Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 multi crashes

18 Jan 2010   #1

Windows 7 pro
Windows 7 multi crashes

Hey guys about at my wits end here, i recently remade my home PC with new HDD, mother board, ram, processor the whole deal and installed windows 7 professional i got free from my school, but something is wrong and im pretty sure its not hardware, whenever i play call of duty or any high demand graphics games it will crash at a random time and BSOD, and i mean completely random i've been able to play for 2 hours then leave it on lobby and come back for another but then it'll crash after 2 mins another time, i've asked friends geek squad and another forum and they said it was a driver issue, which makes sense because it only crashes when i play high demand games until this...

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_024f
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 024f
Additional Information 2: 024f5b9d9c15cb0f24baccc87b72fd4a
Additional Information 3: ee3e
Additional Information 4: ee3e8b8852df1d52fd25993eb242fe3d

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

... happened, what it is, windows explorer randomly crashes for no apparent reason, resets and works fine for several minutes then will crash again, in fact it has once already while typing this out, i mean wtf? I'm pretty good at fixing stuff on my PC when it was XP but i have no idea why explorer.exe would crash? Also it sometimes pops up something about the driver failing for my graphics card but immediately goes away before i can copy it down. Any suggestions? Can provide pics via phone of the BSODs but says... "SCSIPORT.SYS" which no one uses scusi anymore, and page fault in unsuspected area. Any help is greatly appreciated

Update: BSOD- "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and explorer.exe - Application error, "The instruction at 0x77be202d referenced memory at 0x05d39448. The memory could not be read. both back to back not 30 minutes ago, currently using Asus express gate web browser, someone please help :/

My System SpecsSystem Spec
19 Jan 2010   #2
Microsoft MVP


Start with this:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Then run this free video card stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

Then, please provide this info:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec

 Windows 7 multi crashes

Thread Tools

Similar help and support threads
Thread Forum
Pros / Cons of Multi-boot, Multi-Disk Partition Scheme With SSD
Hello everybody, I'm reletively new on this forum and I've spent a lot of time reading posts here concerning innovative installation methods and various approaches to partitioning. This forum really has some great info and users! I'm an old school guy going back to the days before PCs even...
Installation & Setup
Multi-Boot & Multi-Harddrive booting
OK. My computer multi-boots to Windows 7 & 8 right now. 8 is on an SSD. I am thinking about adding another HDD, moving 8 to the new HDD, and installing Windows 10 onto the SSD. If I disconnect the drives with 7 & 8 during the install, then add them to the boot menu after, can I make the...
Installation & Setup
Multi-Machine, Multi-License?
I would like to purchase a full version of Windows 7 Home Premium (not an upgrade) and install it on two different machines. Is this possible or do I need to buy 2 full copies of Windows 7? Can I just buy the one copy and get like a multi-license? Amazon sells Windows 7 Family Pacs for but it's...
Windows Updates & Activation
multi users, multi ini files
Hi, I have a series of applications that depend on an INI file being in the Windows directory. Also, many diffeent users are allowed to log on and change the INI file. But Windows 7 places changed INI files in USER directories for the logged-on users. So my Apps never get to see the...
General Discussion
Multi Windows 7 OS's?
I have 3 computers so do I have to spend $600 to put the OS on each computer. I take it that it's not like McAfee and you can buy for 3 PC's?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App