Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Crash dump

23 Jan 2010   #11
EasyPC

Windows 7
 
 

This time I selected ALL BUT "LOW RESOURCES SIMULATION" and one of the drivers .sys (NOT ICSAK.SYS). The system rebooted successfully but soon after the reboot, I got BSOD about icsak.sys and even with another driver enabled it's the same, appears to be the cause, but I'm not sure if it's the only one. Icsak.sys points to Zone Alarm, which I have installed, but I didn't have it in my previous installation and I still got the same crash codes.

Problem is that verifier-induced crash haven't left any crash dump file behind.


My System SpecsSystem Spec
.
23 Jan 2010   #12
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
This time I selected ALL BUT "LOW RESOURCES SIMULATION" and one of the drivers .sys (NOT ICSAK.SYS). The system rebooted successfully but soon after the reboot, I got BSOD about icsak.sys and even with another driver enabled it's the same, appears to be the cause, but I'm not sure if it's the only one. Icsak.sys points to Zone Alarm, which I have installed, but I didn't have it in my previous installation and I still got the same crash codes.

Problem is that verifier-induced crash haven't left any crash dump file behind.
unninstall zone alarm and see if you still get the crash ?

best to try changing one thing at a time if possible
My System SpecsSystem Spec
23 Jan 2010   #13
EasyPC

Windows 7
 
 

I uninstalled Zone Alarm and launched verifier on all drivers without a crash. However, with "LOW RESOURCES SIMULATION" I can't even log in, because I get the msg that there is not enough resources, so I went to safe mode and disabled verifier.

I'd also like to remind, that there wasn't zone alarm in the first installation and the crash dump codes were more or less the same as with the current installation.

Might not be the drivers after all... if that's the case, does it leave me any other option than to try changing CPU, RAM, RAM or MB and see what happens?
My System SpecsSystem Spec
.

23 Jan 2010   #14
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
I uninstalled Zone Alarm and launched verifier on all drivers without a crash. However, with "LOW RESOURCES SIMULATION" I can't even log in, because I get the msg that there is not enough resources, so I went to safe mode and disabled verifier.

I'd also like to remind, that there wasn't zone alarm in the first installation and the crash dump codes were more or less the same as with the current installation.

Might not be the drivers after all... if that's the case, does it leave me any other option than to try changing CPU, RAM, RAM or MB and see what happens?
it might be useful to see another minidump without zone alarm installed
My System SpecsSystem Spec
23 Jan 2010   #15
Pauly

Win7 Ultimate X64
 
 

Quote   Quote: Originally Posted by ickymay View Post
Quote   Quote: Originally Posted by EasyPC View Post
I uninstalled Zone Alarm and launched verifier on all drivers without a crash. However, with "LOW RESOURCES SIMULATION" I can't even log in, because I get the msg that there is not enough resources, so I went to safe mode and disabled verifier.

I'd also like to remind, that there wasn't zone alarm in the first installation and the crash dump codes were more or less the same as with the current installation.

Might not be the drivers after all... if that's the case, does it leave me any other option than to try changing CPU, RAM, RAM or MB and see what happens?
it might be useful to see another minidump without zone alarm installed

Agreed ^^^ post the dumps let us have a look
My System SpecsSystem Spec
28 Jan 2010   #16
EasyPC

Windows 7
 
 

A new dump from recent crash:
My System SpecsSystem Spec
29 Jan 2010   #17
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
A new dump from recent crash:
this ones memory corruption and firefox.exe is involved but this can mean everything or nothing
Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 4b5f2, 2, 4bab1}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000004b5f2, page frame number
Arg3: 0000000000000002, current page state
Arg4: 000000000004bab1, 0

Debugging Details:
------------------


BUGCHECK_STR: 0x4E_99

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff8000295632c to fffff800028c7f00

