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Windows 7: Crash dump

31 Jan 2010   #21
EasyPC

Windows 7
 
 

As I start CPU-Z I get the error code 0x5.

After agreeing to show the error log file, cpu-z starts but the memory tab is all empty, no numbers are shown.

This is the error log (report log is attached as a .txt file):

[bInitDriver] path = C:\Users\CARTER~1\AppData\Local\Temp\
[bInitDriver] GetCurrentDirectory = C:\Users\CARTER~1\AppData\Local\Temp\Rar$EX00.401
[bInitDriver] GetModuleFileName = C:\Users\CARTER~1\AppData\Local\Temp\Rar$EX00.401\cpuz64.exe
[vGetOSVersion] m_iOSVersion = 2 (6.1)
[vGetOSVersion] m_bIsAMD64 = 0
[bInitDriver] m_hDriverMutex = B4
[bInitDriver] m_szPath_2 = C:\Users\CARTER~1\AppData\Local\Temp\\cpuz132\
[bInitDriver] m_szFilename = cpuz132_x64.sys
[bLockDriverHandle 00:50:36] WaitForSingleObject error = 0
[WinNT_bInstallDriver] szMachineName = JUPITER
[WinNT_bInstallDriver] OpenSCManager failed, error code = 5
[vReleaseDriverHandle] release mutex = 0
[bInitDriver] bInitDriver returned 5
[vCloseDriver 00:50:36] WaitForSingleObject error = 0
[WinNT_dwUninstallDriver] OpenSCManager failed, error code = 5
[vCloseDriver] CloseHandle(mutex) = 1

With the temperatures I'm pretty sure they're all within "safe limits". However, I cannot test the temp of memory which feels very hot on touch although it has it's own cooler.


My System SpecsSystem Spec
.
01 Feb 2010   #22
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
As I start CPU-Z I get the error code 0x5.

After agreeing to show the error log file, cpu-z starts but the memory tab is all empty, no numbers are shown.

This is the error log (report log is attached as a .txt file):

[bInitDriver] path = C:\Users\CARTER~1\AppData\Local\Temp\
[bInitDriver] GetCurrentDirectory = C:\Users\CARTER~1\AppData\Local\Temp\Rar$EX00.401
[bInitDriver] GetModuleFileName = C:\Users\CARTER~1\AppData\Local\Temp\Rar$EX00.401\cpuz64.exe
[vGetOSVersion] m_iOSVersion = 2 (6.1)
[vGetOSVersion] m_bIsAMD64 = 0
[bInitDriver] m_hDriverMutex = B4
[bInitDriver] m_szPath_2 = C:\Users\CARTER~1\AppData\Local\Temp\\cpuz132\
[bInitDriver] m_szFilename = cpuz132_x64.sys
[bLockDriverHandle 00:50:36] WaitForSingleObject error = 0
[WinNT_bInstallDriver] szMachineName = JUPITER
[WinNT_bInstallDriver] OpenSCManager failed, error code = 5
[vReleaseDriverHandle] release mutex = 0
[bInitDriver] bInitDriver returned 5
[vCloseDriver 00:50:36] WaitForSingleObject error = 0
[WinNT_dwUninstallDriver] OpenSCManager failed, error code = 5
[vCloseDriver] CloseHandle(mutex) = 1

With the temperatures I'm pretty sure they're all within "safe limits". However, I cannot test the temp of memory which feels very hot on touch although it has it's own cooler.
try turning off or unninstalling your AV and firewall when installing , I beleive CPUZ recommends > Error 5 - Error Code 0x5 Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers. You need to delete old drivers and install new also make sure your the administrator ?
My System SpecsSystem Spec
01 Feb 2010   #23
EasyPC

Windows 7
 
 

CPU-Z results seem fine:
My System SpecsSystem Spec
.

01 Feb 2010   #24
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
CPU-Z results seem fine:
do the manufacturers specs agree with yours shown @ 5.5.5.15 and a voltage of 1.8v ?

and do all the slots show the same ?
My System SpecsSystem Spec
02 Feb 2010   #25
EasyPC

Windows 7
 
 

I set 1.9V n bios as specified (http://www.patriotmemory.com/product...PSD22G8002.pdf), but cpu-z is still reading 1.8V.

Same thing with FSB. I get 800 MHz in bios and 400 MHz in cpu-z (for ram).
My System SpecsSystem Spec
02 Feb 2010   #26
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
I set 1.9V n bios as specified (http://www.patriotmemory.com/product...PSD22G8002.pdf), but cpu-z is still reading 1.8V.

Same thing with FSB. I get 800 MHz in bios and 400 MHz in cpu-z (for ram).
this is where ram can be incompatible with a motherboard where the manufacturers set all the parameters and some ram types just aren't catered for or will work, It wouldn't surprise me if you get problems with the ram running low by 1v

this could be enough to make the ram run at a lower clock speed or tip over and lose data causing a crash ............

If you go to the gigabyte site for your board then follow the Memory Support List it looks like your ram type isnt listed, this voltage discrepancy could be why

FSB is ok and no problem as it is actually 400mhz but as its DoubleDataRead which reads from both the ends of the ram it gives you an effective 800mhz

the big question is DO you still get crashes ??
My System SpecsSystem Spec
04 Feb 2010   #27
EasyPC

Windows 7
 
 

The computer freezed today. The screen was black, I couldn't see anything. Hdd led wasn't flashing.

No info in event viewer. Is there a way to find out why system freezed?
My System SpecsSystem Spec
05 Feb 2010   #28
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by EasyPC View Post
The computer freezed today. The screen was black, I couldn't see anything. Hdd led wasn't flashing.

No info in event viewer. Is there a way to find out why system freezed?
have a look through performance information and tools\advanced and through event viewer check for any errors just before the time of your freeze ?

ram can cause this or graphics drivers ?
My System SpecsSystem Spec
05 Feb 2010   #29
EasyPC

Windows 7
 
 

These are the only system events I could gather:

-The previous system shutdown at 13:17:50 on ‎4.‎2.‎2010 was unexpected.

-The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

The reboot was done by me by pressing the reset button.

I guess I'll have to test with another RAM (not Patriot).
My System SpecsSystem Spec
07 Feb 2010   #30
EasyPC

Windows 7
 
 

I uploaded another crash dump (from today). Looks like increasing the ram voltage from 1.8 to 1.9 didn't help much. I went to bios and set 2.0 V after the reboot. I hope it helps.
My System SpecsSystem Spec
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