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#1
BSOD possibly caused by Zune software
Hi!
I had the Zune program running fine on my computer until I actually physically plugged in my Zune 30GB.
I didn't get the blue screen error the first time, but after moving back to school, I started getting it again; I've narrowed it down to possibly be a USB driver error, a network error, or something involving the Zune.
But I could be entirely wrong, lol.
Here's the BSOD report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
BCP4: 8B6AE8CB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012110-25615-01.dmp
C:\Users\Jesse\AppData\Local\Temp\WER-48032-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
And attached is the .dmp file.
Thanks for taking a look. :]