STACK_TEXT:
fffff880`0648ff88 fffff800`0295632c : 00000000`0000004e 00000000`00000099 00000000`0004b5f2 00000000`00000002 : nt!KeBugCheckEx
fffff880`0648ff90 fffff800`0287d545 : 00000000`00000000 fffff680`0039c818 00000000`00000002 00000000`00000001 : nt!MiBadShareCount+0x4c
fffff880`0648ffd0 fffff800`0289c493 : fffffa80`01f5a590 fffff700`000091d7 0000007f`fffffff8 fffff8a0`023a20e0 : nt! ?? ::FNODOBFM::`string'+0x322ac
fffff880`06490060 fffff800`0289aeee : fffffa80`01f5a590 fffffa80`00000008 fffff880`000078fc fffff800`00000005 : nt!MiDeleteAddressesInWorkingSet+0x307
fffff880`06490910 fffff800`02baa7af : fffff8a0`018f2060 fffff880`06490c20 00000000`00000000 fffffa80`0312c330 : nt!MmCleanProcessAddressSpace+0x96
fffff880`06490960 fffff800`02b84b3d : 00000000`000000ff 00000000`00000001 00000000`7efaa000 fffffa80`01987b60 : nt!PspExitThread+0x47f
fffff880`06490a30 fffff800`028a4a43 : 00000000`00000100 fffffa80`0312c3f0 00000000`00000001 fffff800`028cf25d : nt!PsExitSpecialApc+0x1d
fffff880`06490a60 fffff800`028a4e80 : 00000000`00000000 fffff880`06490ae0 fffff800`02b85710 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`06490ae0 fffff800`028c71f7 : fffffa80`0312c330 00000000`000001dc 00000000`00000000 fffffa80`019c9880 : nt!KiInitiateUserApc+0x70
fffff880`06490c20 00000000`74a62dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`02feeca8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74a62dd9


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiBadShareCount+4c
fffff800`0295632c cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiBadShareCount+4c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0x4E_99_nt!MiBadShareCount+4c

BUCKET_ID: X64_0x4E_99_nt!MiBadShareCount+4c

Followup: MachineOwner
---------
maybe someone can spot something here I've missed but I am not convinced your last memtest used the right version so could you humor me and burn to CD and run from boot memtest86+ for at least 3 passes , I trust this version of memtest to give a true result
My System SpecsSystem Spec
29 Jan 2010   #18
Pauly

Win7 Ultimate X64
 
 

^^^ Agreed think you used wrong memtest, my bad i should have posted you a link, i would try running it again from the link above & see how you go
My System SpecsSystem Spec
31 Jan 2010   #19
EasyPC

Windows 7
 
 

26 passes completed with no errors (memtest86+)

New crash dump included from January 31th. The computer crashed while I was listening to flash radio stream (using firefox).
My System SpecsSystem Spec
31 Jan 2010   #20
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
26 passes completed with no errors (memtest86+)

New crash dump included from January 31th. The computer crashed while I was listening to flash radio stream (using firefox).
a different error this time
Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004239624, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800205f820, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
dxgkrnl+d624
fffff880`04239624 48895808 mov qword ptr [rax+8],rbx

CONTEXT: fffff8800205f820 -- (.cxr 0xfffff8800205f820)
rax=0000000000000000 rbx=fffff8a0021b53b0 rcx=fffff8a0000c28c0
rdx=fffff880009e8180 rsi=fffff880042453f8 rdi=fffff8a0021b53a0
rip=fffff88004239624 rsp=fffff88002060200 rbp=fffff880042453f8
r8=0000000000000004 r9=0000000000000080 r10=fffff8000284b000
r11=000000000000079c r12=0000000000000005 r13=0000000000000001
r14=0000000000000050 r15=fffff88002060658
iopl=0 nv up ei ng nz ac po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010297
dxgkrnl+0xd624:
fffff880`04239624 48895808 mov qword ptr [rax+8],rbx ds:002b:00000000`00000008=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 00000000000007ff to fffff88004239624

