BlueScreen.. WHY?

gkscorpio · 15 Jan 2010

Hello to everyone in this forum..

I built a brand new system, with an intel core i7-860 processor, a MSI-GD65 motherboard and 8GB or RAM..

Yesterday, all of a sudden (I just wanted to shut down), there were some lines on my screen instead, first vertical, then horizontal and so on, and my screen switched off..

This thing happened again today. I was in the middle of a DVD encoding with ConvertXtoDVD, I suddenly realized it was stuck, and when I terminated the process, it happened again. When it rebooted, I copied the problem signature:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000046
BCP2: FFFFF80002AF17F8
BCP3: FFFFF880085B00C0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011510-16083-01.dmp
C:\Users\GkScorpio\AppData\Local\Temp\WER-33368-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy

statement offline:
C:\Windows\system32\en-US\erofflps.txt

I FEAR it may have something to do with my Graphics Card (Powercolor ATI Radeon HD5770). I've installed the Catalyst Drivers from the DVD..

zigzag3143 · 15 Jan 2010

gkscorpio said:

Hello to everyone in this forum..

I built a brand new system, with an intel core i7-860 processor, a MSI-GD65 motherboard and 8GB or RAM..

Yesterday, all of a sudden (I just wanted to shut down), there were some lines on my screen instead, first vertical, then horizontal and so on, and my screen switched off..

This thing happened again today. I was in the middle of a DVD encoding with ConvertXtoDVD, I suddenly realized it was stuck, and when I terminated the process, it happened again. When it rebooted, I copied the problem signature:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000046
BCP2: FFFFF80002AF17F8
BCP3: FFFFF880085B00C0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011510-16083-01.dmp
C:\Users\GkScorpio\AppData\Local\Temp\WER-33368-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy

statement offline:
C:\Windows\system32\en-US\erofflps.txt

I FEAR it may have something to do with my Graphics Card (Powercolor ATI Radeon HD5770). I've installed the Catalyst Drivers from the DVD..

Hi and welcome

this one was probably caused by tcpip.sys. I would

reinstall the networking driver
run a system file check
type cmd in search>right click and run as admin>sfc /scannow

Good Luck

Ken J+

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011410-36145-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c14000 PsLoadedModuleList = 0xfffff800`02e51e50
Debug session time: Thu Jan 14 20:15:20.659 2010 (GMT-5)
System Uptime: 0 days 0:46:35.547
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {20, 2, 0, fffff88001675a10}

Probably caused by : tcpip.sys ( tcpip!TcpTcbSend+7c0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000020, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001675a10, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebc0e0
 0000000000000020 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!TcpTcbSend+7c0
fffff880`01675a10 8b5920          mov     ebx,dword ptr [rcx+20h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff88005c2f7f0 -- (.trap 0xfffff88005c2f7f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000002d rbx=0000000000000000 rcx=0000000000000000
rdx=00000000fcf991ed rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001675a10 rsp=fffff88005c2f980 rbp=0000000000000000
 r8=0000000013600005  r9=fffffa8005072d88 r10=fffffa8005072d70
r11=0000000000000014 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
tcpip!TcpTcbSend+0x7c0:
fffff880`01675a10 8b5920          mov     ebx,dword ptr [rcx+20h] ds:f9a8:00000000`00000020=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c85469 to fffff80002c85f00

STACK_TEXT:  
fffff880`05c2f6a8 fffff800`02c85469 : 00000000`0000000a 00000000`00000020 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`05c2f6b0 fffff800`02c840e0 : 00000000`00000000 00000000`00000000 fffffa80`02833a90 fffffa80`1b22202b : nt!KiBugCheckDispatch+0x69
fffff880`05c2f7f0 fffff880`01675a10 : 00000000`00000200 ffff0000`04b4a84c 00000016`02998380 00000000`00000000 : nt!KiPageFault+0x260
fffff880`05c2f980 fffff880`016712b6 : 00000000`00000000 fffffa80`02998380 fffff880`01765128 fffff880`0163f9f6 : tcpip!TcpTcbSend+0x7c0
fffff880`05c2fc00 fffff880`01678cac : fffffa80`03a98a00 00000000`00000000 00000000`00000000 fffff880`0165c300 : tcpip!TcpFlushDelay+0x316
fffff880`05c2fce0 fffff880`0165b3c7 : fffffa80`02984707 fffffa80`02859bc0 fffffa80`02984707 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x20c
fffff880`05c2fd90 fffff880`0165b499 : fffff880`05c2ff10 fffff880`0176b9a0 fffff880`05c2ff20 00000000`00000001 : tcpip!IppDeliverListToProtocol+0x97
fffff880`05c2fe50 fffff880`0165b990 : fffffa80`03aea670 fffffa80`03aea700 00000000`00000011 fffff880`05c2ff10 : tcpip!IppProcessDeliverList+0x59
fffff880`05c2fec0 fffff880`0165a821 : 00000000`00000000 fffffa80`02983000 fffff880`0176b9a0 00000000`03b06b01 : tcpip!IppReceiveHeaderBatch+0x231
fffff880`05c2ffa0 fffff880`01659272 : fffffa80`03b07820 00000000`00000000 fffffa80`03b06b01 00000000`00000001 : tcpip!IpFlcReceivePackets+0x651
fffff880`05c301a0 fffff880`016726ba : fffffa80`03b06bb0 fffff880`05c302d0 fffffa80`03b06bb0 fffff880`0f170000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`05c30280 fffff800`02c9564a : fffffa80`03aea330 fffff880`05c2b000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`05c302d0 fffff880`016720e2 : fffff880`016725e0 fffff880`05c303e0 00000000`0023c302 fffff880`0f1c19d7 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`05c303b0 fffff880`015470eb : fffffa80`03b07010 00000000`00000000 fffffa80`034e41a0 fffffa80`0439b000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`05c30420 fffff880`01510fc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`05c30490 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!TcpTcbSend+7c0
fffff880`01675a10 8b5920          mov     ebx,dword ptr [rcx+20h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  tcpip!TcpTcbSend+7c0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc26e

FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpTcbSend+7c0

BUCKET_ID:  X64_0xD1_tcpip!TcpTcbSend+7c0

Followup: MachineOwner
---------

gkscorpio · 15 Jan 2010

That was actually a relief.. First because my motherboard has 2 onboard lan cards so I could use the other one, second because I can think of a possible reason for this mess.. I tried to install a proxy software, which tried to install a virtual network interface. Maybe this is that caused this..

The system scan came out clean..

gkscorpio · 15 Jan 2010

By the way, I uploaded the dump file from yesterday's crush too. Could you tell me if this was also caused by my network card?