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Windows 7: BSOD and MiniDump..Can someone interpret?

18 Jan 2010   #1
scarb

Windows 7 Premium Home
 
 
BSOD and MiniDump..Can someone interpret?

I have been running Windows 7 for about a month with no issues. The last few days I've had random BSOD's. I cant open the minidump files because Windows 7 denies access.
Here is the Problem document:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002ACC314
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011710-23649-01.dmp
C:\Users\Mrt\AppData\Local\Temp\WER-40076-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



I have attached the dump files if anyone can interpret them.

I know most of these crashes point to Memory, I am running 2 2GB sticks of Kingston ValueRam. They are matched and 2months old. They have been rock solid.

ASUS M2N MX SE nForce 6100, Onboard Video, PCI-EX, DDR2 ,LAN
AMD Athlon 64 x2 5200+ (Dual Core) AM2 2048K Cache

Windows 7 Home
Zone Alarm Extreme


MY Daughter has a new HP Laptop with Windows 7 that she got new for Christmas. She has now started getting the BSOD while watching videos..etc (One issue at a time)


THANKS for any help!! These BSOD are random.. setting idle..playing MW2..Just browsing the net.


Thanks, scarb


My System SpecsSystem Spec
.
18 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by scarb View Post
I have been running Windows 7 for about a month with no issues. The last few days I've had random BSOD's. I cant open the minidump files because Windows 7 denies access.
Here is the Problem document:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002ACC314
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011710-23649-01.dmp
C:\Users\Mrt\AppData\Local\Temp\WER-40076-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



I have attached the dump files if anyone can interpret them.

I know most of these crashes point to Memory, I am running 2 2GB sticks of Kingston ValueRam. They are matched and 2months old. They have been rock solid.

ASUS M2N MX SE nForce 6100, Onboard Video, PCI-EX, DDR2 ,LAN
AMD Athlon 64 x2 5200+ (Dual Core) AM2 2048K Cache

Windows 7 Home
Zone Alarm Extreme


MY Daughter has a new HP Laptop with Windows 7 that she got new for Christmas. She has now started getting the BSOD while watching videos..etc (One issue at a time)


THANKS for any help!! These BSOD are random.. setting idle..playing MW2..Just browsing the net.


Thanks, scarb

try dragging them to your desktop, then zipping them for upload
My System SpecsSystem Spec
18 Jan 2010   #3
scarb

Windows 7 Premium Home
 
 
Here are the MiniDump files

Here are the MiniDump files.. I hope someone can interpret them. I am in the process of running MemTest, as I figure that is the next step.

THANKS for any help!!
My System SpecsSystem Spec
.

18 Jan 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by scarb View Post
Here are the MiniDump files.. I hope someone can interpret them. I am in the process of running MemTest, as I figure that is the next step.

THANKS for any help!!

hi and welcome


Well you have two memory crashes and one hardware which may also be memory.

I would

Download memtestx86 and run it for 5 passes

Run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking STOP


KEn J+



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder\011710-13650-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a54000 PsLoadedModuleList = 0xfffff800`02c91e50
Debug session time: Sun Jan 17 20:27:41.662 2010 (GMT-5)
System Uptime: 0 days 0:00:07.722
Loading Kernel Symbols
.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8005079698, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8005079698, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fd96f0 fffff800`02d0ea89 : fffffa80`05079670 fffffa80`03cfa040 fffffa80`61656857 00000000`00000609 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fd9c10 fffff800`02bf0547 : fffffa80`05079670 fffff800`02c695f8 fffffa80`03cfa040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fd9c40 fffff800`02b58b95 : fffff800`02ccb360 fffffa80`04f2f3e8 fffffa80`04f2f3e0 fffffa80`03cfa040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fd9c80 fffff800`02ad3161 : fffff880`0117fe00 fffff800`02b58b70 fffffa80`03cfa040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fd9cb0 fffff800`02d69166 : 49737cdc`3b410009 fffffa80`03cfa040 00000000`00000080 fffffa80`03c6e890 : nt!ExpWorkerThread+0x111
fffff880`02fd9d40 fffff800`02aa4486 : fffff880`009e7180 fffffa80`03cfa040 fffff880`009f1f40 8b411c74`00000001 : nt!PspSystemThreadStartup+0x5a
fffff880`02fd9d80 00000000`00000000 : fffff880`02fda000 fffff880`02fd4000 fffff880`02fd8f70 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Jan 2010   #5
scarb

Windows 7 Premium Home
 
 
Memtest

Thanks for the reply.. I have downloaded memtest 4.0 and ran 3 copys of it for over an hour. 22% coverage 181% coverage 43.5 coverage.. All 3 reported 0 errors.

I am not overclocking. I ran this exact system with 2 GB Ram and onboard video for the last year with no issues. Obviously the RAM and a new Radeon 4350 Video card for the upgrade to Windows 7. All have been working great since Dec 09.. Til recently.

I will download Memtestx86 next..and do the filecheck. Does the crash point to a driver? or file?. I'll post the results asap.

One thing to mention, I have a home network setup, and since my daughters laptop BS'nd 2 times today, I was wondering if this cold point to a network driver on both computers? She and I transfer files between the 2, one BS happened while she was copying a file from my system to hers.

Thanks for any help.

Thanks,

scarb
My System SpecsSystem Spec
18 Jan 2010   #6
scarb

Windows 7 Premium Home
 
 
scan

The sfc /scannow came back with "did not find any Integrity Violations"

MEMtestx64 no errors...

What next?

Thanks for your time.

scarb

I cleaned out my minidump folder and will keep posting as the new crashes happen.
My System SpecsSystem Spec
18 Jan 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by scarb View Post
The sfc /scannow came back with "did not find any Integrity Violations"

MEMtestx64 no errors...

What next?

Thanks for your time.

scarb

I cleaned out my minidump folder and will keep posting as the new crashes happen.

Also since your crashes are hardware related here is some info on what you can do. https://www.sevenforums.com/crash-loc...-what-try.html

Next step is driver verifer.

Let me know when you have read the help file.
My System SpecsSystem Spec
18 Jan 2010   #8
scarb

Windows 7 Premium Home
 
 
Again

I read the help file.. I believe I am current with all my drivers, and my hardware has and should be stable.. I played WM2 las night for about an hour with no issues. The same today, hour or so, no issues... I was checking my e-mail in Outlook while listening to an mp3 someone had sent me, I get the lines accross the screen and the audio splatter, then BSOD..Here is the info..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002A85591
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011810-22620-01.dmp
C:\Users\Mrt\AppData\Local\Temp\WER-43383-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



And I will attach the new minidump for you diagnostics. I wish it would tell me what file/hardware is the issue.. This randomness is old already..

Thanks again..
My System SpecsSystem Spec
18 Jan 2010   #9
scarb

Windows 7 Premium Home
 
 
Dump file

Sorry, i didn't rar it..

Here it is..
My System SpecsSystem Spec
19 Jan 2010   #10
jormunrek

Windows 7 64 BIT
 
 

Try to completely remove ZoneAlarm..

I had the same BSOD (ID 1033, BCCcode 7f) and became desperate updating all my drivers and doing checks on my memory and harddisks. Tried using my onboard graphics instead of my graphical card, all didn't work.

Then I found some stuff on fora about ZoneAlarms causing bluescreens. I used the free ZoneAlarm firewall which I uninstalled, results: no bluescreens anymore.

Please reply if this worked for you as well.
My System SpecsSystem Spec
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 BSOD and MiniDump..Can someone interpret?




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