option "Defragment and optimize" and rebooting the OS I get a black screen with the Win 7 logo, access options and shutdown options (see attached screenshot) instead of the login screen. I can use the available options without any problems and the OS shuts down/restarts/ sleeps etc. normally but I cannot get the normal login screen.
    I have tried to run Startup repair and memory check but no errors were found.
    I am wondering if a vital file has been moved by the optimization process and needs to be recovered. The progress bar (green with Microsoft logo underneath) only appears for a few seconds before giving way for the screen described above.
    I don't think it is the BSoD problem and would be grateful if anyone could clarify what is going on.
    Cheers.

    Chris
      My Computer


  2. Posts : 901
    Windows 7 Ultimate 64bit
       #2

    kratzer said:
    Hi, I've got Win 7 Ultimate running for about 3 months without any problems. After running Auslogics disk defragmenter option "Defragment and optimize" and rebooting the OS I get a black screen with the Win 7 logo, access options and shutdown options (see attached screenshot) instead of the login screen. I can use the available options without any problems and the OS shuts down/restarts/ sleeps etc. normally but I cannot get the normal login screen.
    I have tried to run Startup repair and memory check but no errors were found.
    I am wondering if a vital file has been moved by the optimization process and needs to be recovered. The progress bar (green with Microsoft logo underneath) only appears for a few seconds before giving way for the screen described above.
    I don't think it is the BSoD problem and would be grateful if anyone could clarify what is going on.
    Cheers.

    Chris
    You could try a Repair Install

    Or you could see if its just the picture thats going black using this tutorial.
    Log On Screen - Change

    Dan
      My Computer


  3. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #3

    Thanks Dan, but to do that I would need to be able to login first which I can't. And I have gone over each inch of the screen with the coursor as it would change to a line over the password box.
    I have also tried restarting in safe mode without success.
    My account details must be there because if I load the repair options it asks for my administrator password and recognizes it.
      My Computer


  4. Posts : 901
    Windows 7 Ultimate 64bit
       #4

    kratzer said:
    Thanks Dan, but to do that I would need to be able to login first which I can't. And I have gone over each inch of the screen with the coursor as it would change to a line over the password box.
    I have also tried restarting in safe mode without success.
    My account details must be there because if I load the repair options it asks for my administrator password and recognizes it.
    Ah sorry ,i mis read,i thought you said you could get past the log in screen.
    You have no back up's no?
    Can you use system restore via the repair console?
      My Computer


  5. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #5

    Regrettably, no backups!
      My Computer


  6. Posts : 11,408
    ME/XP/Vista/Win7
       #6
      My Computer


  7. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #7

    Thank you. I have run the memory diagnostics without any problems identified.
    Elevated command prompt and system restore appear to be used from within the OS which is not possible without login and I have no previous restore points to go back to.
    Cheers.
      My Computer


  8. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #8

    Okay, I have run the sfc /scannow command from the repair options menu and got the following message: "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again." Needless to say that restarting does not change anything.
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    Did you run sfc again after the restart?
      My Computer


  10. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #10

    Yes, I did and the same message appeared again.
      My Computer


 
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