New
#1
BSOD Issue
i have no idea how to read a mini dump i would appreciate any help that is given i have uploaded the mini dump file thanks for any help in advance it happens on and off i have no idea what is causing it
i have no idea how to read a mini dump i would appreciate any help that is given i have uploaded the mini dump file thanks for any help in advance it happens on and off i have no idea what is causing it
Hi and welcome
This crash was probably caused by your wifi driver RTL85n86.sys. this type of bug check is usually caused by a driver as in this case or memory. You have drivers as old as 2003 on this system and it will never be stable ultill they are updated or removed.
old driversI would
Code:CX88XBAR.sys 0x8fd06000 0x8fd08300 0x00002300 0x3fc5f776 11/27/2003 8:09:10 AM cx88vid.sys 0x8ec00000 0x8ec2d780 0x0002d780 0x3fc61d92 11/27/2003 10:51:46 AM secdrv.SYS 0x988c4000 0x988ce000 0x0000a000 0x45080528 9/13/2006 8:18:32 AM pcouffin.sys 0x8fc7b000 0x8fc86900 0x0000b900 0x457584b9 12/5/2006 9:39:53 AM RTL85n86.sys RTL85n86.sys+38868 0x8e6bb000 0x8e715000 0x0005a000 0x4718383b 10/18/2007 11:53:15 PM Rtnicxp.sys 0x8f3f1000 0x8f400000 0x0000f000 0x4840194b 5/30/2008 10:12:11 AM
run a system file check
type cmd in search>right click and run as admin>sfc /scannow
since this bugcheck can also be caused by memory
download memtestx86 and run for 4 in depth passes
let us know the results
Ken J+
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\010210-36281-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0x82c48000 PsLoadedModuleList = 0x82d87570 Debug session time: Sat Jan 2 13:35:33.083 2010 (GMT-5) System Uptime: 1 days 20:35:44.537 Loading Kernel Symbols ............................................................... ................................................................ ...................... Loading User Symbols Loading unloaded module list ................... kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WORKER_INVALID (e4) A executive worker item was found in memory which must not contain such items or a work item was queued that is currently active in the system. Usually this is memory being freed. This is usually caused by a device driver that has not cleaned up properly before freeing memory. Arguments: Arg1: 00000001, Queuing of active worker item Arg2: 84f302c0, Address of worker item Arg3: 00000000, Queue number Arg4: 00000000, 0 Debugging Details: ------------------ Unable to load image \SystemRoot\system32\DRIVERS\RTL85n86.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for RTL85n86.sys *** ERROR: Module load completed but symbols could not be loaded for RTL85n86.sys CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xE4 PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 82c9cacf to 82d19574 STACK_TEXT: 82d66a70 82c9cacf 000000e4 00000001 84f302c0 nt!KeBugCheckEx+0x1e 82d66a94 82c9caa4 84f302c0 00000000 84e800e0 nt!ExQueueWorkItem+0x21 82d66aa8 82c9ca75 84f302c0 875f92fb 00000000 nt!IoQueueWorkItemEx+0x26 82d66ac0 875f92f2 84f302c0 875f92fb 00000000 nt!IoQueueWorkItem+0x1b 82d66ad8 8e6f3868 84f302e8 8e6ec7d0 84f71000 ndis!NdisQueueIoWorkItem+0x25 WARNING: Stack unwind information not available. Following frames may be wrong. 82d66af8 8e6e8155 84f71000 84f71000 82d66b38 RTL85n86+0x38868 82d66b08 8765eb9b 00000000 84f71000 00000000 RTL85n86+0x2d155 82d66b38 82c9f457 84f751b8 00f75190 5e11d923 ndis!ndisMTimerDpcX+0xbe 82d66b7c 82c9f3fb 82d69d20 82d66ca8 00000001 nt!KiProcessTimerDpcTable+0x50 82d66c68 82c9f2b8 82d69d20 82d66ca8 00000000 nt!KiProcessExpiredTimerList+0x101 82d66cdc 82c9d66e 009cc822 84219958 82d73240 nt!KiTimerExpiration+0x25c 82d66d20 82c9d498 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb 82d66d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 STACK_COMMAND: kb FOLLOWUP_IP: RTL85n86+38868 8e6f3868 ?? ??? SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: RTL85n86+38868 FOLLOWUP_NAME: MachineOwner MODULE_NAME: RTL85n86 IMAGE_NAME: RTL85n86.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4718383b FAILURE_BUCKET_ID: 0xE4_RTL85n86+38868 BUCKET_ID: 0xE4_RTL85n86+38868 Followup: MachineOwner ---------
how do you remove drivers that aren't being used anymore
cx88vid.sys cx88xbar.sys are drivers for a tv card i no longer use
ok i might just give a clean install a try probably this week end thanks for your help i appreciate it