asio and bsod

Hello,

im experiencig BSOD when i use audio application with the driver asio4all.

I tried with cubase, ableton live and some VST and always happens the same thing: the program initially don't produce any sound, then it crashes and if i try to kill the process (or win7 kill it) the operating system hang and it go in bluescreen.

I got an hp pavillion p6216it with windows 7 home premium,with all drivers updated.

Thanks in advance.

Treuz

Treuz said:

Hello,

im experiencig BSOD when i use audio application with the driver asio4all.

I tried with cubase, ableton live and some VST and always happens the same thing: the program initially don't produce any sound, then it crashes and if i try to kill the process (or win7 kill it) the operating system hang and it go in bluescreen.

I got an hp pavillion p6216it with windows 7 home premium,with all drivers updated.

Thanks in advance.

Treuz

Hi and welcome

this crash was caused by your driver agent MotuUsb64.sys file. It is almost 3 years old. you need to update the drivers listed below.

I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

Ken J+

Code:

secdrv.SYS        fffff880`05ea6000    fffff880`05eb1000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
MotuBus64.sys        fffff880`0408f000    fffff880`0409a000    0x0000b000    0x4512fcf3    9/21/2006 3:58:27 PM                        
MotuUsb64.sys        fffff880`01fdb000    fffff880`01ff1000    0x00016000    0x459d8b48    1/4/2007 6:18:32 PM                        
motumidi64.sys        fffff880`01e00000    fffff880`01e10000    0x00010000    0x459d8b57    1/4/2007 6:18:47 PM

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011610-27237-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a03000 PsLoadedModuleList = 0xfffff800`02c40e50
Debug session time: Sat Jan 16 08:35:02.176 2010 (GMT-5)
System Uptime: 0 days 0:36:33.690
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000046, fffff80002aa37f8, fffff88009125ee0, 0}

Unable to load image \SystemRoot\System32\Drivers\MotuUsb64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MotuUsb64.sys
*** ERROR: Module load completed but symbols could not be loaded for MotuUsb64.sys
Probably caused by : MotuUsb64.sys ( MotuUsb64+bbe9 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff80002aa37f8, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88009125ee0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.

FAULTING_IP: 
nt!RtlRaiseStatus+18
fffff800`02aa37f8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

CONTEXT:  fffff88009125ee0 -- (.cxr 0xfffff88009125ee0)
rax=0000000000000000 rbx=00000000c0000046 rcx=fffff88009125ee0
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff88002fd3180
rip=fffff80002aa37f8 rsp=fffff88009125e20 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000400 r10=0000000000000000
r11=0000000000000306 r12=0000000000000000 r13=0000000000000000
r14=fffffa8003d73470 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000282
nt!RtlRaiseStatus+0x18:
fffff800`02aa37f8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:fffff880`09125fd8=fffff80002aa37f8
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Kontakt.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002a7de20 to fffff80002aa37f8

STACK_TEXT:  
fffff880`09125e20 fffff800`02a7de20 : 00000000`00000000 00000000`00000000 fffff8a0`09b8a660 fffffa80`06540be0 : nt!RtlRaiseStatus+0x18
fffff880`091263c0 fffff880`01fe6be9 : fffff880`00000001 fffffa80`00000001 fffffa80`040d2010 fffffa80`04073000 : nt!KeReleaseMutant+0x260
fffff880`09126470 fffff880`00000001 : fffffa80`00000001 fffffa80`040d2010 fffffa80`04073000 fffffa80`03e45f20 : MotuUsb64+0xbbe9
fffff880`09126478 fffffa80`00000001 : fffffa80`040d2010 fffffa80`04073000 fffffa80`03e45f20 fffff880`01fe4dd0 : 0xfffff880`00000001
fffff880`09126480 fffffa80`040d2010 : fffffa80`04073000 fffffa80`03e45f20 fffff880`01fe4dd0 fffffa80`056e8e10 : 0xfffffa80`00000001
fffff880`09126488 fffffa80`04073000 : fffffa80`03e45f20 fffff880`01fe4dd0 fffffa80`056e8e10 00000000`00000000 : 0xfffffa80`040d2010
fffff880`09126490 fffffa80`03e45f20 : fffff880`01fe4dd0 fffffa80`056e8e10 00000000`00000000 00000000`00000001 : 0xfffffa80`04073000
fffff880`09126498 fffff880`01fe4dd0 : fffffa80`056e8e10 00000000`00000000 00000000`00000001 fffffa80`04073010 : 0xfffffa80`03e45f20
fffff880`091264a0 fffffa80`056e8e10 : 00000000`00000000 00000000`00000001 fffffa80`04073010 fffffa80`06540be0 : MotuUsb64+0x9dd0
fffff880`091264a8 00000000`00000000 : 00000000`00000001 fffffa80`04073010 fffffa80`06540be0 fffff880`01fe4e3a : 0xfffffa80`056e8e10


FOLLOWUP_IP: 
MotuUsb64+bbe9
fffff880`01fe6be9 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  MotuUsb64+bbe9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: MotuUsb64

IMAGE_NAME:  MotuUsb64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  459d8b48

STACK_COMMAND:  .cxr 0xfffff88009125ee0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_MotuUsb64+bbe9

BUCKET_ID:  X64_0x3B_MotuUsb64+bbe9

Followup: MachineOwner
---------