STACK_TEXT:
fffff880`02060200 00000000`000007ff : 00000000`000000b0 fffff8a0`01be40b0 00000000`00000018 fffff8a0`021b5380 : dxgkrnl+0xd624
fffff880`02060208 00000000`000000b0 : fffff8a0`01be40b0 00000000`00000018 fffff8a0`021b5380 fffff880`042397c7 : 0x7ff
fffff880`02060210 fffff8a0`01be40b0 : 00000000`00000018 fffff8a0`021b5380 fffff880`042397c7 00000000`000007ff : 0xb0
fffff880`02060218 00000000`00000018 : fffff8a0`021b5380 fffff880`042397c7 00000000`000007ff fffff8a0`021b5380 : 0xfffff8a0`01be40b0
fffff880`02060220 fffff8a0`021b5380 : fffff880`042397c7 00000000`000007ff fffff8a0`021b5380 fffff8a0`021d3810 : 0x18
fffff880`02060228 fffff880`042397c7 : 00000000`000007ff fffff8a0`021b5380 fffff8a0`021d3810 00000000`00000000 : 0xfffff8a0`021b5380
fffff880`02060230 00000000`000007ff : fffff8a0`021b5380 fffff8a0`021d3810 00000000`00000000 00000000`00000001 : dxgkrnl+0xd7c7
fffff880`02060238 fffff8a0`021b5380 : fffff8a0`021d3810 00000000`00000000 00000000`00000001 fffff880`042396dc : 0x7ff
fffff880`02060240 fffff8a0`021d3810 : 00000000`00000000 00000000`00000001 fffff880`042396dc 00000000`00000001 : 0xfffff8a0`021b5380
fffff880`02060248 00000000`00000000 : 00000000`00000001 fffff880`042396dc 00000000`00000001 fffff8a0`021d37e0 : 0xfffff8a0`021d3810


FOLLOWUP_IP:
dxgkrnl+d624
fffff880`04239624 48895808 mov qword ptr [rax+8],rbx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: dxgkrnl+d624

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ac5509e

STACK_COMMAND: .cxr 0xfffff8800205f820 ; kb

FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl+d624

BUCKET_ID: X64_0x3B_dxgkrnl+d624

Followup: MachineOwner
---------
can you run cpuz and check your timings are correct for all your ram ?

are you confident all your temperatures are within tolerances ?

you seem to have tried everything else and all your drivers are up to date my only idea at this moment is your suspicions may be correct and if it's possible you could try and get hold of another CPU just to try for a short time ?
My System SpecsSystem Spec
Reply

 Crash dump




Thread Tools




Similar help and support threads
Thread Forum
Laptop crash no response memory dump crash
My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system...
BSOD Help and Support
crash dump over and over
Please evaluate x64 win7 home premium OEM - OEM = came pre-installed on system - What is the age of system (hardware)? 3 month - What is the age of OS installation new (have you re-installed the OS?) no
BSOD Help and Support
Crash Dump Fun -_-
Well apparently I did this posting wrong and I'm sorry, so here's to trying to correct it. I just got a new computer and the crash dump keeps appearing. It used ot only happen once or twice a week, now its much more often aka a few times a day. I was reading in several posts that perhaps Zone alarm...
BSOD Help and Support
crash dump
getting bsod ever since got pc in 2008 usually get it within 1 minute of boot up...reboot and can go for hours come back next time to use it again and get the same thing. i understand some drivers are not installed at the moment didnt want to add drivers to the issues i already have :sarc: ...
BSOD Help and Support
New pc,lot of crash dump
Hello guys i bought a new pc about 3 weeks ago.I first installed win 7 32bit but two days ago i had the 64-bit version installed.Since that,i have a serious problem with a lot of crash dump.After the installation i thought everything was ok and i powered off the pc.After about 10 hours i tried to...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:13.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App