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Windows 7: Explorer crash caused by explorerframe.exe

22 Jan 2010   #1

Windows 7 Professional 64-bit (6.1 Build 7600)
Explorer crash caused by explorerframe.exe

Hi! I have browsed this website for a solution for my explorer crash but hadn't found anyhing that works! My explorer crashes after I try to browse my user/ folders like Downloads etc. and my explorer crashes 90% of the time. It's getting really annoying because I cannot put my schoolwork into my documents and my photos to the pictures folder.

Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf82
Exception code: 0xc000041d
Fault offset: 0x0000000000032865
Faulting process id: 0x81c
Faulting application start time: 0x01ca9b1b9839b115
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\EXPLORERFRAME.dll
Report Id: d7746646-0757-11df-b79b-00241d1d0364
I have tried:

Method 1:

Perform a clean boot.
Note: If the computer is connected to a network, network policy settings may prevent you from following these steps. It is strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable. 1. Log on to the computer by using an account that has administrator rights.
2. Click Start, type "msconfig" in the Start Search box or Run command, and then press enter to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
5. Click ok, and then click restart.

Method 2:

1. Click start and type "regedit" on search bar (on RUN command)
2. Navigate to following key
3. Now delete all string key except default inside "Disabled Sessions"

Method 3:

1. Click start and type "gpedit.msc" search bar or on run command
2. Now navigate to
Computer Configuration -> Administrative Templates -> System -> Internet Communication Management, and then click Internet Communication settings
3. Locate "Turn off Windows Customer Experience Improvement Program", double click or right click to edit
4. Click on "Enable". Apply and ok, now close gpedit windows.


Method 4:

Disable Windows Error Reporting

Run Cmd as Admin

reg add "HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting" /v CorporateWERServer /t REG_SZ /d "NoServer"

Method 5:

download/installed/run ShellExView

Disable --> CmdLineContextMenu Class | SecuROM context menu | SONY ADAC Austria

Method 6:

copy explorer.exe from Windows folder
and COPY (not cut) to Windows/System32 folder. If you are having problems copying cause explorer keeps crashing, use organize button to copy and paste.

My System SpecsSystem Spec
22 Jan 2010   #2

Windows 7 Enterprise

Take good hard look at what software you have installed. We are running Windows 7 RTM in a corp environment. It is company policy that all machines are encrypted with Utimaco Safeguard Easy. The version of Safeguard we are running causes Explorer to crash everytime we "Safely Remove" USB thumb drives. Make sure everything you have installed is fully compatible with W7.
My System SpecsSystem Spec
23 Jan 2010   #3

Windows 7 Professional 64-bit (6.1 Build 7600)

Here's a more accurate event description. It's odd that I'm almost the only one with a explorerframe.dll error!

<Event xmlns="">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="2010-01-23T23:08:25.000000000Z" />
<Security />
My System SpecsSystem Spec

27 Jan 2010   #4

Windows 7 Professional 64-bit (6.1 Build 7600)

Can somebody give me a win 7 build 7600 explorerframe.dll ?
My System SpecsSystem Spec

 Explorer crash caused by explorerframe.exe

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